VMware View 4 Built for Desktops

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VMware View 4

Built for Desktops

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

AGENDA


The Desktop Revolution is Here


What is Driving the Virtual Desktop?


VMware View 4 Built for Desktops


VMware View 4 Deployment


VMware View 4 Next Steps


Q&A


The Desktop Revolution is Here

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Information and data is our most
important asset.
We spend too
much time recovering
lost data

from stolen laptops.

What keeps

you up at night?

How do I maintain or improve
desktop management when
I’m required to do
more with less?

It is difficult to respond
quickly
when employees are mobile and
scattered across the world.

Windows 7 is
here,

I need to
prepare for it!

I spend a lot of
time on desktop
support calls.
But I
really need to focus on
strategic IT initiatives that
really add value.

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

OPEX

CAPEX

Increasing IT costs

For every $1 spent on hardware,

companies spend $3 to manage…

$1

$3

$3

The costs of managing PCs is staggering

Source: IDC Study 2009

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Desktop virtualization is the answer now

“…Conditions are ripe
for virtual PCs…”


Wall Street Journal


Lower TCO by 50%


Ease Windows 7 migration


Technology is ready


User adoption on the rise


Broad partner ecosystem support

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Workstation

VMware

1st


Most proven, mature
technology


Over 1 million seats sold,
7000+ customers


Over 1700 channel
partners selling View


Broadest technology
ecosystem

VMware is the leader in desktop virtualization

ESX

VMware

1st

VDI

VMware

1st

PColP

VMware

1st

1999

2000

2001

2004

2006

2008

2009

What is
Driving the Virtual Desktop

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

IT

Increasing IT costs

Security and compliance risks

User

Anytime, anywhere access

Device, OS and apps diversity

The desktop dilemma: User Freedom
vs

IT control

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Device
-
centric computing is the problem


Components (Apps, OS, profile and data) bound to device

Data

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Virtualization unlocks components


Freedom for users, efficiency and control for IT


Data

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.



OS



Apps



Persona



OS



Apps



Persona



OS



Apps



Persona



OS

Profile

Data



Persona



Apps

Data



OS



Apps



Persona

Deliver desktops as a managed service

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Benefits of delivering desktops as a managed service



IT Control


Desktops and data are
secure in datacenter


Manage from a central
location


Reduced Costs

End
-
User Freedom


Desktops tied to end user
identity not devices


Applications and data
available 24/7


Rich desktop experience



OS



Apps



Persona

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Display, Multimedia,

Peripherals, Offline

Provision, Deploy, Broker, Secure

Platform, Image, Apps, Persona

Server, Client, Mobile

Requirements to deliver desktops as a managed service

Platform

Management

User Experience

VMware View 4

Built for Desktops

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Deliver Superior User Experience



Simplify Desktop Management



Standardize on Leading Platform



VMware View 4.0

VMware View 4 is built for desktops





Platform

vSphere

for Desktops

Management

View Manager

View Composer

ThinApp

User Experience

PCoIP

Protocol

View Multimedia

View Display

View Direct

View Print

Offline

Reduces IT costs

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Where do the cost savings come from?

Lower cost Storage and Hardware

Average 50% fewer help desk calls

55% reduced desktop management time

OPEX Savings

68% reduced end
-
user downtime

Increased Productivity

VMware View 4 Reduces
Desktop TCO by up to
50%

CAPEX Savings

Concurrent user pricing

Ability to provision users in minutes

Patch or update from a single image

Delayed Hardware Refresh

Automated desktop and data backup

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

VMware View 4


Built to deliver desktops as a
managed service

Platform

VMware vSphere for
desktops

User Experience

PCoIP

Print

Multi
-
monitor display

Multimedia

USB redirection

Management

VMware View Manager

Vmware View Composer

VMware ThinApp

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Features


Availability


Scalability


Performance

VMware View 4.0

User Experience

PCoIP

Protocol

View Multimedia

View Display

View Direct

View Print

Offline

Management

View Manager

View Composer

vCenter

ThinApp

Management

User Experience

VMware View 4 platform features





Platform

vSphere

for Desktops

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Seamless Integration with vSphere


Mature and proven platform


Tuned and optimized specifically for
hosting virtual desktops


Most widely deployed virtualization
platform


Over 140,000 customers worldwide

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.


