IBM Service Management Extensions for Hybrid Cloud

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Module: 46226

Level_1: IBM_Publication

Operator: MICHAEL on Thu Oct 20 02:40:38 PDT 2011

Level_2: Software Group





Publication: US Collateral

Module name: IBM Service Management Extensions


IBM

Service Management Extensions for Hybrid Cloud


Integrat
e, manage and secure public and private clouds


IBM

Software


Data Sheet


Cloud Computing




Highlights




Manage off
-
premise resources to the same standard

and with the same infrastructure

as resources
inside enterprise walls



Simplify management with a sin
gle physical or virtual appliance



Enable application integration and platform and infrastructure management with one unified graphical
user interface (GUI)


Businesses are increasingly turning to hybrid cloud solutions to reduce costs and enable more scala
ble and
flexible business processes. A hybrid cloud is a seamless and transparent combination of public and private
clouds that uses a highly virtualized, on
-
premise infrastructure and merges with public cloud resources to
increase efficiency, scalability
and dependability. This seamless integration also helps extend security, control
and transparency to all IT assets and environments regardless of their physical location.


However, hybrid cloud environments involve complex management challenges. First, org
anizations struggle to
maintain control over the resources that lie outside of their managed IT scope. They also need greater
infrastructure visibility to help reduce maintenance costs and ensure that their company data and resources are
properly handled a
nd secured.


To help manage these challenges, organizations need solutions that are designed for a blended management
environment. They have to secure resources and data both inside and outside of their physical control. A blended
solution must also provid
e a uniform management standard for automation, governance, monitoring and security
without the need for traditional infrastructure and service management capabilities.


Advanced technology for integration and management


Service Management Extensions for
Hybrid Cloud from IBM

combine application integration, infrastructure
management and IT governance in a highly secure way that extends service delivery and management
capabilities regardless of location. This holistic approach to interoperability, resilien
cy and application
management helps ensure highly efficient workload delivery and seamless end
-
user experiences across the
enterprise.


The IBM

solution provides simple and secure configuration and management of resources on both public and
private clouds.

Integration capabilities allow clients to manage and incorporate public cloud resources into their
existing processes, management and business systems. By combining integration technology from IBM®
WebSphere® Cast Iron® and IBM

Tivoli® enterprise manageme
nt capabilities, the hybrid solution enables
organizations to:




Improve cloud control and management
. Govern how and where cloud resources are used by applying on
-
premise policies, monitoring and performance rules to public cloud users. This enables orga
nizations to more
easily manage costs, IT capacity and regulatory requirements.



Increase security
. Increase control over user access by synching the user directories of on
-
premise and cloud
applications. With automated synchronization, users can gain ent
ry only to the information they are authorized to
access.



Expand application integration
. Use a simplified “configuration, not coding” approach to application
integration. The solution combines the power of native connectivity with industry
-
leading appli
cations to provide
best practices for rapid and repeatable project success.



Support dynamic provisioning
. Enable “cloud bursting”

the dynamic relocation of workloads from private
environments to public clouds during peak times

with IBM

monitoring, provis
ioning and integration capabilities.
IBM

technical and business policies control this sophisticated data integration.


Service Management Extensions for Hybrid Cloud provide centralized management into which an expanding
number of on
-
to
-
off premise cloud i
ntegration solutions can be built. It extends the existing service
-

and user
-
provisioning, monitoring and governance capabilities of Tivoli software to unify hybrid cloud data and compute
resources.



The solution provides centralized management capabilit
ies to help provide a unified view of hybrid cloud data and compute resources.


Extending service management capabilities


By helping organizations manage off
-
premise resources at the same standard as resources inside enterprise
walls, Service Management E
xtensions for Hybrid Cloud enable organizations to manage some of their toughest
challenges. They can increase control over owned resources, better manage costs and data relocation
processes, and help ensure the security of critical data and other assets.


