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新一代网络运营支持系统和业务支持系

2011
-
2016
市场分析预测报告
——
Next Generation Network OSS/BSS
Market and Forecast 2011
-
2016

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2011.01

Published: January 2011

157 Pag
es

Single
-
user $ 2,995

Company
-
wide $ 7,995

摘要

Next Generation Networks (NGN) promises a high quality end
-
user experience.
Telecommunications service providers expect the NGN framework to provide them with tools
that would ensure customer loyalty. However,

the path towards achieving the ideal NGN is
fraught with formidable challenges. The most critical challenge confronting operators is
optimizing their OSS and BSS platforms, systems, and processes.


The OSS/BSS vendor environment is extremely competitive w
ith close to 400 vendors, mostly
specialized in niches and having a strong services arm. Vendor categories include
Comprehensive Solution Providing Pure OSS/BSS Vendors, Comprehensive Solution
Providing Composite Vendors, Skill
-
set Extension Solution Provi
ders and Core Strength
Concentrators
-

BSS and OSS. The vendor landscape is characterized by extensive M&A
activity.


With research beginning in 2007, the report Next Generation Network OSS/BSS Market and
Forecast 2011
-
2016 provides a comprehensive analysi
s of drivers and issues related to
technical and business aspects of OSS/BSS deployments and developments while
forecasting their growth over the next five years.


Important Questions Answered by this Report




What are the telecom network operator interest
s in NGN OSS/BSS?




What are the challenges to OSS and BSS implementation?




What are the best OSS and BSS approaches for NGN?




What are the technologies involved in OSS and BSS?




Who are the leading vendors for NGN OSS/BSS?




What is the market forecast for
OSS and BSS?


Additional Value in this Publication



Technical Overview of OSS and BSS in NGNs:

This section begins with an introduction to
OSS and BSS and their roles in the operator environment. It explains the various blocks that
go into building of the

OSS: Network elements, events, alarms and others. It next explains the
BSS building blocks: Billing, rating, mediation, charging, customer care and others. This
section is followed by the description of prevalent industry approaches like TMN
-

FCAPS
model

that are widely followed by operators. The section then analyzes the technical impact
of NGN on OSS and BSS architectures.


Vendor Analysis:

Profiles of 35 vendors offering OSS/BSS products and services for next
generation networks. This section first ex
plains the basis of vendor selection including vendor
classification, innovative contribution, market leadership position and future growth path. Each
vendor is then analyzed in the light of its product and solution portfolio, major implementations,
differ
entiating aspects with other vendors and their future plans. The report includes
recommendations to vendors including diversification, best practices, market segment, and
solution approach.


Quantitative Analysis and Forecast:

This section begins with a d
etailed explanation of the
research methodology. Quantitative analysis includes measurable items such as billing
systems, network management systems and their sub
-
classes (mediation, wholesale billing,
retail billing, CRM, revenue assurance, resource manag
ement, task management, delivery
management, synchronization management) along with geographical segmentation, trends
and projections. Importantly, the quantitative analysis assesses the impact of various drivers
and issues on the above measurable items, t
hus forming a logical conclusion of the
quantitative discussion in the previous sections.


Note:

This section represents a comprehensive forecast including Forecast Methodology by
Overall OSS and BSS Software Market, Split by OSS and by BSS separately, by

geography
(NA, EMEA, CALA, and APAC), and by modular break
-
up including: Network Planning and
Engineering (NPE), Fault Management (FM), Performance Management (PM), Provisioning
and Service Activation (PSA), Inventory Management (IM), Billing and Customer

Care
(B&CC), Mediation (MD), and Revenue Assurance (RA). The section also includes OSS/BSS
Vendor Rakings Based on Net Profit Margins.


Target Audience




Network operator managers tasked with making long
-
term architecture and support
system decisions incl
uding vendor decisions




Product management personnel concerned with the impact of OSS and BSS systems
on next generation application and services rollout such as IP Multimedia Subsystem
(IMS) and technology and/or application frameworks or platforms




Manag
ers and Directors tasked with OSS responsibilities and anyone that is involved
in OSS/BSS decision making




Vendors, suppliers, and service providers to network operators interested in their
prospects for selling into the carrier marketplace




Network and En
gineering personnel seeking specific information such as leading
OSS/BSS Approaches including as OSS/J, OSA/Parlay, MDA, Information
Technology Infrastructure Library (ITIL). This publication has both business/market
information and technical information!