Reduce downtime for
desktops


High

Availability (HA)


VMotion


Storage VMotion


Fault Tolerance


Protect critical data and
information


Automated backup and
data sync

Providing higher levels of desktop availability

Availability

Increase Desktop Availability

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Enterprise Class Scalability


Manage more than 1,000
hosts and up to 10,000
VMs per
v
Center

instance


Save and replicate server
profile configurations for
faster virtual desktop
deployments






vCenter

Scalability

Enterprise class scalability with vCenter

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Optimize for desktop delivery


High VM density for desktop workloads


Automatically balance desktops across
servers for optimal performance


Tuned for large concurrent VM boots


Optimized for VM suspends and resumes
to ensure desktop responsiveness


Reduce VM memory requirements for
better consolidation and reduced costs

Performance

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Management

View Manager

View Composer

vCenter

ThinApp

Benefits


Scales for enterprise wide deployments


High desktop availability


High VM density

VMware View 4.0

User Experience

PCoIP

Protocol

View Multimedia

View Display

View Direct

View Print

Offline

User Experience

The VMware View 4 platform benefits





Platform

vSphere

for Desktops

Management

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Features


Provision, deploy and manage
desktops centrally


Single image management


Application virtualization

VMware View 4.0

Platform

vSphere

for Desktops

Management

View Manager

View Composer

ThinApp

User Experience

PCoIP

Protocol

View Multimedia

View Display

View Direct

View Print

Offline

User Experience

VMware View 4 management features





Platform

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Install License

Create SQL DB

Define CS
Admin

Install View
Composer

Install
Connection
Server

Install…

Configure…

Create…

Run…

Install…

Install…

Install…

Run…

Install…

Build…

Run…

Configure…

Build…

Install…

Install…

VMware View 4.0

Other Vendors

Deploy Desktops

VMware View is easier to deploy and manage than competitive offerings


The
Tolly

Group

15+ steps to implement

Desktop deployment
-

simple and fast

5 steps to implement

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Single administrative interface

View Manager


simple web based interface to create

desktops, entitle users, set policies and more

Manage Desktops

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Template


Automate provisioning

from a template


On
-
demand provisioning


Multiple types of desktops


Persistent, Non
-
persistent, Individual


Apply group policies

Provision desktops in minutes

View Manager

vCenter

iQor

can deliver a
workstation to any client, in
any seat, at any office in the
world in just 8 minutes

Provision
Desktops

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.


Scalable for large enterprise
deployments


Data stored centrally


SSL encrypted connections


Security Server


Integration with SecurID for
two
-
factor authentication


Single Sign
On
Support


Smart Card


Proximity Card


Biometric authentication

Secure and Scalable support for

desktops and users

Manage Desktops

View Manager

Security Server

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Secure brokering and management

extended to other platforms


Broker secure connections to
other platforms


Terminal servers


Blade PCs


Physical PCs


Balance loads of multiple
terminal servers


Monitor and audit within View
Manager



Manage Desktops

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Operating System

User Data

Application

Operating System

User Data

Application

Single Image

Management

Separation of user data and base image

User Data Disk


Persistent disk to store user data and
settings


Consistent user experience while
maintain tight control and compliance


Base Image


Highly managed OS disk


Reduce

provisioning time


Simplified

updates

and patches

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.


