ASX VPN Access Service Overview

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ASX VPN Access
-
Service Overview

Version 1.3


April 2012











ASX VPN Access



Service

Overview

Version 1.
3

Date:
2
6

April 2012





























ASX VPN Access
-
Service Overview

Version 1.3


April 2012






Page
2


ASX VPN Access

-

Service Overview



Table of Contents:

1.

Introduction

................................
................................
.............

3

2.

Current ASX VPN Provi ders

................................
................

5

3.

ASX access into the
VPN’s
................................
....................

6

4.

Support
................................
................................
.......................

7

5.


Security

................................
................................
.....................

9

Appendix 1


VPN services Bandwidth requirements:

...........................
10

Appendix 2


Network overview

................................
................................
....
11

Appendix 3
-

Server Configuration Details

................................
................

12

Appendix 4


VPN Setup Information Sheet
:

................................
...........

12

Appendix 5


iVPN Setup:
................................
................................
...............
14

Appendix 6


Voiceline Setup:

................................
................................
......
16

Form 1


Voiceline over Internet Connection

................................
...........

17































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1.

Introduction


ASX has enabled access to
the
ASX Trade

test systems, CHESS and
a variety of
Market
Information

products via third party Virtual Private Network (VPN) providers and
,
under limited circumstances,
Internet

based VPN’s

(iVPN)
.


All applications made available reside within an ASX managed network infrastructure,
ASXs’ E2 network, that provides local an
d cross site redundancy as well as enhanced
application delivery to the subscriber via network application switching technologies.
This ASX network acts as a secure portal for the various VPN carriers that allow its
customers a varying choice of connectivi
ty methods for access to ASX content.


Within this delivery model, the ASX participates as a content provider. The
VPN carrier
networks themselves are delivered and managed by third parties who are responsible
for installation, availability and the rectif
ication of any issues within the VPN
s
.
See
diagram in Appendix 2 for overview.


Parties who connect for the purpose of gaining access to ASX services contract directly
with the network provider for the delivery component of the service. A separate
agreemen
t for the right to receive
and use
the data is entered into directly with the
ASX.


The following ASX
systems and
content is currently available over the VPN’s:


o

CHESS

o

Market Information Products
,
including ComNews
,
MarketSource
, ReferencePoint
,
Signal B and the
ASX24
ITC datafeed
,

o

ASX Voiceline

o

External Technical Test Environments including:

o

ASX Trade
Participant Technical Environment(PTE) for functional testing
only

o

DCS Member Test Environment (MTE)

o

C
HESS

Test Environment

o

ASX Trade 24

Test En
vironments


The size of the VPN connection is dependent on the content the customer is
subscribing

to
. The ASX has set minimum bandwidth requirements for the various
services
.
This is shown in

Appendix 1.


The supported VPN providers may also have
additional non
-
ASX content
available on their networks. This may allow subscribers to get multiple contents
over one network connection providing economies of scale. If a customer
subscribes to additional non
-
ASX content, the size of their connection will
need
to be scaled appropriately. It is important at all times to ensure that adequate
bandwidth is allocated to ASX applications.


All potential subscribers to the above VPN options must consider the most appropriate
means of connection into ASX services. The ASX has worked with VPN providers to
ensure that a range of redundant and non
-
redundant connectivity options is available.




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In

addition to the carrier networks mentioned
in section 2 of this document,

ASX also
provides access to an Internet based VPN, iVPN
, for limited purposes as outlined
below
. This can be used for accessing the
ASX Trade

Functional

and
ASX Trade24

Functional t
est
environments
; to subscribe to a limited number of Market Information
products;
and
for
CHESS

connectivity

in limited circumstances
.

DCS test environment
connectivity is also available.



iVPN use for CHESS
Production
connectivity


Use of iVPN for CHESS
c
onnecti
vity is subject to the
follow
ing

conditions:


1.

Primary Internet
access

is
not allowed

for
Payment Providers

or

Registry
participants
.

2.

ASX Account Participants that sponsor HIN’s only may use iVPN.


3.

Primary Internet
access

may be approved for
Clearing and / or
Settlement

Participants that
settle

less than 1% of market value and volume
. Written
applications

for approval must provide details of back
-
up arrangements and the
operational impacts on the Participant in the event
internet services are
unavailable for any reason.
Applications should be addressed to the General
Manager, Clearing and Settlement Operations and emailed to Market Access at
the address below.



