Whats new with OpenScape Office V3? - Westcon Convergence ...

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What’s new with OpenScape Office V3?

Webinar


15
th

April 10am GMT

For those that can see this you will need to dial

the number below to hear the presentation

Toll:


+44
-
2070980715

Participant Code:


3870129

The audio bridge will open at approx 9:50 am GMT

2

What will we cover?



Topic

Presenter

What’s new with OpenScape Office version 3?

OpenScape Office LX


scaling for the mid market.

Virtualisation and Distribution


Andrew Wild

What official Siemens training is there?

New price book and ordering codes for V3.

Westcon Pre Staging facilities

Dave
Garwood

Questions?

All

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

OpenScape Office V3


Andrew Wild

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
4

February 2011

OpenScape Office

Uniquely simplifies communications through an

“All in One” UC Solution for single and multi
-
site SMBs

Serve your

customers better

OpenScape Office

Simply the Best

Make the smart investment in
OpenScape Office and:

The most
complete

all
-
in
-
one UC
solution


presence,
telephony,
mobility,
conferencing, IM,
voicemail,
directory, fax,
contact center

Easy
-
to
-

access & use


Intuitive clients,
seamlessly
integrated in MS
Outlook,

independent of
your current
location or
device

Secure,
reliable, easy
-
to
-
install &
manage


supporting single
and multi
-
site
installations, as
well as
virtualized
deployments


Get more done

Lower your
communication costs!

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
5

February 2011

OpenScape Office

Solution Overview

Common OpenScape Office UC solution

combines

Mobility

Voice

Messaging


Contact
Center

UC

Network Services


Social

Media

Session

Control

Network
-
wide

User Management

Presence

Federation

WLAN

Management

Call Data

Recording

Administration

and Licensing

SIP

Trunking

All
-
in
-
one HW/SW UC Platform

OpenScape Office MX


Supports up to 150 users


All
-
in
-
one functionality comes pre
-
installed:


Analog and ISDN Subscribers


Carrier connectivity via
broadband, digital/analog lines


Supports up to 500 users


SW running on Linux OS &
standard server HW:


Virtualization with VMware
(vSphere)


Carrier connectivity via
broadband (SIP Trunking)

Virtualized SW UC Solution

OpenScape Office LX


Supporting up to 500 users


Linux OS based
-

stand. HW:


Virtualization with VMware
(vSphere)


Connection to HiPath 3000

UC solution for HiPath 3000
OpenScape Office HX

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
6

February 2011

OpenScape Office V3

What’s new with OpenScape Office MX & LX

Social Networking

Presence Federation

Google Chat Integration

Skype Connect

The most complete

UC Solution for

single and

multi
-
site SMBs

Mobility

Mobile UC Client

(web
-
application)

UCC Networking

between different sites

and external parties

(MX & LX)


Pure Software UC


-

OpenScape Office LX


-

Supporting 500 users


-

on standard server



Virtualization

for SMBs


OpenScape Office LX


virtualization (VMware)

OpenScape

Office V3


UC for SMBs

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Internal use only unit Document Release!

Page
7

February 2011

Ongoing collaboration with our channel partners is
why OpenScape Office V3

remains

the best SMB
UC solution on the market


Expanded myPortal UC

client

supporting customization
and support click to dial from any application


Presence Federation and Multi User Chat

with teams


New Fax Features

(Serial Fax, Journals and API)


Expanded Open SIP Architecture



Users and Trunking


New User Profile Templates

to speed up installation


Changeable myPortal user settings

via WBM


Survivability options
with OpenScape Office LX


And even more….

