Omar Jean Sakr

diligentdeputyΔιαχείριση

8 Νοε 2013 (πριν από 4 χρόνια και 2 μέρες)

150 εμφανίσεις

Omar Jean Sakr

Oman


October 10, 2010





This

presentation

aims

at

comparing

the

environmental

practices

in

locally

owned

4

&

5

*

hotels

to

similar

hotels

managed

by

international

chains
.


Waste

minimization

and

management


Energy

conservation

and

management


Fresh

water

resources

management


Wastewater

management


Hazardous

substances

management


Involvement

of

staff,

managers,

guests,

supply

chain

and

communities

in

environmental

issues




Utilize

existing

resources

efficiently



Minimize

negative

environmental

impacts



Educate

staff

and

clients

about

environmental

and

social

issues



Pass

their

social

and

environmental

values

through

the

supply

chain



Contribute

towards

the

cultural

and

economic

development

of

the

communities

in

which

they

are

located
.













ICRT 2009



To

reduce

costs


To

keep

on

the

right

side

of

the

law


To

retain

employees


To

perform

responsibly


To

improve

their

reputation


To

increase

revenues

and

market

share


To differentiate themselves from their
competitors

0
20
40
60
80
International
Local
International
15
Local
75
1
0
5
10
15
20
25
30
International
Local
International
15
Local
27
1

Sample represents 47% of
the 4 & 5 * locally owned
hotels and hotels
managed by international
chains.

0
5
10
15
International
12
Local
4
1


80
%

of

the

hotels

managed

by

international

chains



15
%

of

the

locally

owned

and

managed

hotels



0
2
4
6
8
International
Local
International
8
Local
0
1
0
5
10
15
International
Chains
12
International
Chains with a
green program
8
1


67
%

of

the

hotels

managed

by

international

chains

are

environmentally

committed

and

have

someone

in

charge

of

their

green

program



0
%

of

the

locally

owned

and

managed

hotels

have

a

green

program

or

have

a

person

in

charge

of

launching

such

programs



Only

one

hotel

has

a

dedicated

person

with

the

title

of

Responsible

Business

Coordinator


Three

hotels

are

delegating

the

green

actions

to

the

HR

supervisors


Three

hotels

are

delegating

the

green

actions

to

the

Chief

Engineers


One

hotel

is

delegating

the

green

actions

to

the

Executive

Housekeeping

Supervisor





50
%

of

the

concerned

international

chains

have

the

support

of

their

top

management

through

one

monthly

meeting

dedicated

to

this

issue


25
%

of

these

hotels

do

not

rely

on

the

top

management’s

involvement


25
%

of

these

hotels

have

to

report

the

decrease

in

cost

due

to

the

green

actions

to

the

members

of

the

top

management

0%
10%
20%
30%
40%
50%
Series1
42%
25%
33%
Cost reduction
Improve the image
Respond to guest
needs




For International Chains:


Financial restrictions


Lack of management awareness



For the locally owned hotels:


Financial restrictions


Lack of interest by the owners



0%
20%
40%
60%
80%
Programs imposed by the
mother company
75%
Programs locally stimulated
25%
1
0%
20%
40%
60%
80%
Have measured
25%
Haven't measured
75%
1
0%
20%
40%
60%
80%
Have measured
25%
Haven't measured
75%
1

This

study

has

revealed

that

globalization

has

some

positive

advantages

in

Environmental

Management
.


3

hotels

managed

by

the

same

international

chain

have

3

different

levels

of

environmental

commitment


2

hotels

managed

by

the

same

regional

chain

proved

to

be

non
-
sensitive

to

environmental

management



Most

of

the

international

chains

still

do

not

care

to

identify

the

effects

of

their

environmental

practices

on

their

staff

and

guests


Cost

reduction

is

still

the

number

one

motivator

for

international

chains

to

adopt

environmental

initiatives




International

chains

haven’t

yet

delegated

seriously

their

environmental

commitment

to

a

dedicated

Sustainable

Manager


Hotels

which

have

the

support

of

their

top

management

are

more

serious

about

putting

their

environmental

commitment

into

practice





Locally

owned

hotels

lack

the

environmental

awareness

and

the

willingness

to

invest

in

long

term

practices

which

minimize

harmful

impacts

on

the

environment



As

a

result

of

these

various

initiatives,

the

Hospitality

industry

has

come

to

an

understanding

that

“responsible”

initiatives

need

to

influence

all

aspects

of

design

and

operation

from
:



The

design

and

construction

of

new

hospitality

facilities

that

can
:


Operate

with

a

minimum

of

resource

inputs


Produce

a

minimal

level

of

pollution


Contribute

to

the

local

environmental

quality


Contribute

towards

the

development

of

the

local

community

socially

and

economically


.










ICRT

2009