The solution provides key capabilities that:




Enable secure application access across off
-
premise environments



Provide an integrated monitoring dashboard for unified visibility



Automate workload balancing based on the dynamics of system load



Inte
grate with back
-
office and software
-
as
-
a
-
service (SaaS) applications such as SAP and SalesForce.com



Allow organizations to buy the functionality they need today and expand as cloud needs change


Service Management Extensions for Hybrid Cloud extend the c
apabilities of Tivoli service management and
delivery solutions, including IBM Tivoli Service Automation Manager, which enables users to request, deploy,
monitor and manage cloud computing services to create a more modern and dynamic data center, and IBM T
ivoli
Monitoring Software, which helps optimize IT infrastructure performance and availability.


Service Management Extensions for Hybrid Cloud run on the WebSphere Cast Iron platform. Available in physical
or virtual form factors, WebSphere Cast Iron enab
les companies to seamlessly integrate on
-
premise and public
clouds. Enhancements to this platform include a complete multitenant cloud service that clients can use to design,
run and manage all cloud integrations, as well as a new virtual appliance that ca
n be installed on existing servers.


Technical requirements


The following table lists the supported versions of the base products that are required by the Service
Management Extensions for Hybrid Cloud solution for each supported scenario.


Product

Versio
n

Provision
Resources

Monitor
Resources

Govern and
Manage Workload

Synchronize
Directories

IBM

WebSphere
DataPower Cast
Iron Appliance
XH40 OR
IBM

WebSphere
Cast Iron
Hypervisor™
Edition

6.1.0.1

Y

Y

Y

Y

IBM

LotusLive™









Y

IBM

Tivoli
Monitoring

6.2
.2



Y

Y



IBM

Tivoli
Monitoring Agent

6.2.2 Fix Pack 2



Y

Y



IBM

Tivoli
Netcool® Impact

5.1.1 Fix Pack 1





Y



IBM

Tivoli Service
Automation
Manager

7.2.1

Y



Y



IBM

WebSphere
ILOG® JRules

7.1.1





Y




For more information


To learn more about

Service Management Extensions for Hybrid Cloud, contact your IBM

sales representative or
IBM

Business Partner, or visit
ibm.com
/tivoli

.


Also, visit the following solution pages to leverage hybri
d capabilities from Tivoli software:


IBM

Tivoli Service Automation Manager:
ibm.com
/software/tivoli/products/service
-
auto
-
mgr



IBM Tivoli Monitoring:
ibm.com
/software/tivoli/products/monitor



IBM

Service Delivery Manager:
ibm.com
/software/tivoli/products/service
-
delivery
-
manager



Additionally, financing solutions from IBM

Global Financing can enable effective cash management, protection
from technology obsolescence, improved total cost of ownership and return on investment. Also
, our Global Asset
Recovery Services help address environmental concerns with new, more energy
-
efficient solutions. For more
information on IBM

Global Financing, visit:
ibm.com
/financing




© Co
pyright IBM

Corporation 2011



IBM

Corporation

Software Group

Route 100

Somers, NY 10589

U.S.A.



Produced in the United States of America

October 2011



IBM, the IBM

logo, ibm.com and Tivoli are trademarks or registered trademarks of International Busine
ss Machines Corporation in the United States, other
countries, or both. If these and other IBM

trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these
symbols indicate U.S. registered or common law

trademarks owned by IBM

at the time this information was published. Such trademarks may also be registered or
common law trademarks in other countries. A current list of IBM

trademarks is available on the web at “Copyright and trademark information” at
ibm.com
/legal/copytrade.shtml




Other company, product and service names may be trademarks or service marks of others.



References in this publication to IBM

products and services do

not imply that IBM

intends to make them available in all countries in which IBM

operates.



No part of this document may be reproduced or transmitted in any form without written permission from IBM

Corporation.



Product data has been reviewed for accurac
y as of the date of initial publication. Product data is subject to change without notice. Any statements regarding IBM’s
future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.