There may be situations where permission to use Internet VP
N where
a
Participant with once less than 1% of volume and value has grown such that
they are now above the threshold, or in the event that the Internet becomes
unstable or has an increased threat of instability we may want to withdraw
permission

4.

Participants must upgrade to a VPN access service if directed to do so by ASX in
the event that their activity exceeds the levels specified in condition 2 above.

5.

All customers can establish Internet based
CHESS a
ccess
arrangements

to meet
their BCP requirements
.

6.

There may be situations where

the above requirements cannot be met, these
should be discussed with Market Access.



Further information is included in the CHESS External Interface Specification


section
10


iVPN use for
ASX Trade test environments
connectivity


If a customer wishes to use Internet VPN access for functionality testing for
ASX Trade

or ASX Trade24
, a procedure document can be obtained from
Market Access
.

ASX Net
use for connectivity

to VPN Services


If a customer wishes to use
ASX Net to
access
services delivered over VPN carriers
details
can be obtained from
Market Access
.




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5

For
further information regarding VPN access to ASX services please
contact:


o
Market Access

1800 663 053

MarketAccess@asx.com.au


2.

Current ASX VPN Providers


ASX currently supports access via the following VPN providers. Diagrams showing
client connection options are shown in
appendix 2.



Optus

Product Name: eFinity

(Not provisioning new services)


Connection Options:




Frame relay with single router



Frame r
elay, single router with ISDN back up



Dual frame relay, dual router.


Primary Sales Contact



Marko Nakomcic Direct +612 8082 4135 ,Mobile +614020299 52


Radianz

Product Name: RadianzNet


Connection Options:



Dual lines (Leased line


DDS), Dual POPs, Dua
l



Dual lines (Leased line


DDS), Single POP, Dual



Single line (Leased line


DDS), Single router


Primary Sales Contact
-

Adam Bradley
; ph: +61 2 9269 10
62

and +61 4
04 482 523
.


Telstra

Product Name: IP Evo Network (formally ASX COIN)


Connection Options:



Frame relay with single router



Frame relay, single router with ISDN back up



Dual frame relay, dual router



Frame Relay and ISDN backup, dual router



Telstra IP Evo ADSL/BDSL, single router


Primary Sales Contact


David Wilson; ph:
+61 2 8576 3749 Mob+61 429 600 232
.



IPC


Primary Sales Contact


Bryan Keough; ph: +61.2.9240.5500 and +61 411 10 6171



Internet
b
ased VPN’s

Product Name: iVPN




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Subject to the
conditions

detailed in Section 1,
ASX offers a VPN solution based on
secure Internet connectivity. This service is accessible via an ISP connection of the
subscriber’s choice. It requires the use of a
Cisco 3000 VPN client running on a host
computer. Current platforms tested are certain Wi
ndows versions, Solaris, Red Hat
Linux and Macintosh.


All VPN connections are secured via triple DES encryption. Service levels are
dependant on the contracted ISP access method; the ASX employs redundant VPN
Concentrators and ISP links to ensure high ava
ilability within its delivery environment.


Connection Options:


Customers c
hoose

how to connect to the public internet. These may include:



Dialup Internet



ADSL Internet



Cable Modem Internet



Ethernet Internet Service



Corporate Internet connection


For
further information regarding iVPN access to ASX services please contact
:


o
Market Access

1800 663 053

MarketAccess@asx.com.au




3.

ASX access into the VPN’s


Redundant connection into the ASX primary and backup data centres is catered for
within each VPN access method.


In the event of VPN link loss to the ASX production site, all production traffic will be
redirected via alternate connections back to ASX pro
duction hosts. This mechanism is
consistent across all available VPN access methods; the end subscriber is not required
to perform any reconfiguration action in terms of target hosts etc within this failure
scenario.


In the event of the loss of ASX produc
tion hosts,
and in most cases the failover to
alternate hosts is handled automatically via smart network application switching
within the ASX network infrastructure and the customer does not have to connect to
another IP address. There are very few systems

that may require some manual process,
these typically include the various application test systems and most of these do not
have
a
backup system regardless.