OpenScape Office V3

Feature Enhancements

OpenScape

Office V3

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

OpenScape Office

Special Channel Partner Programs and Support

Optimized for Channel Partners


Pick a
deployment model
(appliance or standard server)


Chose one
base package
(
one out of three
)


Pick
additional user licenses
to expand




Internet and

Partner Portal SEBA


Enhanced marketing tools
, collateral information, Case Studies and
White Papers via
www.openscapeoffice.com



Dedicated Partner Portal


providing dedicated marketing resources
and further collateral , ordering tools, SW downloads, service support


Dedicated Training modules via web

for “Sales Consultants and Sales Engineering” as well as
“Service Professionals” including specific training classes


Attractive on
-
boarding
program

to minimize a partners “time to money”


Demo packages
(via Go Forward! Program)


Free

90 day Evaluation License
for OpenScape Office Contact Center


Free upgrade license
from V2 to V3 (for the first 3 month after GA)




Training




Opportunity!




Simplified Ordering and
Configuration

February 2011

Page
8

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
9

OpenScape Office

Simply the best Unified Communication and Collaboration solutions for SMBs!

The most complete All
-
in
-
One UC offering for SMBs

including Voice, Presence, Conferencing, Messaging, IM, Fax
and Contact Center

The most flexible and scalable deployment

from standalone to multisite, from converged

to full IP, as appliance, on standard server and

for virtualized environments

The most innovative user experience

for PC Desktops, MS Outlook,
Smartphones/Mobile, Desktop
-
Phones

February 2011


Channel friendly
-

The right and perfect choice for Channel Partners

less order positions, Channel License Packages, Try & Buy Evaluation

Page
9

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
10

February 2011


Siemens has a long history of selling voice and
advanced communications applications and has an
impressive installed base of SMB customers across
Europe.


OpenScape Office MX is built as a complete all in one
voice and networking offering for small businesses,
reducing the need for separate boxes.


Siemens has a strong presence, ample channel
partners and delivery capabilities across Western
Europe.


The OpenScape Office suite features a rich range of
UC applications, including voice, conferencing, voice
mail, messaging, mobility, multimedia contact center
and presence/IM applications.


SMBs across Western Europe should consider
Siemens if they are looking for an all in one, full
featured UC solution


Rating: Positive

Gartner
-

SEN’s strong standing

OpenScape Office

What the analysts are saying

Source Gartner

Market Scope for

UC/SMB in

Western Europe

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
11

February 2011

OpenScape Office

Drag & Drop

Conferencing

OpenScape Office

The All
-
in
-
one UC Solution to Your Communications Issues!

Live Call Recording

Integrated Presence

Visible Voicemail

Fax Mailbox

Call Journal

Directory Access

Call Pop
-
ups

Click
-
to
-
Dial

Mobility

Personal Auto
-
Attendant

Personal Notifications

One Number Service

Instant Messaging

Favorites

Social Media

Outlook

Integration

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
12

February 2011

*) to be released with MR Q4/2011

OpenScape

Office

UC Solution








OpenScape

Office MX


All
-
In
-
One UC Solution


Supporting up to 150 users


Server
-
Based UC solution

for HiPath 3000 installations


Supporting up to 500 users








OpenScape

Office HX*

Expanded Features

Browser
-
based UC client

for mobile devices

IM Presence Federation with
external connectivity (XMPP)

SIP enhancements, support of SIP
phones for OSO application, Video
Client, Fax via SIP trunks

Expanded Deployment

First Virtualized

UC Software Solution for SMBs
OpenScape Office LX/HX

UC features


network
-
wide

for SMBs with multiple locations

up to 1000 network users








OpenScape

Office LX


Software UC solution


Supporting up to 500 users

OpenScape Office

The Most Comprehensive UC Solution for SMBs

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
13

February 2011

OpenScape Office V3

What’s New


Highlights Details


Voice and UC Networking between MX and LX Systems


Network
-
wide UC features (Attendant Services, Presence,
Messaging and Conferencing)


Voice Networking between HiPath 3000 and OpenScape
Office MX and LX systems

Networking


Centralized User Management in Networks


User Settings changeable with Service/Admin Access


New User Profile Templates to speed up installation


Virtual User Interface for easy error tracking

Extended Serviceability


OpenScape Personal Edition S (Video)


OpenStage 60/80 UC enhancements


Access to Presence Capabilities


Visible Control of Voicemail

Expansion of Device Features


Customizable and extended myPortal client (click to dial)