The informa
tion provided in this document is distributed “as is” without any warranty, either express or implied. IBM

expressly disclaims any warranties of
merchantability, fitness for a particular purpose or noninfringement. IBM

products are warranted according to t
he terms and conditions of the agreements (e.g.
IBM

Customer Agreement, Statement of Limited Warranty, International Program License Agreement, etc.) under which they are provid
ed.



The customer is responsible for ensuring compliance with legal requiremen
ts. It is the customer’s sole responsibility to obtain advice of competent legal counsel
as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s b
usiness and any actions the customer
may n
eed to take to comply with such laws. IBM

does not provide legal advice or represent or warrant that its services or products will ensure that the customer is
in compliance with any law or regulation.


IBD03004
-
USEN
-
00


Module: 46226

Level_1: IBM_Publicati
on

Operator: MICHAEL on Thu Oct 20 02:40:38 PDT 2011

Level_2: Software Group





Publication: US Web Prod

Module name: IBM Service Management Extensions


Product name


IBM

Service Management Extensions for Hybrid Cloud


Product
-
related image




A scr
een capture on this page shows how the solution provides central management capabilities for a unified view
of hybrid cloud data and compute resources.


Subtitle, ecat desc pt 1


Integrate, manage and secure public and private clouds


Brief product descrip
tion


Service Management Extensions for Hybrid Cloud enables organizations to manage off
-
premise resources to the
same standard as resources inside enterprise walls.


Product value proposition, ecat desc pt 2


Service Management Extensions for Hybrid Cloud

provides valuable capabilities to help organizations manage
the complex challenges of a hybrid cloud while helping improve control, security, application integration and
dynamic provisioning.


Features, functionality, highlights; ecat desc pt 4




Manage of
f
-
premise resources to the same standard

and with the same infrastructure

as resources
inside enterprise walls



Simplify management with a single physical or virtual appliance



Enable application integration and platform and infrastructure management with on
e unified graphical
user interface (GUI)



Integrate with back office and software
-
as
-
a
-
service (SaaS) applications such as SAP and
SalesForce.com



Buy the functionality needed today and expand as cloud needs change


Metatag abstract/description


The IBM

Serv
ice Management Extensions for Hybrid Cloud enable organizations to manage some of their
toughest challenges by increasing control over owned resources, improving managed costs and data relocation
processes, and helping ensure the security of critical data
and resources in today’s hybrid cloud environments.


Metatag keywords


IBM,Service Management Extensions for Hybrid Cloud,Tivoli,WebSphere,Cast Iron,SAP,cloud,public
cloud,private cloud,hybrid cloud,cloud bursting,software as a
service,SaaS,multitenant,vir
tualization,efficiency,scalability,availability,integration,security,control,transparency,IT,
workload automation,cloud management,service management,application integration,dynamic
provisioning,visibility


ecat desc pt 3, 30
-
word product description


Helps

control and manage hybrid clouds, to help ensure highly efficient workload delivery and seamless end
-
user
experiences across the enterprise.


ecat desc pt 5, what’s new




Content missing


Module: 46226

Level_1: IBM_Publication

Operator: MICHAEL on Thu Oct

20 02:40:38 PDT 2011

Level_2: Software Group





Publication: US eCatalog

Module name: IBM Service Management Extensions


Metatag abstract/description


The IBM

Service Management Extensions for Hybrid Cloud enable organizations to manage some of their
toughest challenges by increasing control over owned resources, improving managed costs and data relocation
processes, and helping ensure the security of critical data and resources in today’s hybrid cloud environments.


Metatag keywords


IBM,Service Manag
ement Extensions for Hybrid Cloud,Tivoli,WebSphere,Cast Iron,SAP,cloud,public
cloud,private cloud,hybrid cloud,cloud bursting,software as a
service,SaaS,multitenant,virtualization,efficiency,scalability,availability,integration,security,control,transparenc
y,IT,
workload automation,cloud management,service management,application integration,dynamic
provisioning,visibility


Product name


IBM

Service Management Extensions for Hybrid Cloud


Subtitle, ecat desc pt 1


Integrate, manage and secure public and privat
e clouds


Product value proposition, ecat desc pt 2


Service Management Extensions for Hybrid Cloud provides valuable capabilities to help organizations manage
the complex challenges of a hybrid cloud while helping improve control, security, application in
tegration and
dynamic provisioning.


ecat desc pt 3, 30
-
word product description


Helps control and manage hybrid clouds, to help ensure highly efficient workload delivery and seamless end
-
user
experiences across the enterprise.