(
customer target IP

addresses are listed in appendix
3). The requirement to do this will be commun
icated at the time by the relevant ASX
business unit
s where appropriate
. Once connectivity has been
automatically
established, Signals users may enter their original username/password details and re
-
request data from the last sequence number.
CHESS
subscri
bers may establish a
CHESS
session in the usual manner.


In the event of loss of the primary data
-
centre, ASX technical staff will be required to
perform
certain
reconfiguration activity within its processing environment
, again


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where appropriate
.
However
on all production systems the customer w
i
ll connect to
the same IP address as previous and re
-
enter login credentials.


Notification as to the availability of services following reconfiguration activity will be
managed via the respective ASX business units
.


4.

Support


Setup Support

All installation and
configuration

requests for Carrier Based VPN, iVPN, and Internet
connections are managed through Market Access (8am to 6pm Sydney time):




Market Access

1800 663 053

MarketAccess@asx.com.au


Individual Subscriber issues

If a customer is having a problem with their ASX “content” over the VPN, the following
process should be used:




Contact the relevant ASX Help Desk; this will

determine if the problem is
application or network related:




Market Access
(
ASX Trade

T
est,

Market Information
,
ASX Trade 24
Test, ITC, etc
)

1800 663 053

MarketAccess@asx.com.au




Clearing &

Settlement Operations

1800 814 051

CHESSHelp@asx.com.au


If the problem is content or application related, the ASX will work with the customer
to resolve the issue.


If the problem is network related,
while
the

ASX will help facilitate the resolution of
the issue
,
subscriber
-
end network issues
need to be resolved between
the customer
and VPN provider.




If a customer receives content from multiple providers over their VPN connection
and is having issues with
all

of their content, the customer should take this up
directly with their VPN provider as it
is
highly probable that the issue is network
related.


Support arrangements, contact numbers etc. should be obtained directly from the
customer’s VPN providers.


Broader VPN issues

The ASX has a regular review process with each VPN provider. The purpose of this
meeting is to examine issues and discuss performance within each VPN environment.




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The ASX will be informed of and will react to issues that affect the
delivery of its
services to its subscriber base
-

this will be addressed within the monthly review process
and on an ad
-
hoc basis as required or as dictated by the severity of an event or outage.




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5.


Security


The ASX treats VPN

s as un
-
trusted environmen
ts and use firewalls
,
Network Address
Translation (NAT)
, network application switching techniques such as server load
balancing, and network switch policies as well as routing control policies

to protect
against
u
nauthorized

connections.


The basic rules
employed are:




Only known Client source addresses (NATed addresses) can connect
-

all others are
dropped.



Only known/valid ASX destination addresses are accepted.



Tightly defined destination TCP
/UDP

ports only allowed, all other ports are
blocked.


Additional security is provided by the applications:




Client Usernames are tied to their source address.



TCP ports are bound to the application.


IPSec

is currently available across the public network (www) and also the ANNI
network as part of its network architecture. IPSec is chosen as the framework of open
standards for defining the rules for secure communications and due to the nature of
the delivery

mediums used in these two differing networks it is important that IPSec
and associated set of rules defined by ASX be used between customer and ASX
applications.


For internet VPN connections, security is provided by triple DES encryption coupled
with app
lication(s) security as mentioned above. VPN client software is also certificate
-
based (ASX managed).


The ASX strongly recommends that all Clients also treat any VPN as an untrusted
environment and to protect themselves appropriately.







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Appendix 1



VP
N services Bandwidth requirements:



Service Name

Bandwidth
requirement
(Kbps)

Prod
/ Test

Shared /
Dedicated

Comment

Signal B

64Kbps

Prod

Shared

Can be shared with any other service of the
same or greater bandwidth

MarketSource

(Equities only
or Derivatives only)

1024
Kbps

Prod

Dedicated

Bandwidth must be added to current
configuration

MarketSource

(Equities and
Derivatives)

2048
Kbps

Prod

Dedicated

Bandwidth must be added to current
configuration

ReferencePoint (old Signal E)

64Kbps

Prod

Shared

Can be shared with any other service of the
same or greater bandwidth

ComNews

256
Kbps

Prod

Dedicated

Bandwidth must be added to current
configuration

CHESS

64Kbps

Prod

Shared

Can be shared with any other service of the
same or
greater bandwidth

ASX24
ITC Market Data feed
(Futures markets)

512
Kbps

Prod

Dedicated

Can be shared with any other service of the
same or greater bandwidth

Voiceline

64Kbps

Prod

Dedicated

Bandwidth must be added to current
configuration or preferably a

Voiceline PVC
required

ASX Trade

PTE


128Kbps

Test

Shared

Can be shared with any other service of the
same or greater bandwidth.