View Composer

Traditional VDI

VMware View helps reduce
storage costs by 70%

Single Image

Management

Optimize storage with View Composer

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Image Updates


M
anage
thousands
of desktops


Streamline
d
esktop
m
anagement

with
View Composer


Quick
p
rovisioning


Simplif
y
updat
e
, patch
,

and upgrad
e
activities
while retaining user settings


Guarantee updates
are
applied to every
desktop



Simplify desktop image management

Single Image
Management

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

ThinApp for application virtualization

Features


Decouple applications
and

data from OS


A
gent
-
less architecture


W
ide platform and application support


Plug into existing
a
pplication

m
anagement tools

Benefits


Minimize
the number of
desktop images
managed


Streamline application patch updates


Enable the use of
multiple versions of
applications

Operating System

Application

Operating System

VOS

Application

Application

sandbox

VOS

Application

sandbox

App
Files

App
Files

Application
Virtualization

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

View Composer with ThinApp


Redirect

all application “writes” to the
user
data disk, b
y default


Reduce the number of master images
and size of base disk


Provide simplified entitlement,
deployment, and management of
applications


Seamlessly update users


Reduce storage costs

View Composer +ThinApp

“Application updates are
kind of a non
-
event now…”
Norton Healthcare

Application
Virtualization

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Benefits


Quick and easy deployment


Simple, secure, and scalable


50% TCO reduction

VMware View 4.0

Platform

vSphere

for Desktops

Management

View Manager

View Composer

ThinApp

User Experience

PCoIP

Protocol

View Multimedia

View Display

View Direct

View Print

Offline

User Experience

VMware View 4 management benefits





Platform

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Features


Flexible Desktop Access


Display Protocol


Seamless Desktop Experience

VMware View 4.0

Platform

vSphere

for Desktops

Platform

vSphere

for Desktops

Platform

User Experience

PCoIP Protocol

View Multimedia

View Display

View Direct

View Print

Offline

Management

View Manager

View Composer

vCenter

ThinApp

Management

VMware View 4 user experience features





Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Traditional PC/Laptop

Browser Access

Thin Client Support

Windows or

repurposed PCs

Broad industry support


Flexible Desktop
Access

Flexible access to desktops from
multiple devices

Browser access on
Windows, Linux and Mac

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.


Built for desktops


Designed for the LAN and
WAN


Uses end
-
to
-
end software
implementation


Superior desktop experience
from task worker to power
user


Flexibility to address the
widest variety of use cases

Display Protocol

Provide a superior experience from
LAN to WAN using PCoIP

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Provide a seamless desktop experience

Rich media

and graphics

Multimedia

redirection

Progressive build
of graphics

USB

redirection

Productivity

applications

Seamless Desktop
Experience

True

multi
-
monitor

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Enable offline access and mobility

Offline is currently experimental


C
heck
-
out hosted VM to local
physical computer


E
xtend

security and encryption
policies



H
eartbeat
” back to the
datacenter;

administrators can
deactivate if necessary


Check in the
delta only

Flexible Desktop
Access

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Task

Workers

Knowledge

Workers

Power

Users

Mobile

Users


Static desktop


Repetitive tasks


Few apps



Personalized
desktop


Rich user
experience


Multiple apps


Device flexibility


24x7 access


Custom apps


Install
requirements


Best user
experience

across all apps


Device flexibility


Disconnected


Multiple apps


Best user
experience across
all apps


Remote office

Flexible Desktop
Access

Deliver superior user experience across
the enterprise

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Benefits


Task worker to power user support


Seamless user experience


LAN, WAN and offline access

VMware View 4.0

Platform

vSphere

for Desktops

Platform

vSphere

for Desktops

Platform

User Experience

PCoIP

Protocol

View Multimedia

View Display

View Direct

View Print

Offline

Management

View Manager

View Composer

vCenter

ThinApp

Management



VMware View 4 user experience benefits

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Deliver Superior User Experience



Simplify Desktop Management



Standardize on Leading Platform



VMware View 4.0

VMware View 4 is built for desktops





Platform

vSphere

for Desktops

Management

View Manager

View Composer

ThinApp

User Experience

PCoIP

Protocol

View Multimedia

View Display

View Direct

View Print

Offline

Seamless

PC Experience

Task Worker

to Power User

LAN, WAN,

and Offline

Quick and Easy

Deployment

Simple, Secure,

Scalable

50% TCO

Reduction

Mitigate

Risks

High

Availability


High VM

Density

Reduces IT costs

VMware View 4 Deployment

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Customers use VMware View in a variety of ways