Features, functionality, h
ighlights; ecat desc pt 4




Manage off
-
premise resources to the same standard

and with the same infrastructure

as resources
inside enterprise walls



Simplify management with a single physical or virtual appliance



Enable application integration and platform a
nd infrastructure management with one unified graphical
user interface (GUI)



Integrate with back office and software
-
as
-
a
-
service (SaaS) applications such as SAP and
SalesForce.com



Buy the functionality needed today and expand as cloud needs change


ecat d
esc pt 5, what’s new




Content missing


ecat desc pt 6, operating systems/platforms


Content missing


Module: 46226

Level_1: IBM_Publication

Operator: MICHAEL on Thu Oct 20 02:40:38 PDT 2011

Level_2: Software Group





Publication: US Proposal

Module nam
e: IBM Service Management Extensions


IBM

Service Management Extensions for Hybrid Cloud


Integrate, manage and secure public and private clouds


Executive summary


Our understanding of your goals


Businesses are increasingly turning to hybrid cloud solut
ions to reduce costs and enable more scalable and
flexible business processes. Hybrid clouds are a seamless and transparent combination of public and private
clouds that use a highly virtualized on
-
premise infrastructure combined with public cloud resource
s to increase
efficiency, scalability and dependability. The seamless integration also helps extend security, control and
transparency to all IT assets and environments regardless of their physical location.


However, hybrid cloud environments involve comp
lex management challenges. First, organizations struggle to
maintain control over the resources that lie outside of their managed IT scope. They also need greater
infrastructure visibility to help reduce maintenance costs and ensure their company data and
resources are
properly handled and secured.


To help manage these challenges, organizations need solutions that are designed for a blended management
environment. They have to secure resources and data both inside and outside of their physical control. A b
lended
solution must also provide a uniform management standard for automation, governance, monitoring and security
without the need for traditional infrastructure and service management capabilities.


IBM® Service Management Extensions for Hybrid Cloud c
ombines application integration, infrastructure
management and IT governance in a highly secure way that extends service delivery and management
capabilities regardless of location. This holistic approach to interoperability, resiliency and application
man
agement helps ensure highly efficient workload delivery and seamless end
-
user experiences across the
enterprise.


Our approach to meeting your goals


The IBM

hybrid cloud solution combines application integration, infrastructure management and IT governanc
e in
a highly secure way that extends service delivery and management capabilities regardless of location. This
holistic approach to interoperability, resiliency and application management helps ensure highly efficient workload
delivery and seamless end
-
us
er experiences across the enterprise.


Service Management Extensions for Hybrid Cloud provide simple and secure configuration and management of
resources on both public and private clouds. Integration capabilities allow clients to manage and integrate publ
ic
cloud resources with their existing processes, management and business systems. By combining integration
technology from IBM

WebSphere® Cast Iron® and IBM

Tivoli® enterprise management capabilities, the hybrid
solution enables organizations to:




Improve

cloud control and management: Govern how and where cloud resources are used by applying
on
-
premise policies, monitoring and performance rules to public cloud users. This enables organizations
to more easily control costs, IT capacity and regulatory requir
ements.



Security: Increase control over user access by synching the user directories of on
-
premise and cloud
applications. With automated synchronization, users can only gain entry to the information they are
authorized to access.



Application integration:
Using a simplified “configuration, not coding” approach to application integration,
the software combines the power of native connectivity with industry
-
leading applications to provide best
practices for rapid and repeatable project success.



Dynamic provis
ioning: IBM’s monitoring, provisioning and integration capabilities allow its hybrid cloud to
support “cloud bursting,” the dynamic relocation of workloads from private environments to public clouds
during peak times. IBM’s technical and business policies
control this sophisticated data integration.