Instant Messaging with

Multi User Chat and external connectivity


Enhanced Open SIP Architecture


open up user features


New Fax Features (Serial Fax, Journals and API)

OpenScape Office User Enhancements

Mobility Enhancements


OpenScape Office UC mobility via myPortal

while working away from the desk

Scalability


OpenScape Office MX to support 150 users


OpenScape Office LX to support 500 users


Support of 1000 users in the network


Virtualization of OSO LX based on VMware vSphere

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
14

February 2011

OpenScape Office V3

Enhanced set of UC user clients

myPortal is the OpenScape Office UC client that is available in different variations


myPortal for Mobile

used by mobile workers while

not having access to their PC clients


myPortal for OpenStage

used by office workers to quickly

change their presence and listen to

their voicemail



myPortal for Desktop

used by office workers


myPortal for Outlook

the prefect way for office workers

using Microsoft Outlook

Integrated, UC
-
Clients for Users

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
15

February 2011

myPortal for Mobile

Introduction to OpenScape Office UC Mobility


myPortal for Mobile

is the OpenScape Office
user interface that is now available for mobile
employees who use a smartphone with a
graphical user interface such as:



iPhone, Blackberry, Nokia, Android and
Windows Mobile


Open browser based approach for all other
mobile phones

-

No dedicated applications need
to be loaded on the mobile device


Optimal rate utilization


Users can optimize
their communication charges by choosing different
calling procedures (Callback, GSM or Call through
preferred) based on their existing carrier rates

myPortal for Mobile, the browser based solution on your mobile phone

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
17

February 2011

myPortal for OpenStage

UC access via OpenStage 60 and 80



myPortal for OpenStage

is the OpenScape Office
XML application for OpenStage 60 and 80 users to
provide access to:



Presence



Visual Voicemail



Presence



Users can change their presence right
from the OpenStage User interface


Visual Voicemail


Users can visually access and
manage their voicemail inbox and listen to the most
important messages first…


All Integrated


myPortal for OpenStage can be
directly launched from OpenScape Office without
further SW needs

myPortal for Openstage
-

Access to UC key features on your OpenStage device

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
18

February 2011

OpenScape Office

UC enabled Devices and Voice Clients


OpenStage 15

OpenStage 20

OpenStage 40

OpenStage 60

OpenStage 80

Soft Clients

Mobile UC & FMC Clients

WLAN and IP DECT

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
19

February 2011

OpenScape Office

Interfaces & Integration


Microsoft


Exchange


Connectivity



Exchange 2003


2007 & 2010


Open Interfaces


& SDK




CSTA, TAPI,


LDAP, XMPP


MS Terminal


Server




Windows Server


2003 & 2008


(32 & 64 bit)


Microsoft


Office


Dial from any application



Office 2003


2007 & 2010


CITRIX


Support




Citrix Presentation


Server 4.5,


XenApp 5.0 & 6.0


Microsoft


Outlook


Integration




Outlook 2003


2007 & 2010 (32 bit)


Desktop OS



Windows XP


Windows Vista


Windows 7


(32 & 64 bit)


VMware


Virtualization




VMware


Server


vSphere

OpenScape

Office


Interfaces

&

Integration


Server OS


Linux


Support




Novell SUSE


Linux Enterprise 11


Browser


Support






Firefox 3


Internet Explorer 6 & 8


Mobile Browser


Support




Firefox


Internet Explorer


Safari

Continuous support of the latest releases & versions

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Internal use only unit Document Release!

