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Disclaimer: Configuration Notes are designed to be a general gui
de reflecting AVAYA Inc.’s experience configuring its systems.
These notes cannot anticipate every configuration possibility given the inherent variations in all hardware and software
products. Please understand that you may experience a problem not detai
led in a Configuration Note. If so, please notify the
the TAC/TSO at (408)

922
-
1822 and if appropriate we will include it in our next revision. AVAYA Inc. accepts no responsibility
for errors or omissions contained herein.



Configuration Note 9114
-

Revision B 3/02

AVAYA Definity ECS/
Prologix/GuestWorks C
-
LAN

c
onnectivity (Release 4.4)


1.0 METHOD OF INTEG
RATION

Connectivity to the INTUITY


using LANLink Software allows a
telephone caller to integrate with a Host computer for information. LAN
connectivity provides the ability to transfer messages via

a local area
network. The INTUITY acts as the client and the DEFINITY as the server
and the TCP session will be initiated by the INTUITY. There are three
connectivity methods supported. It can be through a Direct connection, a
Hub or Router connection, o
r through the customer’s LAN.

2.0 AVAYA OVERLAN O
RDERING INFORMATION



LANSet SWIN package shall replace the existing X.25 DCIU for
INTUITY to DEFINITY connectivity



INTUITY Software Release 4.4 or higher



C
-
LAN Unix LANset Packag
e

3.0 PBX HARDWARE RE
QUIREMENTS



C
-
LAN circuit pack (TN 799), 17 ports per card (port 17 is reserved
for use with Ethernet)

I N T U I T Y

A U D I X M e s s a g e


S e r v e r

LANLink allows the DEFINITY
ECS and the INTUITY


system

to communicate over a
private
, dedicated LAN or a
customers LAN.

Avaya LANLink Requirements

PBX hardware requirements

Avaya Prologix & CLAN

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2

3.1 PBX SOFTWARE RE
QUIREMENTS



Minimum Software:






Host switch must have 7.1 or higher




Remote switches can be DCS or DCS+ to older switches

allowed
with TCP/IP to Release 7.1

3.2 LAN CONNECTIVIT
Y



Ethernet LAN connectivity
-

TCP/IP



3 Methods Supported:



-

Direct using Crossover Cable



-

Direct using a dedicated 10baseT hub



-

Through a Router

on a customer LAN


3.3 CUSTOMER
-
PROVIDED EQUIPMENT



Wiring necessary to support the physical LAN (CAT 3 minimum)



Ethernet Hub (Location of 10baseT
-

Optional)

3.4 DOCUMENTATION N
EEDED



INTUITY Administration Manual



Administration for Network Connectivity

(555
-
233
-
501)



Service Manual



LAN Integration with DEFINITY ECS (585
-
313
-
602)

4.0 SUPPORTED FEATU
RES



Calling Party ID



Called Party ID



Internal vs. External



Direct vs. Redirected Call



Busy/Ring
-
no
-
answer



Message Waiting

5.0 OVERLAN QUALIFI
CATION


Refer to

“Chapter 1, Switch Integration Requirements” worksheets to
ensure the customer has met all requirements, and that the demarcation for
the LAN is clearly understood.



Avaya Prologix & CLAN

Confidential


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3



Does the customers environment meet the following requirements?

Complete the plannin
g worksheets in “Chapter 2, “Switch Integration

Planning” before the installation. Completing the Planning

Worksheets ensure that the installer has all the needed information.




How is the connection being made from the Avaya INTUITY system

to the
DEFINITY switch?


A.)
Private LAN, no connectivity to customer LAN (uses

Private LAN addresses)



Preferred option, most robust and reliable, no dependency on



customer’s network



Crossover Cable used for ease of connections



Hub can be used instead
of crossover cable extended distances:


up to four cables can be used



B.)

Customer LAN

Preferred option when Avaya INTUITY system Message
Manager is needed

Uses switch or router to provide a private collision domain

Minimal dependency on customers network

C
ustomer must provide equipment and administer network for private
segment

Customer LAN administer must be present during setup



C.)