ASX Trade 24

AOEI
Functional Test

128Kbps

Test

Shared

Can be shared with any other service of the
same or greater bandwidth

ASX Trade 24

Upgrade
d

AOEI Functional Test

128Kbps

Test

Shared

Can be shared with any other service of the
same or greater bandwidth.


With the exception of Signal B and CHESS, combining any of the above services requires combining their
respective band
width. Some examples are

below (however production
criticality of a service, must be taken
into account)
:


Service combinations

Minimum
Bandwidth
requirement
(Kbps)

Comments

Signal B and CHESS 64 kbps

64

Both items can be shared

Signal B and
MarketSource


1024

Although MP is dedicated, Signal
B is low usage

ReferencePoint and ComNews

128

Reference

point is low impact

Signal B,
MarketSource
, ReferencePoint and ComNews

1280 +

Need next carrier available
bandwidth.

MarketSource
,
and
CHESS

1024











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Appendix 2



Network overview


The following diagram shows the
provides a basic overview

of the ASX
E2
VPN environments and the various
associated VPN delivery infrastructures on offer by ASX itself and third party suppliers
.






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Appendix

3
-

Server Configuration
Details


The following table shows
TCP/IP addressing and port numbers required for connections for the
various services on offer via the ASX E2 VPN portal.





ASX Net services uses ASX’s public IP addresses (see Internet VPN column above)






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Appendix 4


VPN Setup

Information S
heet
:


Please contact Market Access (1800 663 053
MarketAccess@asx.com.au
) for any queries relating this form.


Below required information is to be completed and returned
to ASX Market Access
. T
he information provided will the
assist the ASX in ensuring
sufficient bandwidth is in place
for your VPN set up
and that
the correct services are
configured and delivered
over your chosen VPN
.


Note: Voiceline Subscribers see Appendix 6


Service(s)
required:



New VPN service.







Change of service:

(

Additional service.


Removal of service.)


Live Services:



Signal B






MarketSource

(Equities Only)


MarketSource

(Equities and
Derivatives



ReferencePoint


ComNews






CHESS


AIC
: _
___


ASX24
ITC Feed (Futures Market Data)



Voiceline

(See Appendix 6)


Test Services:



ASX Trade

PTE
FTE (Functional

Technical Environment
)


ASX Trade
PTE
ETE (Enhanced
Technical Environment
)



ASX Trade 24

FTE


CHESS


AIC
: _
_______



DCS




Using the enclosed bandwidth table please calculate your required bandwidth:













Kbps. Please take into consideration which services require dedicated bandwidth and which services can
be shared with greater or equal bandwidth (if unsure please contact ASX Market Access for assistance).


Service Provider details:


Please provide details of your chosen VPN service provider:



Radianz.






Telstra

(COIN).



Optus Efinity.





ASX Internet VPN (iVPN).


This will enable ASX Market Access to provide you any additional support d
ocumentation that will help you setup
access to ASX services


Site configuration details:


IP Addressing details:



Please provide your VPN providers NAT address for your site
.

T
his includes internet static address for ASX iVPN
services:






.





.





.






(This address is required to be provisioned on ASX servers and firewalls and is also required for fault finding
purposes).




Please note any service access port numbers listed in A
p
pendix 3 of the “ASX VPN ACCESS
-
Service Overview”
customer information document
will
need to be provisioned through your sites firewalls.



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Appendix
5



i
VPN

Setup
:


Please contact Market Access (1800 663 053
M
arketAccess@asx.com.au
) for any queries relating the below form.


Ivpn.asx.com.au is the ASX’s Internet based VPN offering for the delivery of ASX information and services.