Select Report Findings



In conformance with the trend over the last decade, traditional OSS functions will
grow faster than traditional BSS functions.




IM will register the maximum absolute growth in terms of revenues among the
traditional OSS functions fo
llowed by PSA and NPE; a sure shot trait of hectic rollout
activity.




Revenues of B&CC and MD will grow at a lower than average rate, while RA will
emerge as the fastest growing BSS function.



APAC will top the growth in terms of revenues and percentage sh
are among
geographic regions, CALA will follow. NA will continue to remain the largest market
for OSS/BSS solutions. While the NA region will have fewer new network roll
-
outs, it
will continue to generate substantial customer additions. APAC and CA
-
LA will

witness hectic activity on both: new network roll
-
out as well as customer additions,
while EMEA will show modest activity on both these fronts.



Share of services component in the revenues will increase from a little above 40
percent to close to three
-
fif
ths.


Companies in the Report



013 Netvision




3 (Hutchison)



AAPT



Airtel



Albacom



Alcatel
-
Lucent USA



Alltel



Alvarion USA




Amdocs




Annies



Antel Uruguay



AOL



Apple



ARTelecom




AT & T Dobson USA




AT & T Edge USA




AT & T Mobility USA



AT&T



AT&T Wireless



Augere



AWCC



Axtel Comcel (Voilà)



Baikal Westcom Russia




BakCell Azerbaijan



Bandwidth.com



Batelco



Batelco Bahamas



Bell



Bell Aliant



Bell Canada



BellSouth Communications



Bezeq




Bharti Tele
-
Ventures



Bouygues Telecom



Brasil Telecom



British Teleco
m



Broadview



Brocade



BskyB (EasyNet)