Direct Connection



Least preferred option



Complete dependency on performance and reliability of



customer’s LAN



Allo
ws remote location of endpoints when customer LAN



connectivity in convenient


Customer LAN administrator must be present during setup

If option B or C is chosen, the following information is needed from the
customer:


Customer network physical connectiv
ity questions:

1.

Location of 10BaseT network access point (hub, router, and so
on)

2.

Distance between C
-
LAN and network access point (328 ft. 100
m maximum)

Avaya Prologix & CLAN

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4

3.

Wiring access point, existing or new, Category 3 minimum
required


Customer network administration ques
tions:

1.

IP address of C
-
LAN’s, adjuncts, and gateways

2.

Node names of C
-
LAN adjuncts and gateways

3.

Subnet masks for all LAN segments containing C
-
LANs or
adjuncts

4.

Gateway IP address for all LAN segments containing C
-
LANs,
adjuncts or routers

5.

Are all endpoints
(C
-
LANs and adjuncts) on the same local
LANsegment?


Network administration information needs to be mapped into specific

administration fields.



Sanity check of information obtained from customer:


If C
-
LAN and adjuncts are on the same LAN segment:


-

G
ateway IP address and subnet mask information is valid


-

All IP addresses contain the same subnet address


If C
-
LAN and adjuncts are on a different LAN segments, gateway IP

addresses are different

Without the above information, the Avaya technician will
be unable to
complete the installation. Installations that require the technicians to
return because information was not available incur additional charges.



What is the location of the 10baseT network access point?



What is the distance between C
-
L
AN and the network access point?



Will the customer need LAN connectivity and support?



NOTE:

the LAN cable, the connector at the end of the cable for

connection to the Avaya INTUITY system, and LAN administration

not performed on the Avaya INTUITY
system are the responsibility

of the customer, unless specified by contract.



Working with the customer, determine the following:


-

Number of ports, drives and mailboxes required for the INTUITY.

-

Obtain IP address of C
-
LANs, adjuncts, and gateways



-

Node names








-

Are all endpoints on the same local LAN



Does the system require an upgrade?

Avaya Prologix & CLAN

Confidential


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5

6.0 SWITCH CONFIGURA
TION FOR LAN INTEGRA
TION

Refer to the INTUITY Messaging Solutions Docume
nt for worksheets and
detailed information.




The following steps are required on the DEFINITY Switch to prepare

for the C
-
LAN Integration. This is done on the “Host” switch:


• Define the Local Node number in the Dial Plan


• Define the Avaya INTUITY s
ystem voice ports as stations,

including Class of Restriction (COR) and Class of Service (COS)


• If the switch is a csi model, assign the bus bridge


• Assign Node names for the Avaya INTUITY system and switch


• Define a hunt group, and add the Avaya IN
TUITY system voice




ports to that hunt group (Configure local and remote hunt groups as


required)


• Add an Ethernet data module


• Administer a processor channel for the link from the switch to the




Avaya INTUITY system


• Enable the
Link on the Ethernet data module


• Set up a coverage path for access to the voice port hunt group for



message retrieval


• Apply the coverage path to stations, and if the switch is a r model,


specify the node name of the Avaya INTUITY system for
each




station that has a voice mailbox on the Avaya INTUITY system.



The following steps are required on the Avaya INTUITY



system:


• Administer the UNIX name and IP address for the Avaya INTUITY


system


• Administer the switch interface link

to the host switch. This




includes the Extension Length, Host Switch Number, AUDIX




Number, Switch Number, Switch IP Address and the TCP/IP Port








Configure the Link that will
connect to the INTUITY system

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6





Switch Interface Administration

Switch Link Type:

LAN

Switch :

Definity


Extens
ion Length:

4

Country:

UNITED
STATES


Host Switch Number:

1


Audix Number:

1







Switch

Number


IP Address/Host
Name


TCP
Port


Switch

Number


IP Address/Host
Name


TCP
Port



1


192.168.2.2


5002




































HELP


CHOI
CES


SAVE


PREV
-
FRM


NEXT
-
FRM


CANCEL




CHG
-
KEYS




Additional tasks are required on the Switch if the system will use Digital
Networking and/or DCS networking.