Service Management Extensions for Hybrid Cloud provide centralized management into which an expanding
number of on
-
to
-
off premise cloud integration solutions can be built. It extends Tivoli's existing service
p
rovisioning, monitoring, governance and user provisioning capabilities to unify hybrid cloud data and compute
resources.


Why IBM?


By helping organizations manage off
-
premise resources to the same standard as resources inside enterprise
walls, IBM

hybrid
cloud solutions enable organizations to manage some of their toughest challenges. They can
increase control over owned resources, better manage costs and data relocation processes and ensure the
security of critical data and resources.


The Service Managem
ent Extensions for Hybrid Cloud extend the capabilities of Tivoli’s service management and
delivery solutions, including IBM

Tivoli Service Automation, which enables users to request, deploy, monitor and
manage cloud computing services. This Tivoli offerin
g enables a more modern and dynamic data center, and
IBM

Tivoli Monitoring helps optimize IT infrastructure performance and availability.


Service Management Extensions for Hybrid Cloud run on the WebSphere Cast Iron platform, which enables
companies to se
amlessly integrate on
-
premise and public clouds. Enhancements to this platform include a
complete multitenant cloud service that clients can use to design, run and manage all cloud integrations, as well
as a new virtual appliance that can be installed on e
xisting servers.


IBM

Maintenance and Technical Support solutions can help you get the most out of your IT investment by
reducing support costs, increasing availability and simplifying management with integrated support for your
multiproduct, multivendor h
ardware and software environment. For more information on hardware maintenance,
software support, solution support and managed support, visit:
ibm.com
/services/maintenance



Financing

solutions from IBM

Global Financing can enable effective cash management, protection from
technology obsolescence, improved total cost of ownership and return on investment. For more information on
IBM

Global Financing, visit:
ibm.com
/financing



Data Sheet content


Highlights




Manage off
-
premise resources to the same standard

and with the same infrastructure

as resources
inside enterprise walls



Simplify management with a single physical or virt
ual appliance



Enable application integration and platform and infrastructure management with one unified graphical
user interface (GUI)




Manage off
-
premise resources to the same standard

and with the same infrastructure

as resources
inside enterprise walls



Simplify management with a single physical or virtual appliance



Enable application integration and platform and infrastructure management with one unified graphical
user interface (GUI)



Integrate with back office and software
-
as
-
a
-
service (SaaS) applicati
ons such as SAP and
SalesForce.com



Buy the functionality needed today and expand as cloud needs change


Businesses are increasingly turning to hybrid cloud solutions to reduce costs and enable more scalable and
flexible business processes. A hybrid cloud i
s a seamless and transparent combination of public and private
clouds that uses a highly virtualized, on
-
premise infrastructure and merges with public cloud resources to
increase efficiency, scalability and dependability. This seamless integration also hel
ps extend security, control
and transparency to all IT assets and environments regardless of their physical location.


However, hybrid cloud environments involve complex management challenges. First, organizations struggle to
maintain control over the reso
urces that lie outside of their managed IT scope. They also need greater
infrastructure visibility to help reduce maintenance costs and ensure that their company data and resources are
properly handled and secured.


To help manage these challenges, organiz
ations need solutions that are designed for a blended management
environment. They have to secure resources and data both inside and outside of their physical control. A blended
solution must also provide a uniform management standard for automation, gover
nance, monitoring and security
without the need for traditional infrastructure and service management capabilities.


Advanced technology for integration and management


Service Management Extensions for Hybrid Cloud from IBM

combine application integration
, infrastructure
management and IT governance in a highly secure way that extends service delivery and management
capabilities regardless of location. This holistic approach to interoperability, resiliency and application
management helps ensure highly eff
icient workload delivery and seamless end
-
user experiences across the
enterprise.