Page
20

February 2011

OpenScape Office V3

From Standalone to an Extended UC Domain

V2

From

Standalone

Voice

Islands

V3

Expanding

Introducing the Extended UC Domain for SMBs

To

an Extended

UC Domain

World

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
21

February 2011

OpenScape Office V3

Networking bring us…

OpenScape

Office V3

Networking

Multiple networked OpenScape Office MX

OpenScape Office LX networked with MX gateway

Mixed OpenScape Office MX and LX networks













OpenScape Office MX networked with HiPath 3000 V8

OpenScape Office LX networked with HiPath 3000 V8

HiPath 3000 V8 gateways in OpenScape Office networks

Deployment details on
Extended UC Domain
available in separate

presentation

Extended UC Domain experience for all users

Voice features in the network

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
22

February 2011

OpenScape Office V3

UC Features in the Network



Voice supported presence management (presence visibility)


Network
-
wide call status (ringing, on call, active mobile
device…)


Call Pick Up via myPortal


Instant Messaging including multi user chats


Drag & Drop Conferencing in the network


myAttendant change presence status for all users in the
network


System
-
wide internal directory and favorites


External directories via LDAP


Integration into MS Exchange calendar and public folders


Voicemail forwarding in the network


XMPP based presence & chat support to external partners

OpenScape

Office V3

Networking

Extended UC Domain experience for all users

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
23

February 2011

How the market leader VMware explains virtualization for SMBs?

Virtualization

Enabling Always On IT

Virtualization for Small and Midsize Business

…and it is not just for the Fortune 500 anymore!

SMBs face many of the same IT challenges as larger enterprises,
trying to accommodate increasing demand for new IT capabilities
and services.

SMBs often place even greater emphasis on cost savings and on
protecting business critical systems and data, since shrinking IT
staff and budgets…


Specifically, SMBs are seeing improvements in:



Time spent on routine IT administrative tasks



Backup and data protection



Application availability



Ability to respond to changing business needs



Business continuity preparedness



Company profitability and growth rate

Source: VMware SMB Survey

“Virtualization is a
way to abstract
applications and
their underlying
components away
from the hardware
supporting them”

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
25

February 2011

OpenScape Office

Survivability options



Monitors and detects virtual
machines for “guest OS” failures and
automatically starts virtual machines


Detects server failures automatically,
using a “heartbeat” on servers


Restarts virtual machines almost

instantly without human intervention

on a different physical server


In case of fail over LX will restart
immediately with existing
configuration; no further licenses
needed


VMware


High availability



Dedicated Standard Industry Server


Redundant power supply


Linux SW based redundant hard
disks (RAID)

two physical HD’s recommended


ECC RAM to detect and correct RAM
errors


High Availability Server HW



OpenScape Office LX to MX failover
scenario, when OpenScape Office
MX is used as gateway


In case of LX emergency, OS IP
devices will automatically re
-
register
via second standby registration
setting towards existing MX system


Voice functionality can be used
during the emergency mode


OpenScape Office free base package
extensions can be used to ensure
availability of key people





MX failover
-

survivability


OpenScape Office Survivability


It is your choice

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Internal use only unit Document Release!

Page
26

February 2011








OpenScape Office V3

Serviceability and Manageability Enhancements


Fully integrated software components and client applications


Easy operate and maintain


Web Based Management


Centralized Management of MX and LX in Networks


Intuitive wizards simplify the setup and configuration


New User Profile Templates and defaults to speed up installation



User Settings changeable centrally with Service/Admin Access



Integrated phone deployment software


Remote Access and Update via Internet


Enhanced Trace and proof options


Modularization of backup and debugging files


Virtual User Interface for easy error tracking (Online User)


SSDP ready


Improved remote serviceability from SEN!

OpenScape

Office V3

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
27

February 2011


Free training is available from the Training section of the
SEBA Portal


Siemens APT can provide partners with a broad range of training options


Training curriculum paths are available through the APT for Service
Technicians, Consultants, and Sales
click here


To view training offerings at APT and Siemens Certified Training Partners:


To view OpenScape Office MX / LX training courses on offer,
click here


To find an approved training location near you,
click here

Training

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
28

February 2011

Evaluating OpenScape Office

30 Day Activation Period and new Contact Center Evaluation

30 Days

Activation Period

Use upsell

opportunities!

Get final

Licenses

Contact Center


Evaluation

For 30 days, you have
unlimited use of all
OpenScape Office MX/ LX
features!

Give customers a
chance to fall in love
with all features
OpenScape Office
provides.