ASX services via the ASX’s secure internet VPN include:


Live Services:



Signal B




ReferencePoint


Com
News




CHESS


AIC: _____ (See Notes)


Voiceline

(See Notes)



Notes
:

For Chess
Production
Services over iVPN

(only available to Participants under limited circumstances)
, a formal
application

for approval
by
the
General Manager,

Cle
aring

& Settlement
Operations

is required
. The
application

is to
be attached and returned to Market Access together with this Appendix and the Technical Access Agreement.


Voiceline is provided over the internet, not over iVPN. Voiceline Subscribers see
Appendix 6


Test Services:




ASX Trade

PTE

(
FTE)





ASX Trade

PTE

(
ETE
)


ASX Trade 24

FTE





CHESS


AIC: ______



DCS


This VPN service is administered and owned by the ASX. For customers wishing to connect to ivpn.asx.com.au all that
is required is Internet access and a PC to run the Cisco VPN 3000 Client so
ftware. The Cisco VPN 3000 Client software
can be downloaded from an ASX FTP link.


The client software will require the creation and permissioning of a digital certificate as per ASX Digital Certificate
procedures.


Should you be running firewall software

or a dedicated firewall you will only need to allow TCP port 10000.


To help assist us with your ivpn.asx.com.au activation please complete the below questionnaire

and have the form
returned to

ASX Market Access
(
marketaccess@asx.com.au
).
A
procedure
document
detailing the
Cisco
installation
process

step by step

can then be requested from Market Access
.


VPN 3000 Client software and connectivity to ivpn.asx.com.au


Your company name








Technical contact details (Name, Email,
and Phone

numbers)

Name:






Email address:






Contact numbers:








Which ASX service do you require to receive via the ivpn.asx.com.au network?








What type of Internet access do you currently have?








What
is the
speed
of

your Internet
connection
?

When calculating your requirements
, please

refer to the “ASX VPN Access
-
Service Overview” document available


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from ASXOnline or ASX Market Access.








What is the external IP address of your Internet access?

i.e. the

IP address facing the internet provider
. N
ote
:

this must be a static address.






.





.





.







Will your Internet access be dedicated for ivpn.asx.com.au?

Yes

No



What operating system
does
the PC which
will be running the Cisco VPN 3000 Client software

use
?









Are you running a firewall or firewall software between your Cisco VPN 3000 Client PC and the Internet?

Yes

No




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Appendix 6


Voiceline Setup:


Request
Order
Form
f
rom Market Access (marketaccess@asx.com.au)


Voiceline IP Streaming Customer Setup


Streaming Voiceline is a new service ASX offering to customers for the
delivery of Company audio
announcements. Th
e

service is administered
,
owned by ASX and is offered over ASX approved VPN
providers and the internet.
Its delivery uses
audio streaming technology over TCP/IP and requires
the installation of a hardware decoder

device at the customer premise.


When ordering the service following must be taken into consideration:




If using a currently approved ASX VPN service
,

note that the hardware decoder device
requires an Ethernet connection to receive the audio stream, but the output is via standard
3.5mm Audio out connection or RCA stereo line
-
out connection.



If using a currently approved ASX VPN service
,

the bandwidth re
quired for Voiceline
(64Kbps) must be added to your currently provisioned bandwidth.



If ordering a new ADSL service for Voiceline
,

a static IP address must be requested.



Port forwarding to decoder device for UDP port 5555 must be enabled on the ADSL modem.




If running firewall software or a dedicated firewall
,

you will need to allow UDP 5555
inbound and UDP 4444 outbound.



Any new ADSL service dedicated to Voiceline should be installed near to where your
Voiceline P.A. equipment is located.



As
the service
is delivered over TCP/IP
,
if you are using an existing ASX VPN provider or
and existing internet connection
,

there must be Ethernet connectivity to where the
Voiceline P.A. equipment is located.


To assist with your voiceline activation please complete one

of the following forms based on your
choice of network connection. Once this form has been completed, please return to ASX Market
Access at
Market.Access@asx.com.au


What type of network connection will you
use to receive Voiceline?