The IBM

solution provides simple and secure configuration and management of resources on both public and
private clouds. Integration capabilities allow clients to manage and

incorporate public cloud resources into their
existing processes, management and business systems. By combining integration technology from IBM®
WebSphere® Cast Iron® and IBM

Tivoli® enterprise management capabilities, the hybrid solution enables
organiza
tions to:




Improve cloud control and management
. Govern how and where cloud resources are used by applying on
-
premise policies, monitoring and performance rules to public cloud users. This enables organizations to more
easily manage costs, IT capacity an
d regulatory requirements.



Increase security
. Increase control over user access by synching the user directories of on
-
premise and cloud
applications. With automated synchronization, users can gain entry only to the information they are authorized to
acc
ess.



Expand application integration
. Use a simplified “configuration, not coding” approach to application
integration. The solution combines the power of native connectivity with industry
-
leading applications to provide
best practices for rapid and repea
table project success.



Support dynamic provisioning
. Enable “cloud bursting”

the dynamic relocation of workloads from private
environments to public clouds during peak times

with IBM

monitoring, provisioning and integration capabilities.
IBM

technical an
d business policies control this sophisticated data integration.


Service Management Extensions for Hybrid Cloud provide centralized management into which an expanding
number of on
-
to
-
off premise cloud integration solutions can be built. It extends the exi
sting service
-

and user
-
provisioning, monitoring and governance capabilities of Tivoli software to unify hybrid cloud data and compute
resources.



The solution provides centralized management capabilities to help provide a unified view of hybrid cloud da
ta and compute resources.


Extending service management capabilities


By helping organizations manage off
-
premise resources at the same standard as resources inside enterprise
walls, Service Management Extensions for Hybrid Cloud enable organizations to ma
nage some of their toughest
challenges. They can increase control over owned resources, better manage costs and data relocation
processes, and help ensure the security of critical data and other assets.


The solution provides key capabilities that:




Ena
ble secure application access across off
-
premise environments



Provide an integrated monitoring dashboard for unified visibility



Automate workload balancing based on the dynamics of system load



Integrate with back
-
office and software
-
as
-
a
-
service (Saa
S) applications such as SAP and SalesForce.com



Allow organizations to buy the functionality they need today and expand as cloud needs change


Service Management Extensions for Hybrid Cloud extend the capabilities of Tivoli service management and
delivery

solutions, including IBM Tivoli Service Automation Manager, which enables users to request, deploy,
monitor and manage cloud computing services to create a more modern and dynamic data center, and IBM Tivoli
Monitoring Software, which helps optimize IT in
frastructure performance and availability.


Service Management Extensions for Hybrid Cloud run on the WebSphere Cast Iron platform. Available in physical
or virtual form factors, WebSphere Cast Iron enables companies to seamlessly integrate on
-
premise and
public
clouds. Enhancements to this platform include a complete multitenant cloud service that clients can use to design,
run and manage all cloud integrations, as well as a new virtual appliance that can be installed on existing servers.


Technical requir
ements


The following table lists the supported versions of the base products that are required by the Service
Management Extensions for Hybrid Cloud solution for each supported scenario.


Product

Version

Provision
Resources

Monitor
Resources

Govern and
Ma
nage Workload

Synchronize
Directories

IBM

WebSphere
DataPower Cast
Iron Appliance
XH40 OR
IBM

WebSphere
Cast Iron
Hypervisor™
Edition

6.1.0.1

Y

Y

Y

Y

IBM

LotusLive™









Y

IBM

Tivoli
Monitoring

6.2.2



Y

Y



IBM

Tivoli
Monitoring Agent

6.2.2 Fix Pac
k 2



Y

Y



IBM

Tivoli
Netcool® Impact

5.1.1 Fix Pack 1





Y



IBM

Tivoli Service
Automation
Manager

7.2.1

Y



Y



IBM

WebSphere
ILOG® JRules

7.1.1





Y




For more information


To learn more about Service Management Extensions for Hybrid Cloud, cont
act your IBM

sales representative or
IBM

Business Partner, or visit
ibm.com
/tivoli

.