Before the end of

30 days, you must
activate the software
for continued use

Let customers

try the


OpenScape Office
Contact Center for


90 days!

Licensing of OpenScape Office has never been easier!


Reduced number of licenses; less order positions!


Common user licenses for MX and LX


Licenses can be shifted

in a customer network


Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
29

February 2011

OpenScape Office V3

UC Base Ordering Structure

OpenScape Office MX Base Box

GMAL

8 x analogue

subscriber

GMSA

4 x ISDN

CO or sub./

4 x analogue

subscriber

GMAA

4 x analogue

CO /

4 x analogue

subscriber

GMT

1x T1




(US only)

GMS

4 x ISDN


CO or sub

GME

1 x E1



(not for US)

OpenScape Office LX

Installation CD and Linux OS

(Standard
server HW required
)

H A R D W A R E

Base License MX 10 Plus

incl. 10 x Comfort Plus User for FREE!


Base License MX 20 Plus

incl. 20 x Comfort Plus User! 10 for FREE!


Base License LX 20 Plus

incl. 20 x Comfort Plus User! 10 for FREE!


B A S E L I C E N S I N G

myPortal Outlook Integration
(for MX & LX)

Brings myPortal features into a Outlook toolbar; combines with both Comfort
-

& Comfort Plus user licenses

Comfort Plus User
(for MX & LX)

Comfort User feature set;
plus
:



1.
Personal Fax box

2.
Drag and Drop Conferencing

3.
FMC mobility incl. myPortal for Mobile

Comfort User
(for MX & LX)



Voice features


Full UC features


incl. Outlook and Exchange synchronization for
Contacts & Calendar

U S E R L I C E N S I N G f o r N E T W I D E u s e

Three license choices and you are done!

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

February 2011

Page
30

OpenScape Office V3

UC Advanced Ordering Structure


additional options

U P G R A D E L I C E N S E S


Upgrade Comfort to Comfort Plus User

Upgrade to OpenScape Office V3 MX

from OpenScape Office MX V2

F U N C T I O N A L L I C E N S E S


CSTA Application Interface

myAttendant

including 1 Comfort User License


myAgent (for MX & LX)

Including 1 Comfort User License

Contact Center Base License (for MX & LX)

Including 4 Contact Center Agent
-
;
4 Comfort User
-

& 1 CSTA Application Interface License



Contact Center Fax (for MX & LX)



myReports (for MX & LX)



Contact Center E
-
Mail (for MX & LX)


Comfort User Bundle

100 Licenses can be split and used in different installations

Comfort Plus User Bundle

100 Licenses can be split and used in different installations

myPortal Outlook Integration Bundle


100 Licenses can be split and used in different installations

C O N T A C T C E N T E R L I C E N S E S

S P E C I A L R E S E L L E R O F F E R I N G S


Page
30

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
32

February 2011


SEN has put everything in place to ensure that we


can succeed together!


More options less

order positions


Further

simplified

and harmonized
Licensing

structure


90 days try & buy package


Demo packages
(Go Forward! Demo Program)


Enhanced marketing tools

help generate leads & make
selling OpenScape Office just easier than ever!

www.openscapeoffice.com


A broad portfolio of
sales and service training


Comprehensive
Go Forward! partner program
and
dedicated partner portal

SEBA


Exceptional vendor
pre
-
sales and service support

OpenScape Office V3 Partner Benefits

Finding and Closing Opportunities Just Got Easier

OpenScape

Office V3

Go Forward!

33

Training on OSO V3

Type of training

Media

Duration

Cost

New to OSO Technical

Classroom

5 days

1000 GBP

Delta for V1 or V2 trained Technical

Classroom

3 days

660 GBP

Sales or Pre Sales

SVU

4 x 2 hour

Sales and PreSales training


Will be available on the APT web site.


https://globalti.enterprise.siemens.com


Technical Training 3 day delta


Beeston UK.


1 place available on the 23
-
25th May 2011


Several places available on the 12th


14th July

34

Ordering OSO V3


New price book available from Westcon. (V2.1)


Includes new V3 codes from Siemens.