Internet connection


Use
Form 1


Voiceline over Internet Connection



ASX VPN service
-

Use
Form 2


Voiceline over VPN Service



















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Form 1


Voiceline

over Internet Connection


Use this form if you wish to use an existing Internet connection for Voiceline. The decoder device
should be connected in the DMZ on the inside of the customer Internet environment. The device
that terminates the Internet connect
ion will need inbound port forwarding to the decoder and an
outbound rule to connect to Voiceline. The Internet connection must have a static IP address to
receive the Voiceline IP stream. The diagram shows the basic setup. The numbers correspond with
the
questions below.




Diagram:
Voiceline setup over the Internet



1. Company Details:

Name:






Address:







2. Technical Contacts:

Name:






Name:






Email:






Email:






Phone:






Phone:







3. Site Location (Details of where the decoder will be installed)

Address:






Floor:






Cabinet:







4. Is the Internet connection new or existing? If new the following questions will have to be
answered after the installation.

New

Internet Connection


Existing

Internet Connection




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5. What is the external IP address of your Internet connection? This is the static address facing the
Internet. See 5.on th
e

diagram above.






.





.





.







6. What is the internal IP addres
s of your Internet on the DMZ?
i.
e. the gateway address to reach
the Internet. This must be on the same IP subnet as the decoder. See 6. on the diagram above.






.





.





.







7. What will be the internal IP

address allocated to the Voiceline decoder hardware device on the
DMZ? This must be on the same IP subnet as the Internet Device

(in question 6). See 7.on the
diagram above.






.





.





.







8. Will your
Internet access be dedicated for Streaming Voiceline?

Yes

No



9. What
is the
speed
of

your Internet
connection
?













10. Who is your Internet carrier?













11. Is there a UTP Ethernet connection available where the decoder device will be located? This
must be patched through to the Internet DMZ

Yes

No



12. Can the decoder device be located near your Voiceline P.A. equipment and what is the distance
between the two?

Yes

No













Mtrs.


13. Has the port forwarding wo
rk been scheduled? What date will it be completed by?

Yes

No



Date:













14. Do you currently have Voiceline? If so what Telstra line numbers do you have
for

all of your
sites (line numbers are of the form NxxxxxxxP)

Yes

No



Line Numbers:





























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Form 2


Voiceline over VPN Service


Use this form if you wish to use a new VPN Service for Voiceline. The

decoder device should be
connected in the DMZ on the inside of the customer’s VPN environment. The carrier’s router will
need inbound port forwarding configuring to allow connection to Voiceline. The diagram shows the
basic setup. The numbers correspond w
ith the questions below.



Diagram:
Voiceline setup over VPN



1. Company Details:

Name:






Address:







2. Technical Contacts:

Name:






Name:






Email:






Email:






Phone:






Phone:








3. Site Location (Details of where the decoder will be installed)

Address:






Floor:






Cabinet:







4. Is the VPN service new or
existing? If new the following questions will have to be answered after
the installation.

New

VPN Service

Existing

VPN Service






ASX VPN Access
-
Service Overview

Version 1.3


April 2012






Page
20

5. What is the external IP address of your VPN? This is the IP address that you are seen as b
y the
ASX. In the case of Radianz, they will allocate a new NAT address. See 5. on the diagram above.






.





.





.







6. What is the internal IP addres
s of the VPN router? Ie. the gateway address to reach the VPN.
This must be on the same IP subnet as the decoder. See 6. on the diagram above.






.





.





.







7. What will be the internal IP address allocated to the Voiceline decoder hardware device on the
DMZ? This must
be on the same IP subnet as the internal address of the VPN router (in question
6). See 7. on the diagram above.






.





.





.







8. Will your VPN be dedicated for Voiceline?

Yes

No



9. What
is the
speed
of

your current VPN?













10. Who is your VPN carrier?













11. Is there a UTP Ethernet connection available where the decoder device will be located? This
must be patched thr
ough to the VPN DMZ

Yes

No



12. Can the decoder device be located n
ear your Voiceline P.A. equipment and what is the distance
between the two?

Yes

No













Mtrs.


13. Have you contacted the carrier and requested subscription to Voiceline? What date will it be
completed by?

Yes

No



Date:














14. Do you currently have Voiceline? If so
,

what Telstra line numbers do you have
for

all of your
sites (line numbers are of the form NxxxxxxxP)

Yes

No



Line Numbers: