SAP Research Proposal

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13 Δεκ 2013 (πριν από 3 χρόνια και 7 μήνες)

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SAP Research Proposal

Mid
-
Development Interim
Presentation

Project Overview

3 Main Objectives


Reduce call
centre

costs


Increase service quality & customers’ satisfaction


Stay in touch and provide assistance globally


Automates the Who?, Where? and What?


Proposal Interpretation


Mobile Application

Lodge Roadside Assistance Request and Taxi
Booking Request Globally (anywhere in the
world).


Web Application Client

Manage Roadside Assistance Request by roadside
assistance providers and Taxi Booking Request by
various Taxi Companies.

Our Progress

Project Milestones


Preparation (Initial Setup)


Document Communal Information


Server Implementation


Database Implementation


Develop Web Application


Develop Mobile Application

On

5
0

7
0

Functionality Changes


Web Administration features User Management,
Roadside Assistance Request, Taxi Booking
Request, Country Pack Management


User lodge assistance request to domestic
provider, arrange foreign or domestic assistance
through international partnerships (E.g. RACQ
with FIA)


Taxi Booking Request lodge against geographical
area (allowing any Taxi Company to pick up
request)

Mobile Design


Windows Phone 7 Style


Color Settings by Adobe
Kuler





Shapes & Colors
connect
to the nature of
items
and
helps user identify what
action they access.

Web Application

Design

Demonstration

Web & Mobile Application

More Changes


Application Platform (Windows Phone 7)


Single

Client Web Application (Taxi & Roadside
Assistance)


Doubled

time estimates for Project Milestones
(Originally 270 hours)


Database Schema Overhaul


Development Specifications, Mobile & Web
Application Design,
better UX


Encrypted Handshake between Web Service
(Credentials not sent in plaintext)

Technologies

Server


Windows Server 2008


Microsoft SQL Server 2012

Mobile


Windows Phone 7 with GPS Functionality

Development Technologies

Mobile Application


Windows Phone 7 SDK


Silverlight Toolkit for Windows Phone 7


C#, Bing Maps Geo Code Service

Web Service Client


Windows Communication Foundation (WCF)


C#, Entity Framework 5.0

Web Application


ASP.Net

MVC3, Entity Framework 5.0


C#,
JQuery
, AJAX,
Javascript

Feedback


Any other features?


Marketing the Application?

Roadside Assistance Provider & Taxi Companies

Q & A?

Thank You.