Account Management Restructuring

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18 Νοε 2013 (πριν από 3 χρόνια και 11 μήνες)

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Office of International Trade


September 14, 2011

Account Management
Restructuring

September 2011

2

Goals of Account Management:


Monitor and manage risk;


Raise and maintain compliance;


Strengthen enforcement action through
aggregate approach;


Increase efficiencies and reduce redundancies;


Promote uniformity.

September 2011

3

Account Management:


Views importers and brokers and their
interaction with CBP in the aggregate, rather
than by individual transactions;


Account Managers collect and analyze
information to assess risk of trade
noncompliance;


Account Mangers assist noncompliant accounts
to devise and implement corrective action to
maximize trade compliance.

September 2011

4

Industry Teams:


Agriculture & Prepared Products


Automotive & Aerospace


Base Metals & Machinery


Consumer Products


Customhouse Brokers


Industrial & Manufacturing Materials


Information Technology & Consumer Electronics


Petroleum, Natural Gas & Minerals


Pharmaceuticals, Health & Chemicals


Textiles, Wearing Apparel & Footwear

September 2011

5

Industry Definitions:

Industry Grouping

Types of Commodities

Agriculture & Prepared Products

Agriculture, aquaculture, live animals, animal products, vegetable
products, animal/vegetable fats and oils, prepared foods, beverages,
spirits, and tobacco

Automotive & Aerospace

Automotive, aerospace, trains, ships, vessels, tractors (including for
agriculture use), and transportation equipment

Base Metals & Machinery

Steel, steel mill products, base metals, fasteners, tools, production
equipment, machine tools, electrical machinery

Consumer Products

Soaps, cosmetics, luggage, handbags, household items, tableware,
jewelry, watches, musical instruments, sporting goods, furniture,
mattresses, toys, festive articles, arms, optical and photography
equipment, art and antiques

Industrial & Manufacturing Materials

Leather, wood, paper, stone, plasters, cement, plastics, polymers, rubber,
precious stones and precious metals

Information Technology & Consumer
Electronics

Information technology, computers, consumer electronics

Petroleum, Natural Gas & Minerals

Minerals, petroleum, and petroleum products

Pharmaceuticals, Health & Chemicals

Pharmaceuticals, medical and surgical devices, chemicals

Textiles, Wearing Apparel & Footwear

Textiles, wearing apparel, textile mill products, headwear, and footwear

September 2011

6

Account Management’s Role in the Importer Self
-
Assessment (ISA) Program: Two Tasks

1. ISA Outreach:


Communicates expectations and benefits to
accounts that have not yet applied to participate;


Assists accounts in evaluating readiness for ISA;


Assists accounts with the application process.

September 2011

7

Account Management’s Role in the ISA Program: Two
Tasks

2. ISA Oversight


Serves as primary point of contact for all trade related issues;


Promotes uniformity and works with ISA Partner to resolve
challenges and issues that may arise;


Conducts periodic reviews to identify potential trade
compliance risks;


Addresses systemic problems of non
-
compliance through
action items or action plans;


Reviews Annual Notification Letter (ANL) submission.

September 2011

8

National Account Managers

Long Beach

Miami

Houston

Seattle

Buffalo

New York

Detroit

New Orleans

Chicago

San
Francisco

San Diego

Newark

Charleston

Boston

Champlain

St Louis

Fort Mitchell

September 2011

9

Account Management Branch Organization and Locations

Automotive & Aerospace
Pharmaceuticals, Health &
Chemicals
Agriculture & Prepared
Products
Renee
Chovanec
Account Management Branch Chief
Washington, DC
Petroleum, Natural Gas &
Minerals
Base Metals & Machinery
Brokers
Information Technology &
Consumer Electronics
Industrial & Manufacturing
Materials
Consumer Products
Textiles, Wearing Apparel &
Footwear
Alice Buchanan
Supervisory Account Manger
San Francisco, CA
Michael
Maricich
Supervisory Account Manager
Long Beach, CA
Thomas
Overacker
Supervisory Account Manager
Fort Mitchell, KY
Sharon Daye
International Trade Specialist
Washington, DC
Greg
Westrick
Detroit, MI
Mary Thomas
New York, NY
Cheryl Henry
Rouses Point, NY
Richard Gordon
New York, NY
Michelle Nowak
Detroit, MI
Raymond Perry
New Orleans, LA
Valarie
Sargent
Boston, MA
Andrew
Galanido
Fort Mitchell, KY
Kathy
Griesmer
Jamaica, NY
Mary Zhang
Newark, NJ
Earl Terry
Houston, TX
Raymond
Capodanno
Boston, MA
Jessica Muldoon
Long Beach, CA
Laroy
Eskelson
Long Beach, CA
Michael
Hagey
Seattle, WA
John Beck
Long Beach, CA
Christine
Casale
Newark, NJ
Jeff Gunn
San Diego, CA
Jay
Im
Long Beach, CA
Jan
Ruffner
Long Beach, CA
Roger
Staubs
San Francisco, CA
Giorgiana
Lowen
Plantation, FL
Gina
Tayler
Buffalo, NY
Patrick
Brosnahan
Chicago, IL
Kimra
Coons
St Louis, MO
Shawn
Filion
Buffalo, NY
Paul
Spilman
Rouses Point, NY
Siadely
Meade
New York, NY
Rebecca Lee
Charleston, SC
Sherri
-
Lynn
Towle
Boston, MA
September 2011

10

Account Executive


Account
-
based concept


Trusted
Partners


Engage electronics importers


Develop new account methods to
facilitate legitimate trade and raise
compliance

September 2011

11

Center of Excellence & Expertise


Industry
-
based concept


Pharmaceuticals;


Engage industry stakeholders and
government agencies;


Develop unified industry approach for
facilitation and problem resolution.