3 main part codes









However all licence keys have new part codes for V3 introduction.



Code

Description

RRP (EUR)

RRP (GBP)


L30250
-
U600
-
A417

OpenScape Office V3 LX Software on DVD

10


8.50


L30250
-
U622
-
B463

OpenScape Office V3 LX Base License Package
20 Plus

1,250


1,062.50


L30250
-
U600
-
G292

OpenScape Office V3 MX base platform

1,530


1,300.50

35

Pre Staging OSO LX Servers


Westcon pre staging facility.


Let us remove the pain from time spent on site:


Supply the HP Server


Pre loaded with necessary LX software.


Add licence keys to the server as well if required.



New part codes to be added to price book once available.

Thank you from Siemens & Westcon

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Backup

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
38

February 2011

myPortal for Mobile

Increase productivity


on your web
-
enabled mobile phones

Presence

Select one of 9 presence
status indicators e.g. meeting,
break, holiday, and CallMe

Directory Access

Allows users to access their
personal contacts, Internal,
External and System directories.
All contacts in one place

Dialing

Manual Dialing
Allows users to
establish outgoing calls


Redial

for comfortably dialing a
number again

Voicemail Management

Users can access their
voicemail, play messages on
their mobile an use additional
control functions (playback, skip
and delete voice messages)

Settings

Customize settings for dial mode
(call back, GSM and call
through), language, display and
search settings

Favorites

Easily have access to your
most important contacts and
see their presence status

Journal

Allows users to display their call
history. Easily track which your
contacts with whom you need to
get in touch

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Internal use only unit Document Release!

Page
39

February 2011

myPortal for Mobile

Feature Details


Variable user interface
(display resolution and touchpad function)


Multi
-
language support
(All supported OpenScape Office languages)



Live Presence Status
(change of presence and display of status)


Favorites


One touch access to most frequent contacts


One Number Service


Connection Control for your office extension


Incoming calls
(using normal smartphone functions)


Outgoing Calls


Manual dialing


Redial function


Optimal rate utilization (changeable by user)


Callback procedure (mobile to be called by system)


Call
-
through procedure (mobile calls system)


Phone books/contacts


Internal phone book with presence status


Personal contacts


System phone book


Voicemail query and control

my Portal for Mobile

(access via web)


OpenScape

Office V3


myPortal for
Mobile

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
40

February 2011

OpenScape Office V3 Networks

Enabling Dialing Plan Conditions


MX

Munich

IP

PSTN

PSTN

PSTN

PSTN: +49 89 722 1000

Unique internal number 11000

PSTN: +49 40 667 1000

Unique internal number 21000

PSTN: +49 30 887 1000

Unique internal number 31000

MX

Hamburg

MX

Berlin


All networked users are listed in the internal directory


easy dialing via myPortal


Full qualified numbers dialing will be supported MX / LX networks


Existing external DID Number can stay as they are


Internal numbers can have up to 16 digits


Internal number can include node number in order to make the dialing plan unique

OpenScape Office application needs a unique identification for each user.

*** No changes are needed if a unique numbering plan is already in use! ***

Realization in OpenScape Office MX / LX networks

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Page
41

February 2011

OpenScape Office V3

Networking


Design Principles

OpenScape Office LX networking differentiates between single and multiple gateways

Single Gateway

All PSTN calls

will be routed via
one gateway
!

Multi Gateway

PSTN

call will be routed via
multiple MX gateway
!

LX

IP

MX

PSTN

MX

PSTN

LX

MX or

H3K

IP

PSTN


LX PSTN access is the key indicator


Scenario is supported in networks

(more than one LX in a network)


Part of the basic V3 training


MX or H3K can be used as a gateway

Single Gateway


LX PSTN access is the key indicator


Only one LX in multi gateway mode is
supported in a network


Part of the V3 networking training


MX can be used as a gateway

Multi Gateway

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Internal use only unit Document Release!

Page
42

February 2011


SEN has put everything in place to ensure that we


can succeed together!