BSNL



BT



BT Wholesale



Cable & Wireless



CableVision



Caiway



Camtel Cameroon



CAN



CAN Melita



CAT Telecom Thailand



Cbeyond Communications USA



CBOSS




Cellcom



Cellcom Malaysia



CenturyLink



Cerillion




CFE



Charte
r Communications



China Mobile



China Telecom



China Unicom



Chunghwa Telecom



Cingular



Clearwire



ClearWire USA



Colombia Velcom (MDC) Belarus



COLT



Comarch




Comcast



Comnet



Comptel Corporation




Comverse




Convergys




Cosmote



Covad



Cox Communications



cVidya Inc




Cybercity



Cyta



Czech Telecom



Dell



Deutsche Telecom



Digi



Digicel



Direct on PC



DIRECTV



Dorado Software




Eircom



Elitecore Technologies




Embarq



Equant



Ericsson



Eschelon Telecom USA



ETB



Evolving Systems Inc




Excel Communications



Fair

Point



Fastweb



Formula Telecom Solutions




France Telecom



Freenet.de Germany



GCI Communication Corp



Ghanatel



Global Crossing



GO Group



GO Mobile Malta



Golden Lines



H3G



H3G Italy



Hathway



Hewlett
-
Packard Company




HighDeal




Hot



HTK



Huawei




Hutch



Hutchison



Hutchison Telecom



IBM




Ice



Idea Cellular



Imperial Online



In2cable



Indo Sat



Indonesia Comnet



Indosat M2




Indus Towers



InfoVista




ingTel



Inmarsat



Intec Telecom Systems




Intelco International Telecommunications



Kingston Communications



Korea Telecom



KPN



KT



KTF



LCH.Clearnet



Level 3



LHS




LogNet Systems




M1



Mailtec



Maroc Telecom



Maxis



MCI



MCI WorldCom



Meditel



Melita



Metratech




MindCTI Ltd




Mirant Corporation Mirs



Mobilkom Austria



MobilTel



MobilTel Bulgaria



Motorola



Motric
ity



MovieBeam USA



MTC



MTN



MTN Etisalat



MTN South Africa



MTNL



MTS



MTS Allstream



MTS Russia



Mycom




MYtv



Nepal Telecom



NetCracker




Netia



Neural Technologies




Nippon Telegraph and Telephone



Nokia



Nomad



Nortel Global



Nortel Networks



NRJ Mobile




NSN



NTS Indonesia




NTT




NTT DoCoMo




O2



O2 Germany



O2 UK



Oi



Omantel



ONO



OpenCloud




OPT
-
PF



Optus



Oracle




Orange



Orange France




Orange Poland



Orange Slovakia



Orange Switzerland



Orascom



Orbitel



Pacific Bangladesh



Paetec Communications USA



Pa
rtner



Pelephone



Pine Telephone



Pipex



Polkomtel



Purcell USA



Qwest



Railtel Corporation



Redknee




Reliance



RFF France



Rogers



SBC



Scarlet Telecom



SensorLogic



SFR



Shaw Cablesystems



Sherburn Telesystems



Silk Telecom



Simfonics



SingTel



SingTel O
ptus



SK Telecom



SoftBank



Sonatel



Sonera Carrier Networks



Sparkle



Spice



Spirit Telecom



Sri Lanka Telecom



STA Andorra



STC Saudi Arabia



Subex




Swisscom




Synchronoss




T Mobile



Tango Networks



Tata Teleservices



TDC



TDS



Telcordia Technologies Inc




Tele2



Telecom Austria



Telecom Italia



Telecom Malaysia



Telecom Namibia



Telecom New Zealand



Telecommunicoaes de Mozambique



Telefonica



Telefonica Del Peru S




Telefonica S.A



Telekom Malaysia



Telemar



Telenet Belgium



Telewest Broadband



Telfort




Tel
gua (Claro) Guatemala



TeliaSonera



Telkom SA



Telkomsel



Telstra



TELUS



Teracom



Terrastar



The MTN Group Africa



The US Army




TIM



Time Warner Cable



Time Warner Telecom



Time.com Malaysia



Tiscalli



T
-
Mobile



T
-
Mobile Germany




T
-
Mobile UK



T
-
Mobile USA




TNSI



Transtel



Trilogy Dominicana (Viva)



Trilogy International Partners




TTI Telecom




Turkcell



twtelecom



Tyco Telecommunications



Uecomm



UPC



US Cellular



UshaComm




Ventraq (Formerly ACE*COMM)




Verizon



Verizon Wireless



Vibo Peterstar



Videotron



V
impelCom Group (Beeline)



Virgin Media Business



Virgin Mobile



Vivacom



Vodafone



Vodafone (SFR) France



Vodafone Ghana



Vodafone Spain



Vodafone UK



Voiamo



Volksbank




Vonage



VPIsystems Inc




VTel Holdings



Wana



WANDL (Wide Area Network Design Laborator
y)