Also, visit the following solution pages to leverage hybrid capabilities from Tivoli software:


IBM

Tivoli Serv
ice Automation Manager:
ibm.com
/software/tivoli/products/service
-
auto
-
mgr



IBM Tivoli Monitoring:
ibm.com
/software/tivoli/products/monitor



IBM

Service Delivery Manager:
ibm.com
/software/tivoli/products/service
-
delivery
-
manager




© Copyright IBM

Corporation 2011



IBM

Corporation

Software Group

Route 100

Somers, NY 10589

U.S.A.



Produced in the United States of America

October 2011



IBM, the IBM

logo, ibm.com and Tivoli are trademarks or registered trademarks of International
Business Machines Corporation in the United States, other
countries, or both. If these and other IBM

trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these
symbols indicate U.S. registered or comm
on law trademarks owned by IBM

at the time this information was published. Such trademarks may also be registered or
common law trademarks in other countries. A current list of IBM

trademarks is available on the web at “Copyright and trademark information”

at
ibm.com
/legal/copytrade.shtml




Other company, product and service names may be trademarks or service marks of others.



References in this publication to IBM

products and servi
ces do not imply that IBM

intends to make them available in all countries in which IBM

operates.



No part of this document may be reproduced or transmitted in any form without written permission from IBM

Corporation.



Product data has been reviewed for a
ccuracy as of the date of initial publication. Product data is subject to change without notice. Any statements regarding IBM
’s
future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.



The i
nformation provided in this document is distributed “as is” without any warranty, either express or implied. IBM

expressly disclaims any warranties of
merchantability, fitness for a particular purpose or noninfringement. IBM

products are warranted accordin
g to the terms and conditions of the agreements (e.g.
IBM

Customer Agreement, Statement of Limited Warranty, International Program License Agreement, etc.) under which they are provid
ed.



The customer is responsible for ensuring compliance with legal requ
irements. It is the customer’s sole responsibility to obtain advice of competent legal counsel
as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s b
usiness and any actions the customer

may need to take to comply with such laws. IBM

does not provide legal advice or represent or warrant that its services or products will ensure that the customer is
in compliance with any law or regulation.


IB403005
-
USEN
-
00


Module: 46226

Level_1: IBM_Pub
lication

Operator: MICHAEL on Thu Oct 20 02:40:38 PDT 2011

Level_2: Software Group





Publication: US OIM

Module name: IBM Service Management Extensions


Businesses are increasingly turning to hybrid cloud solutions to reduce costs and enable more sca
lable and
flexible business processes. A hybrid cloud is a seamless and transparent combination of public and private
clouds that uses a highly virtualized, on
-
premise infrastructure and merges with public cloud resources to
increase efficiency, scalabilit
y and dependability. This seamless integration also helps extend security, control
and transparency to all IT assets and environments regardless of their physical location.


However, hybrid cloud environments involve complex management challenges. First, o
rganizations struggle to
maintain control over the resources that lie outside of their managed IT scope. They also need greater
infrastructure visibility to help reduce maintenance costs and ensure that their company data and resources are
properly handled

and secured.


Module: 46226

Level_1: IBM_Publication

Operator: MICHAEL on Thu Oct 20 02:40:38 PDT 2011

Level_2: Software Group





Publication: US Overview Slide

Module name: IBM Service Management Extensions


IBM

Service Management Extensions for Hyb
rid Cloud


Integrate, manage and secure public and private clouds


IBM

Software


Overview Slide


Overview


Helps control and manage hybrid clouds, to help ensure highly efficient workload delivery and seamless end
-
user
experiences across the enterprise.


H
ighlights




Manage off
-
premise resources to the same standard

and with the same infrastructure

as resources
inside enterprise walls



Simplify management with a single physical or virtual appliance



Enable application integration and platform and infrastructur
e management with one unified graphical
user interface (GUI)


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Proposal Slide


Our understanding of your goals




Businesses are increasingly turning to hybrid cloud solutions



IBM

helps manage these challenges by providing hybrid cloud solut
ions that extend service delivery and
management capabilities regardless of location


Our approach to meeting your goals




Service Management Extensions for Hybrid Cloud provide secure management of both public and private
clouds.