More options less

order positions


Further

simplified

and harmonized
Licensing

structure


90 days try & buy package


Demo packages
(Go Forward! Demo Program)


Enhanced marketing tools

help generate leads & make
selling OpenScape Office just easier than ever!

www.openscapeoffice.com


A broad portfolio of
sales and service training


Comprehensive
Go Forward! partner program
and
dedicated partner portal

SEBA


Exceptional vendor
pre
-
sales and service support

OpenScape Office V3 Partner Benefits

Finding and Closing Opportunities Just Got Easier

OpenScape

Office V3

Go Forward!

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Internal use only unit Document Release!

OpenScape Office Networking

Use Case


Campus

OpenScape Office

Campus Scenario

Examples of a Campus deployment include:



Small Startup Company with two offices in a
business park


Small college campus or school


Existing medical clinic that is expanding the
practice and needs another building


OpenScape Office in each office / building


Interconnected via Ethernet LAN, sharing one access
to PSTN (digital or SIP Trunk)


myPortal clients (Desktop, Outlook, Mobile, OpenStage)


myAttendant (Receptionist)


OpenStage Phones / OpenScape Personal Edition


Integrated Mobile Phones for UC Mobility

Solution


Integrated Presence and Chat


Drag & Drop Conferencing


Single company
-
wide directory


Central Attendant Service


Central Visible Voicemail

Features / Capabilities


Always know the availability of your team members


Ease of use with UC client integration on preferred device


Stay within reach of your colleagues independent of device


Reduced costs with central or automated Attendant service


Benefits

PSTN




IP

Campus

MX

MX

LX

February 2011

Page
43

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Internal use only unit Document Release!

OpenScape Office Networking

Use Case


Regional / National

OpenScape Office

Regional/National Scenario

Examples of a Regional/National deployment include:



Travel
Agency with offices in different cities across
local country / region


Car
dealer who is expanding his business with a
new branch in the same city


Truck company who opens up a new branch in a
different city


OpenScape Office in each location (city, region)


Interconnected via ITSP or Internet, using multiple
access to PSTN (digital or SIP Trunk)


myPortal clients (Desktop, Outlook, Mobile, OpenStage)


myAttendant (Receptionist) / myAgent (Contact Center)


OpenStage Phones / OpenScape Personal Edition


Integrated Mobile Phones for UC Mobility

Solution


Integrated Presence and Chat


Drag & Drop Conferencing


Single company
-
wide directory


Central Attendant Service


Integrated Contact Center

Features / Capabilities


Always know the availability of your team members


Ease of use with UC client integration on preferred device


Reduced travel costs by using integrated conferencing


Stay within reach of your colleagues independent of device



Benefits

Regional/National

February 2011

Page
44

ITSP/

Internet

PSTN

PSTN

Munich

Berlin

Hamburg

+49 89 …

+49 30 …

MX

MX

LX

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Internal use only unit Document Release!

OpenScape Office Networking

Use Case


International

OpenScape Office

International Scenario

Examples of a International deployment include:



A global acting Service company who has different
Partners around the world who provide the local
on
-
site services


A sports factory in USA with an outsourced
manufactory in Asia


Holding with different companies around the globe


OpenScape Office in each country / office / building


Internet access (UC interworking via XMPP service)


Voice Connection via public network


(Optional:

SIP
-
Q networking)


myPortal clients (Desktop, Outlook, Mobile,
OpenStage
)


myAttendant (Receptionist)


OpenStage

Phones / OpenScape Personal Edition

Solution


Integrated Presence


Instant Messaging


Favorites Lists with Presence
Visibilty



Drag & Drop Conferencing

(Optional: SIP
-
Q Networking enabling extended
featureset
)

Features / Capabilities


See the availability of your most important contacts


Quick answers from business partners using Chat


Easy to use
Drag&Drop

Conferencing with global partners,
reducing setup times and costs


Benefits

International

February 2011

Page
45

San Francisco

MX

Hong
-
Kong

MX

Cape Town

LX

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Internal use only unit Document Release!