Wateen Telecom



WebNMS




WildBlue Communications



Wind



Xalted




XINTEC SA




You Telecom



Zain Iraq



Zain Kuwait



ZTE


目录及图表



1 Executive Summary 8


2 The relevance of NGN 10

2.1 Background 10

2.2 What is NGN 10

2.3 Introduction and history 11

2.3.1 Time
line 11

2.4 Comparison of NGN with Public Switched Telephone Network and Public Switched Data
Network 11

2.5 Drivers of NGN 12

2.5.1 Telecom Operator and Vendor Interests 12

2.5.2 Improvement in Access Technologies 13

2.5.3 Reduced Vendor Dependency 14

2.6

Challenges for NGN 14

2.6.1 Large Scale Capital Expenditure 14

2.6.2 Operational Challenges 15

2.6.3 Integration of Multiple Private Networks and Application into the Larger Public
Networks 15

2.6.4 Quality of Service (QoS) 16

2.6.5 National Security and
Competitive Policies 16

2.7 What is IMS? 17

2.7.1 Background 17

2.7.2 HSS 18

2.7.3 Application and media servers 18

2.7.4 CSCF 19

2.7.5 Interconnection protocols 19

2.8 Drivers behind IMS 19

2.8.1 Value
-
Added Services 19

2.8.2 Transparency in Access 20

2.8
.3 Scalability 20

2.8.4 Industry Consortia 20

2.9 Conclusion 21


3 NGN OSS/BSS: Components, IMS Implications and Frameworks 22

3.1.1 Network Planning and Engineering 22

3.1.1.1 Market Size 23

3.1.2 Fault Management 23

3.1.2.1 Market Size 23

3.1.3 Performan
ce Management 23

3.1.3.1 Market Size 24

3.1.4 Provisioning and Service Activation 24

3.1.4.1 Market Size 26

3.1.5 Inventory Management 26

3.1.5.1 Market Size 26

3.1.6 Billing and Customer Care 26

3.1.6.1 Market Size 27

3.1.7 Mediation 27

3.1.7.1 Market Siz
e 28

3.1.8 Revenue Assurance 28

3.1.8.1 Market Size 28

3.2 Challenges for OSS and BSS 28

3.3 OSS Challenges 29

3.3.1 Stakeholder Apprehensions 29

3.3.2 Framework to Integrate Customization Demands 30

3.3.3 Smooth Transition from Existing OSS Frameworks 30

3.3.4 Multi
-
vendor Co
-
ordination 31

3.4 BSS Challenges 31

3.5 SDP: The Shock Absorber 32

3.6 TMForum Solution Frameworx 34

3.6.1 Key NGOSS Terminology 37

3.6.2 TAM 38

3.6.3 Business Process Framework (Formerly eTOM) 38

3.6.4 SID 40

3.6.5 TNA 42

3.6.6 APIs
and Interfaces 43

3.6.7 NGOSS Compliance Tests 43

3.6.8 The NGOSS Lifecycle 43

3.6.9 Advantages of NGOSS 45


4 Approaches and Technologies 46

4.1 Fundamental Concepts 46

4.1.1 Middleware 46

4.1.2 SOA
-
The Bedrock for SDP and OSS/BSS 47

4.1.3 Service Oriente
d Application Protocol (SOAP) 49

4.1.4 Web Services (WS) 49

4.1.5 Extensible Markup Language (XML) 50

4.2 OSS/BSS Frameworks 50

4.2.1 Telecommunication Management Network (TMN) 51

4.2.2 FCAPS 53

4.3 Messaging Formats 55

4.3.1 Simple Network Management Prot
ocol (SNMP) 55

4.3.2 Common Management Information Protocol (CMIP) 57

4.4 Enterprise Data Organization Approaches 58

4.4.1 Enterprise Application Integration (EAI) 58

4.4.2 Enterprise Service Bus (ESB) 59

4.5 Approaches towards IMS
-
enabling OSS/BSS 59

4.5.
1 OSS/J 59

4.5.2 MDA 62

4.5.3 Information Technology Infrastructure Library (ITIL) 64


5 Vendor initiatives 66

5.1 Vendor Landscape Observations 66

5.2 Vendor Classification 67

5.2.1 Comprehensive Solution Providing Pure OSS/BSS Vendors 67

5.2.2 Comprehens
ive Solution Providing Composite Vendors 68

5.2.3 Core Strength Concentrators
-

BSS 68

5.2.4 Core Strength Concentrators
-

OSS 69

5.3 Vendor Summary 70

5.3.1 Amdocs 71

5.3.2 CBOSS 73

5.3.3 Cerillion 74

5.3.4 Comarch 76

5.3.5 Comptel Corporation 77

5.3.6 Co
mverse 79

5.3.7 Convergys 80

5.3.8 cVidya Inc 81

5.3.9 Dorado Software 82

5.3.10 Elitecore Technologies 83

5.3.11 Evolving Systems Inc 84

5.3.12 Formula Telecom Solutions 85

5.3.13 Hewlett
-
Packard Company 86

5.3.14 HighDeal 87

5.3.15 Huawei 88

5.3.16 IBM 8
9

5.3.17 InfoVista 90

5.3.18 Intec Telecom Systems 92

5.3.19 LHS 93

5.3.20 LogNet Systems 94

5.3.21 Metratech 95

