Do Wireless Your Way

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12 Νοε 2013 (πριν από 3 χρόνια και 11 μήνες)

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Do Wireless Your Way

GroupWise

Mobile Server and

BlackBerry Enterprise Server for Novell GroupWise



Gregory Webb

Novell, GroupWise Product Marketing


Ken Muir

Director, Novell GroupWise Engineering




Starting With the Basics,
Collaboration Must Be…

Secure

1

Reliable

2

Adaptable

3




"What both end
-
users and IT need is
stable, secure and accessible data."


Robert Mahowald

Program Director

IDC,
June 2005



The New Number 4

Mobile

4

According to a recent IDC report,
the mobile worker population will
increase from more than 650 million worldwide in 2004 to more
than 850 million in 2009.

This represents more than one quarter of
the worldwide workforce.


IDC, “
Worldwide Mobile Worker Population 2005
-
2009 Forecast and Analysis,”
October 2005



Mobility: A Pressing Collaboration Need

A new platform has emerged…


Proliferation of mobile devices (BlackBerry, Treo, PocketPC


and
that’s just the beginning)


Better than ever for managing e
-
mail, contacts, schedules, tasks,
memos, etc.

The profile of the mobile user is expanding…


Not just for executives and sales reps; knowledge workers of every
description need mobile access to e
-
mail and data


More and more decisions are made on handhelds


Replacing the laptop as the tool for traveling work

Supporting this multitude of devices is difficult…


Requires evaluating solutions, developing relationships with
partners, finding budget, negotiating the purchase process,
deploying the software


and then repeating the process every time
a new device appears




Introducing GroupWise Mobile Server


Real
-
time two
-
way wireless delivery of GroupWise



E
-
mail



Calendar and Meeting Requests



Directory Lookup



Contacts



Tasks



Notes


Supports hundreds of mobile devices via any carrier
network and or WiFi


Available
free of charge

to GroupWise customers
with current maintenance or upgrade protection



GroupWise 7 SP1 required




Released Concurrently with Novell
GroupWise 7 SP1

New features:



Shared contacts in Outlook connector



iCalendar support



Low bandwidth WebAccess support



Global signatures



Mac Intel client



Support for IPv6 in GWIM

Many bug fixes



Full
-
Featured Wireless W
-
mail and
PIM


Wireless Push Email


Full bi
-
directional
sync


New, Fwd, Reply,
Reply
-
all


Read/unread/delete


Multi
-
email mgmt


Meeting Requests


Attachments


Full Sub
-
folder
access


Header size control


Signature


Truncation control


Automatic clean
-
up


Attachment filtering


Support native apps




SSL, 3DES, AES


Power
-
on Password


Theft
-
loss Protection

Wireless Email


Wireless Push Updates


Full Bi
-
directional Sync


Create Meetings


Recurring Meetings


Meeting Request
Management


Floating events


Templates


Support native calendar
apps





Wireless Push Updates


Full Bi
-
directional Sync


Priorities, notes, dates,
etc.

Calendar

Security

Contacts, Tasks

Selected Features



Customer Excitement


"As an organization that supports a variety of mobile devices, we
appreciate Novell's commitment to broad mobile support.
GroupWise Mobile Server, powered by Intellisync, will give our
users access to GroupWise data on a wide range of devices. At the
same time, it will greatly simplify the cost and complexity of
delivering mobile communications to our workforce."


Sean Azhadi, Senior VP, Systems & Technology, San Diego
County Credit Union



"We've been looking for a way to meet our clients' wireless
handheld needs for years. After repeated attempts with third party,
half
-
baked offerings, GroupWise Mobile Server from Novell is by far
the best solution we've seen...and it works great!"