Business Continuity
and Disaster
Recovery

Desktops as a
Secure, Managed
Service

Remote or

Branch Offices

Windows 7
Migration


Provide a continuous
availability of desktops


Ensure highly available
desktop


Provide a cost
-
effective, simpler, and
more reliable disaster
recovery solution


Eliminate the need for
moves, adds, or
changes


Allow third parties to
access corporate
applications in secure,
controlled way


Expedite integration of
companies in mergers
and acquisition
scenarios



Provide offshore
developers control
while keeping IP in the
data center


Remove the need of IT
resources at branch


Manage remotely


desktops centralized at
branch or in corporate
datacenter


Reduce high costs, and
application compatibility
with OS migrations


Extend life of existing
desktop hardware to
access virtual Windows
PC desktops


Reduce application
conflicts and costly
application porting

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Windows 7 Migration: Ready, Set, Go …..


Virtualize Windows XP or Vista
applications using ThinApp


Start Windows 7 Pilot


Use VMware View to deploy Windows 7
as virtual desktop with full application
compatibility


Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

University of Toledo


VMware View really extends
the
boundaries of
the university
out to our students wherever
they
are

students can
access
their H drives, applications, and
network resources even if
they’re off
campus.”




Joshua
Spencer,

Desktop
Development,

University
of Toledo


Challenges

Solution

Results


Limited IT resources


Difficult to secure information on local hard drives


Time consuming application upgrades


Limited availability

for
student lab time


No remote access to applications or University resources


Over 2000 computers have access to over 30 virtual apps through
ThinApp


500 virtual desktops


Student labs now available 24 x 7 x 365 from any network connection


Upgrades with Thin App take five minutes

from single point


Able to provision virtual desktop in under two minutes


VMware View with View Composer and
ThinApp


ThinApp

on shared network drive


Thin clients on campus


Both LAN and WAN access

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Norton Healthcare

Challenges

Solution

Results


Current architecture was Citrix
XenApp

with thin clients and wireless carts


Poor performance and some apps were not available in this model


Providers wanted a similar experience to a normal PC


High number of support calls


950 virtual desktops in production


92% reduction in help desk calls


Easy to use "follow me" desktop with no application compatibility issues


Upgrades accomplished in a fraction of the time


High level of end user satisfaction


Familiar desktop experience


Ability to customize


VMware View with View Composer


Re
-
use Thin Clients on wireless carts onsite


Both LAN and WAN access

“Our physicians could go to
a thin client, login, access a
patient list and then walk
down the hall to another
thin client, and their patient
list would be right where
they left it. The staff
recognized the benefit of
that capability immediately.”




Brian Cox

Director of Customer
Service, Norton Healthcare

VMware View 4 Next Steps

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

More
information
on VMware
View:

http://www.vmware.com/products/view/


Download and
evaluate VMware View:

www.vmware.com/download/view/


Use the VMware View TCO calculator:

http://
www.vmware.com/products/vi/calculator.html

Learn more about VMware View 4

Take advantage

of VMware View
service offerings
to accelerate your
deployments

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Overview of VMware View 4 pricing and packaging

View
Enterprise

View
Premier

vSphere

4
(desktop)

vCenter

4 (desktop)

View Manager 4

View Composer

Offline

Desktop
1

ThinApp 4

Pricing

per
seat(
concurrent

connection
)

$150

$250



















1

Experimental in View 4


Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

Comparison of VMware View 4 competitive feature



VMware
View 4

Citrix
XenDesktop

Microsoft
RDS

Enterprise
class

virtualization platform

-

-

Streamlined
installation



Simplified
management



Flexible
desktop provisioning



-

Validated
reference architectures

-

High
-
impact user experience

-















Questions and Answers

Thank You!