OpenScape Office Networking

Use Case


HiPath 3000 as a Gateway

OpenScape Office

HiPath 3000 as a Gateway

Examples of a H3k V8 Voice Networking deployment
include:


A transport company with a big demand of existing
analog devices and faxes


A factory where parts of the IT Infrastructure are
VoIP
-
ready


A company using their existing HiPath 3000 V8 as a
single gateway and expand /modify their business


OpenScape Office and HiPath 3000 in the office / building


Interconnected via Ethernet LAN to HiPath 3000 V8

(Single Gateway with access to PSTN)


For OpenScape Office MX/LX Users:


myPortal clients (Desktop, Outlook, Mobile,
OpenStage
)


myAttendant (Receptionist)


OpenStage

Phones / OpenScape Personal Edition


Integrated Mobile Phones for UC Mobility

Solution

PSTN




HiPath 3000 as a Gateway

HiPath 3000 V8

LX

February 2011

Page
46

IP


Full featured SIP
-
Q
Voice Networking
between OpenScape
Office MX/LX and HiPath 3000 V8


Extended carrier
-
access via HiPath 3000 PSTN moduls


Full featured UC for OpenScape Office MX/LX users

Features / Capabilities


Save HW costs and protect investment by using existing
HiPath 3000 as a single gateway for carrier access


Re
-
use existing analog devices and faxes with HiPath
3000 V8

Benefits

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Internal use only unit Document Release!

OpenScape Office Networking

Use Case


Move HiPath 3000 into UC Domain

OpenScape Office

Move HiPath 3000 into UC Domain

Examples of HiPath 3000 migration into a UC Domain
deployment include:


A transport company who wants to expand their
business with more employees and infrastructure


A company who is moving partially in a new
building


A company using their existing
HiPath

3000 V8 as
a gateway and expand /modify their business


OpenScape Office and
HiPath

3000 in the office / building


Interconnected via Ethernet LAN to HiPath 3000 V8

(with access to PSTN )


For OpenScape Office MX/LX Users:


myPortal

clients (Desktop, Outlook, Mobile,
OpenStage
)


myAttendant

(Receptionist)


OpenStage

Phones / OpenScape Personal Edition


Integrated Mobile Phones for UC Mobility

Solution

Move HiPath 3000 into UC Domain

February 2011

Page
47

TDM device

TDM device

IP device

IP device

H3K V8

IP device

IP device

Open UC
Domain

MX/LX


Full featured SIP
-
Q
Voice Networking
between OpenScape
Office MX/LX and HiPath 3000 V8


Extended carrier
-
access via HiPath 3000 PSTN moduls


Full featured UC for OpenScape Office MX/LX users

Features / Capabilities


Save HW costs and protect investment by using existing
HiPath 3000 as a gateway for carrier access


Reduce infrastructure costs by using one network for voice
and data

Benefits

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Internal use only unit Document Release!

OpenScape Office Networking

Use Case


Social Media Integration (with XMPP*)

OpenScape Office

Social Media Integration

Examples of a Public XMPP deployment include:



A telecommunication company with contractors
they just work for a limited time on a project


A consulting office who works together with several
free
-
lancers


A service company with different offices with MX/LX
and outsourced service partners for the delivery


OpenScape Office in each office (Company)


Internet access (UC interworking via XMPP service)


Voice Connection via public network


Client (Contractor, Free
-
Lancer, partner)


Internet Access with IM Service provider (XMPP cap.)


Voice Connection via public network


myPortal

clients (Desktop, Outlook)


myAttendant

(Receptionist)


myAgent

(Contact Center Agent)

Solution


Integrated Presence


Instant Messaging


Drag & Drop Conferencing

Features / Capabilities


Always know the availability of your team members,
contractors, Free
-
Lancer and Partners


Quick answers from business partners using Chat


Easy to use Drag&Drop Conferencing with global partners

Benefits

Social Media Integration

February 2011

Page
48




ITSP/

Internet

MX

LX

* XMPP: Extensible Messaging and Presence Protocol