6.1 CONFIGURE C
-
LAN ON THE INTUITY A
UDIX

If the customer is not using the Direct connection,

the first step in
administering the INTUITY system for C
-
LAN integration is to place the
INTUITY onto the customers LAN.


Define the C
-
LAN Administration by defining the following:


Check the Country and Switch settings:




Switch Interface Administration







Define the Switch Selection as follows:





UNITED STATES








DEFINITY OVERLAN




Administer the Switch Link


Starting with the Switch Interface Administration:





Select Call data Interface Administration






Select Switch Link Administration


Define the Switch Link Administration as follows:

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7


The switch Link Administration will provide three administration

parameters:




Switch Number









IP Address/Host Name








TCP port on the server




INTUITY 4.4

IN
TUITY 5.0+

Intuity Main Menu:
-
>


AUDIX Administration>


Networking
Administration>


TCP/IP Administration:


Intuity Main Menu:
-
>


TCP/IP Administration
-
>



Network
Addressing:





TCP/IP ADMINISTRATION


**


UNIX Mach
ine Name

**


IP Address:

192.168.2.3


Supnet Mask:

255.255.255.0


Default Gateway IP Address:








The maximum number of switches supported will be 20, however

with R4.4 the switch values can be 1
-
20 and with R5 Release the
switch can have values b
etween 1 to 64.


For switches on the IP network, IP address or host name and TCP port

number will be specified along with the switch number.


NOTE: Notice that 5002 is the TCP port for the INTUITY system

use on a DEFINITY. 5002 should always be assigne
d to the host

switch.

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8


For remote switches which are not on the IP Network, the host switch

provides translation and forwarding facilities on a separate TCP port.

This port number and host switch IP address or host name is specified

along with the rem
ote switch number. (See example above)




Define the TCP/IP Networking Administration as follows:




Avaya.com










IP Address : XXX.X.X.XX




Define the Ethernet LAN Circuit Card as follows:




Configure the System and attach
the LAN cable




Test eg











Avaya Prologix & CLAN

Confidential


The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1

9

6.2
CONNECTIVITY TO REMOTE SWITCHES

The following illustration shows a typical configuration when connecting to
remote switches.












7.0 TESTING THE INS
TALLATION

Refer to the Guest works Tech Handbook for further det
ails on testing the
installation



To ensure the ports are physically connected correctly to the

INTUITY, check the following:

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10


• Link Diagnostics


• Session Layer Diagnostics


• TCP/IP Diagnostics


• Packet Statistics


• Send and Receive Test Packets



To ensure the ports are physically connected correctly to the

Switch, check the following:


• Test the TCP/IP Link
-

Ping node
-
name and Ping IP address


• Test the Status Processor
-
Channels


• Test the Link Diagnostics


NOTE:

If you encounter problems w
hile performing these tasks,

review the “switch log” before escalating problems to your local

Technical Support Center.

8.0 CONSIDERATIONS

8.1

C
-
LAN will not support synchronous PPP, and asynchronous
PPP.
Only 10baseTwill be supported.

8.2

DCS is Avaya’s networking package.

In a DCS environment,
subscribers on the remote nodes may not have the same integration
feature functionality as those on the hub node.

8.3

AUDIX Networking is not supported through modems.

Networking is supported using TC
P/IP only.

8.4


Digital Networking is not supported.



©2001 AVAYA Inc. All rights reserved. All trademarks identified by the ®, SM and TM are registered trademarks,
servicemarks or trademarks respectively. All other trademarks are properties of their respecti
ve owners. The above
information is based on knowledge available at the time of publication and is subject to change without notice. Printed
in U.S.A.



AVAYA

Inc.

1001 Murphy Ranch Road

Milpitas, CA 95035
-
7912

(408) 321
-
2000

http://www.avaya.com


PN 001
-
7
-
9114

Important notes