5.3.22 MindCTI Ltd 96

5.3.23 Mycom 98

5.3.24 NetCracker 99

5.3.25 Neural Technologies 101

5.3.26 OpenCloud 102

5.3.27 Oracle 102

5.3.28 Redknee

104

5.3.29 Subex 105

5.3.30 Synchronoss 107

5.3.31 Telcordia Technologies Inc 108

5.3.32 TTI Telecom 109

5.3.33 UshaComm 110

5.3.34 Ventraq (Formerly ACE*COMM) 111

5.3.35 VPIsystems Inc 112

5.3.36 WANDL (Wide Area Network Design Laboratory) 114

5.3.37 Web
NMS 115

5.3.38 Xalted 117

5.3.39 XINTEC SA 118

5.3.40 ZTE 119


6 Quantitative Forecasts and Analysis 122

6.1 Forecast Methodology 122

6.2 Overall OSS and BSS Software Market 123

6.2.1 Overall Revenue Split Up 124

6.2.2 OSS Split
-
Up 125

6.2.3 BSS Split
-
Up 1
26

6.3 Geographical and Revenue Component
-
wise Distribution 127

6.3.1 Overall Geographical Distribution 127

6.3.2 Overall Revenue Component
-
wise Distribution 128

6.4 Modular Break
-
Up 129

6.4.1 Network Planning and Engineering (NPE) 130

6.4.2 Fault Manageme
nt (FM) 133

6.4.3 Performance Management (PM) 135

6.4.4 Provisioning and Service Activation (PSA) 139

6.4.5 Inventory Management (IM) 142

6.4.6 Billing and Customer Care (B&CC) 144

6.4.7 Mediation (MD) 147

6.4.8 Revenue Assurance (RA) 150

6.5 OSS/BSS Vendo
r Rakings Based on Net Profit Margins 154

6.6 Conclusions 156

6.7 Recommendations 156



List of Tables


Table 2 1: Comparison between NGN, PSTN and PSDN 12

Table 5 1: Vendor List 70


List of Figures


Figure 2 1: IMS Components 18

Figure 3 1: OSS and BSS Po
sitions 22

Figure 3 2: Kabira PSA 25

Figure 3 3: Frameworx from TMForum 35

Figure 3 4: NGOSS Schematic 36

Figure 3 5: eTOM 39

Figure 3 6: SID Business Entity Framework 41

Figure 3 7: NGOSS lifecycle management 44

Figure 4 1: Logical Layers of TMN 53

Figure

4 2: NGOSS and OSS/J Synchronization 60

Figure 4 3: TMF/Prosspero 61

Figure 6 1: Consolidated OSS/BSS Revenues (In Million USD) 123

Figure 6 2: Consolidated Revenue Functional Split
-
Up (In Million USD) 124

Figure 6 3: OSS Revenue Split
-
Up (In Million USD)

125

Figure 6 4: BSS Revenue Split
-
Up (In Million USD) 126

Figure 6 5: Consolidated Revenue Geographical Split
-
Up (In Million USD) 127

Figure 6 6: Consolidated Revenue Geographical Summary (%) 127

Figure 6 7 Consolidated Revenue Component
-
wise Split
-
Up (In

Million USD) 129

Figure 6 8: NPE Geographical Split
-
Up (In Million USD) 130

Figure 6 9: NPE Geographical Summary (%) 131

Figure 6 10: NPE Component
-
wise Split
-
up (In Million USD) 132

Figure 6 11: FM Geographical Split
-
Up (In Million USD) 133

Figure 6 12:
FM Geographical Summary (%) 134

Figure 6 13: FM Component
-
wise Split
-
up (In Million USD) 135

Figure 6 14: PM Geographical Split
-
Up (In Million USD) 136

Figure 6 15: PM Geographical Summary (%) 137

Figure 6 16: PM Component
-
wise Split
-
up (In Million USD) 13
8

Figure 6 17: PSA Geographical Split
-
Up (In Million USD) 139

Figure 6 18: PSA Geographical Summary (%) 140

Figure 6 19: PSA Component
-
wise Split
-
up (In Million USD) 141

Figure 6 20: IM Geographical Split
-
Up (In Million USD) 142

Figure 6 21: IM Geographica
l Summar
y (%) 143

Figure 6 22: IM Component
-
wise Split
-
up (In Million USD) 144

Figure 6 23: B&CC Geographical Split
-
Up (In Million USD) 145

Figure 6 24: B&CC Geographical Summary (%) 146

Figure 6 25: B&CC Component
-
wise Split
-
up (In Million USD) 147

Figure 6 26: M
D Geographical Split
-
Up (In Million USD) 148

Figure 6 27: MD Geographical Summary (%) 149

Figure 6 28: : MD Component
-
wise Split
-
up (In Million USD) 150

Figure 6 29: RA Geographical Split
-
Up (In Million USD) 151

Figure 6 30: RA Geographical Summary (%) 152

Figure 6 31: RA Component
-
wise Split
-
up (In Million USD) 153

Figure 6 32: Operator Billing Revenue Losses (In Million USD) 154

Figure 6 33: OSS/BSS Vendor Ranking Based On Net Profit Margins (%) 154