The solution combines tech
nology from WebSphere® Cast Iron® and IBM® Tivoli® enterprise
management capabilities.


Features:




Govern how and where cloud resources are used by applying on
-
premise policies, monitoring and
performance rules to public cloud users.



Use automated synchron
ization to manage the user directories of on
-
premise and cloud applications.



Use a simplified “configuration, not coding” approach to application integration.


Benefits:


Why IBM?




IBM

hybrid cloud solutions enable organizations to manage complex challeng
es.



IBM

helps increase control over hybrid cloud resources, optimize data relocation processes and ensure
the data and resource security.


Trademarks and notes



© Copyright IBM

Corporation 2011



IBM

Corporation

Software Group

Route 100

Somers, NY 10589

U.S.A.



Produced in the United States of America

October 2011



IBM, the IBM

logo, ibm.com and Tivoli are trademarks or registered trademarks of International Business Machines Corporation in the United

States, other
countries, or both. If these and othe
r IBM

trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these
symbols indicate U.S. registered or common law trademarks owned by IBM

at the time this information was published. Such trademarks may
also be registered or
common law trademarks in other countries. A current list of IBM

trademarks is available on the web at “Copyright and trademark information” at
ibm.com
/legal/copy
trade.shtml




Other company, product and service names may be trademarks or service marks of others.



References in this publication to IBM

products and services do not imply that IBM

intends to make them available in all countries in which IBM

operates
.



No part of this document may be reproduced or transmitted in any form without written permission from IBM

Corporation.



Product data has been reviewed for accuracy as of the date of initial publication. Product data is subject to change without
notice
. Any statements regarding IBM’s
future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.



The information provided in this document is distributed “as is” without any warranty, either expres
s or implied. IBM

expressly disclaims any warranties of
merchantability, fitness for a particular purpose or noninfringement. IBM

products are warranted according to the terms and conditions of the agreements (e.g.
IBM

Customer Agreement, Statement of Limi
ted Warranty, International Program License Agreement, etc.) under which they are provided.



The customer is responsible for ensuring compliance with legal requirements. It is the customer’s sole responsibility to obta
in advice of competent legal counsel
as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s b
usiness and any actions the customer
may need to take to comply with such laws. IBM

does not provide legal advice or represent or w
arrant that its services or products will ensure that the customer is
in compliance with any law or regulation.


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Module: 46226

Level_1: IBM_Publication

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Publi
cation: US Web Summary

Module name: IBM Service Management Extensions


The IBM

Service Management Extensions for Hybrid Cloud enable organizations to manage some of their
toughest challenges by increasing control over owned resources, improving managed co
sts and data relocation
processes, and helping ensure the security of critical data and resources in today’s hybrid cloud environments.


Metatag keywords


IBM,Service Management Extensions for Hybrid Cloud,Tivoli,WebSphere,Cast Iron,SAP,cloud,public
cloud,
private cloud,hybrid cloud,cloud bursting,software as a
service,SaaS,multitenant,virtualization,efficiency,scalability,availability,integration,security,control,transparency,IT,
workload automation,cloud management,service management,application integration
,dynamic
provisioning,visibility


Module: 46226

Level_1: IBM_Publication

Operator: MICHAEL on Thu Oct 20 02:40:38 PDT 2011

Level_2: Software Group





Publication: US No Media

Module name: IBM Service Management Extensions


A screen capture on this pag
e shows how the solution provides central management capabilities for a unified view
of hybrid cloud data and compute resources.


Module: 46226

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Operator: MICHAEL on Thu Oct 20 02:40:38 PDT 2011

Level_2: Software Group





Public
ation: US Rep Page Promo

Module name: IBM Service Management Extensions


Module: 46226

Level_1: IBM_Publication

Operator: MICHAEL on Thu Oct 20 02:40:38 PDT 2011

Level_2: Software Group





Publication: US Social Media

Module name: IBM Service Managem
ent Extensions