Wesley H. Wingfield, Director of Network and User
Services, The Metropolitan Community College, Kansas
City, Missouri







GroupWise Mobile Server
Requirements



Windows 2000 and 2003 Server



1 GB RAM



Estimated scalability is 500


1000 users/server



Failover and clustering is supported



Linux server support is in development and targeted
for July release

GroupWise
®

Mobile Server
Competitive Information



Industry’s Widest Device Support



















GroupWise

Mobile

Server




GroupWise Mobile Server

Takes the Lead

GroupWise Mobile Server
Microsoft ActiveSync
Functionality
Device support
Security






GroupWise Mobile Server
Microsoft ActiveSync
Functionality
Device support
Security








More functional

GroupWise Mobile Server
Microsoft ActiveSync
IP and SMS push
No
Yes
Task and Notes support
Yes
Partially
Open platform
Yes
No
Time in market
Current version 1.0

Yes

Yes
Open incoming port from
public Internet
8+ years in market; 7
th
version


More Platforms and Devices

Microsoft ActiveSync
Windows Mobile 5
Yes
Yes-requires SP2
Pocket PC 2003
Yes
No
Smartphone 2003
Yes
No
Palm OS
Yes
Treo 650 pull e-mail, cal only
Symbian Series 60
Yes
No
Symbian Series 80
Yes
No
Symbian UIQ
Yes
No
BREW
Yes
No
SyncML
Yes
No
GroupWise
Mobile Server
Microsoft covers a limited device set: the focus is on high
-
end devices only

(they don't even support all of their own devices).



Stronger Security

Remote delete of data
Yes
Limited & passive
Remote delete of SD card
Yes
No
Remote device lock to activate power-on password
Yes
No
Forgotten password help
Yes
Limited
Locked device allows calls
Yes
911 only
Third-party encryption
Yes
Not announced
OTA encryption
SSL only
Firewall config changes not required
Yes
No
Server key authentication
Yes
No, spoof possible
Unauthenticated traffic behind firewall
Not allowed
Allowed
Limit number of devices per user
Yes
No
Unique device ID as credential
Yes
No
Network credential expiration options
Yes
No - fixed time
Groupwise
Mobile Server
Microsoft
ActiveSync
AES
Triple DES
SSL
GroupWise
®

Mobile Server

Architecture, Protocols and Process



Basic Configuration

GroupWise

Enterprise Network

GroupWise

Mobile Server

Internet

Wireless Network

Data Synchronization

Push Notification


80 / 443

3102

All synchronization occurs directly between device and the enterprise



Enterprise Configuration

GroupWise

Enterprise Network

GroupWise

Mobile Server

DMZ

Wireless Network

Data Synchronization

Push Notification


80 / 443

3102

Secure Mobile

Gateway

All synchronization occurs directly between device and the enterprise

Secure Mobile Gateway



Delivers “push” notifications to the device



Allows for outbound
-
only push connections for increased security



Enterprise data is not passed through or stored at the Secure Mobile Gateway



Ensures consistent and reliable performance



Secure Gateway


Provides for the ability to have only
outbound initiated connections from the
enterprise for sync traffic


GroupWise Mobile Server communicates
on port 8865 outbound to the Secure
Gateway


100% Java code, no IIS required


Requires a separate Windows server in
the DMZ


Handles all sync traffic from user devices
to the GroupWise Mobile Server



Access Methods


Same User/Account


Must use GroupWise authentication


Separate Account


Can use any authentication type, user registers mailbox


Trusted Application


Provides read/write access to all mailboxes


TA is registered on GW server; key is entered into GMS


GWTrustedApp.exe; can only register on a Windows machine



Security

Data Synchronization and Access Options



AES Encryption (128
-
bit encryption)



Triple DES (112
-
bit encryption)



Secure Sockets Layer (SSL 128
-
bit encryption)



All options utilize Diffie
-
Hellman key exchange



Configurable key expiration

Authentication



Leverage enterprise authentication sources



Encrypted credentials and device ID



Passwords are NEVER stored on the device.



User/Device Management


Manage users and groups


View and manage sync devices


View system and user logs


View summary reports



Client Software Provisioning

From device, over
-
the
-
air

From web, over
-
the
-
air



Stand
-
Alone Client Install

Used to provision with a Flash Card or OTA website



Device Security

Theft/Loss Protection


a.k.a. “Device Wipe” and “Kill
Pill”


Available on demand by the
server administrator


Command can be pushed down
to activate devices


Renders a device unusable
until a hard reset is
performed


Flexible enforcement options


GroupWise Mobile Server 2

“Unity” Release




Most extensively tested release ever


Developers scheduled for months of solid
log analysis and bug fix


Fully automated stress testing (‘000s of
test cases)


3 months of internal/external beta testing


Better server monitoring tools


Health monitoring, analysis and alerting
tool


Server scalability analysis tool


Automated client push reliability and
alerting tool


Objective


Fortify the platform to build for future
expansion

Release Criteria



Updated Windows Mobile Experience


Significantly Improved Inbox User Interface


Day separator in email list


Integrated GAL / Corporate directory lookup


Handy keyboard shortcuts


Better screen layout for displaying addressees, etc.


Urgent, follow
-
up, reply
-
to flag iconic displays


Added features


Separate audible notification feature for email messages


Check names feature for email addresses (corp and local
contacts)


Auto drop down for frequently used email addressees


Meeting request support

>
Accept/decline/tentative meeting requests


Improved email status support

>
Set priority flag on emails messages

>
Set follow
-
up flag for email messages


Local email search


Call sender feature


“My Text” feature for fast email composition


Extended GAL /corporate directory search


Lookup by phone number and name

**NOTE: Not final

screenshots



Pocket PC: Palm Treo 700W; iMate
JAMin; Sharp WS
-
ZERO3; and another
unannounced Palm device


Smartphone: Motorola Q; HTC StrTrk


Other devices under consideration

Certified On:



Updated S60 v3.0 Experience


Significantly Improved User Experience


Separate inbox for emails


Full view sorting options


Urgent, follow
-
up, reply
-
to flag iconic displays


Handy keyboard shortcuts


Active Idle screen Integration


Added features


Configure client over the air globally


Meeting request support


Accept/decline/tentatively meeting requests


Email alert tone option


Email content auto
-
fetch more


Improved email status support & control

>
Set priority flag on emails messages

>
Set follow
-
up flag for email messages

>
Mark read / unread


Attachment handling

>
Download individual attachments


Full PIM (Calendar, Notes & Tasks sync)


Improved security


Encrypted email store


Manual app password lock & Timed app PIN lock feature



E50, E60, E61/62, E70, N80


Afrodite, Maxi, Slender


Other Nseries under consideration

Certified On:



Updated J2ME Feature Phone Experience


Main Features


Synchronize email and contacts with all
supported backend email sources


Delete propagation, read/unread, Urgent,
follow
-
up, reply
-
to flag iconic displays


Handy numeric keyboard shortcuts


Auto drop down for frequently used email
addressees


Separate audible notification feature for
email messages


Meeting request support

>
Accept/decline/tentatively meeting requests


Improved email status support & control

>
Set priority flag on emails messages

>
Set follow
-
up flag for email messages


“My Text” feature for fast email composition


Attachment Smart
-
Forwarding only
(no
download)


Extended GAL / corporate directory search

>
Lookup by phone number and name



Sony Ericsson K610i, K800i


S40: demonstrable in Q406 (specific devices under
consideration (e.g. Nokia 6230i)

Certified On:



Updated Palm & UIQ v3.0 Experience


Palm


Already comprehensive feature
support

Plan for Follow
-
On
client update in Q1
2007

New SyncMail
application that
mirrors end
-
user
functionality on
ESeries

Optimized wireless
protocol support



Palm Treo 650, 680, 700P

Certified On:



Sony Ericsson M600i, P990

Certified On:

UIQ v3.0


Sychronizes email, calendar,
contacts, notes, and tasks


Certified with native applications



Increase Market Reach:

Language Support


All end
-
user features localized for:

English, French, German, Italian, Spanish,
Finnish, Brazilian, Spanish, Norwegian, Polish,
Danish, Czech, Japanese, Slovakian,
Simplified and Traditional Chinese


Complete product localized for: English,
Japanese


Total of 14 localized versions


Arabic and Swedish plan in process

BlackBerry Enterprise Server for

Novell GroupWise



BlackBerry Enterprise Server for Novell
GroupWise 4.1
Integrates with GroupWise 7

Certified to integrate with GroupWise 6.5.1+

Proven solution with substantial adoption!
Directly Interfaces with GroupWise

No access via proxies, no WebAccess login

No additional third party integration required

No necessity to place components in DMZ

No disruption on install for existing environment
Use of GroupWise Object API

BlackBerry Enterprise Server seen as Trusted
Application

key generated
Use of GroupWise SOAP

Shipping Connector with BES v4.1 SP2

Supported with GroupWise 7.0 SP IR1+

Foundation for mobilizing more with BlackBerry


Synchronizes Dynamic Types of User Information

Email, IM, Calendar appointments and meeting requests
Wireless Email Reconciliation

Two
-
way synchronization of message activity

Deletes, read/unread, and folder moves
Wireless PIM Synchronization

Two
-
way synchronization of all PIM information

Contacts, Tasks, Memos
Wireless Email Settings

Users can create, edit, and modify email filters

Users can also edit their email redirection settings,
auto
-
signature, and wirelessly from the device
!
Mobilization of Applications

Browser
-
Based Solutions

Custom Java Client / Server Solutions

MDS Studio Applications

3rd Party Solutions
What A User Does With BlackBerry


BlackBerry Manager

Control Center for BlackBerry Domain
Administrative Management

Role
-
based administration

Enterprise Device Policy

Troubleshooting capability
Device Management

Upgrade device software and applications

Control/allow/disallow/require applications

Audit SMS and PIN Messages and Call Logs

Wireless IT Policy and Remote Commands

Handheld settings and attributes displayed
User Management

Group administration

Seamless user moves

Define or override user settings
What An Admin Does With BlackBerry


What’s Also Now Done With BlackBerry

Collaborate via GroupWise IM

View Images and Read Faxes

Consult a Map, Get Directions

Listen to .WAV File Voicemail

Listen to MP3

View Video

Take pictures and email them


Quick Start Edition Offer
One free download of the BlackBerry Enterprise Server

Unique offer for Novell GroupWise 7.0+ customers

Functionally full version offered

Effortless web
-
based, electronic registration and download

Limited time only and available where BlackBerry supported
Five free server
-
based Client Access Licenses (CALs)
Two free months of Technical Support Services (TSupport)
Questions?
groupwise@rim.com
Have customers act now to mobilize GroupWise:
http://
www.blackberry.com/go/mobilizegroupwise
In Conclusion



GroupWise Mobile Server summary


Full
-
featured wireless e
-
mail and PIM



Real
-
time, two
-
way synchronization of e
-
mail,
appointments, contacts, tasks and notes



Broad mobile device support



Support for hundreds of devices running any of the
following operating systems: Palm O/S, Symbian,
Windows Mobile 5, Pocket PC 2003 or 2002,
Microsoft SmartPhone O/S, BREW and SyncML



Drives competitive advantage



Increases productivity, reduces administrative costs
and workload, ensures protection of enterprise data

1

2

3



Selling GroupWise
-
enabled mobility
to executives


Emphasize the following concrete benefits:



Increased productivity

as users can access and share information
regardless of location


Greater flexibility

as users can choose the devices and form factors
they prefer


Reduced management workload

as administrators decrease time
spent deploying, maintaining and supporting mobile users


Lower hardware costs

as servers dedicated to support various
mobile device types can be consolidated


Airtight security

as data is secured at the firewall, during
synchronization and in the event of device loss or theft






Software now available

GroupWise 7 SP1 NOW AVAILABLE from:

http://support.novell.com



GroupWise Mobile Server NOW AVAILABLE* from:

http://download.novell.com


Learn more at:

www.novell.com/groupwise



*For software and 90
-
day evaluation license. To make this license permanent, simply apply the
permanent license key accessible from the Customer Care portal (for existing customers on
maintenance/upgrade protection) or received as part of the order fulfillment process (for customers
new to GroupWise or maintenance/upgrade protection).