Introduction to Jarvis Intelligent

darkfryingpanΚινητά – Ασύρματες Τεχνολογίες

10 Δεκ 2013 (πριν από 3 χρόνια και 8 μήνες)

72 εμφανίσεις

Introduction

to
Jarvis Intelligent
Service Platform

Introduction


A new concept in the service
industry


Utilizes Android and iPhone
platforms to host a variety of
services offered


Client server based software


Web portal for software
management and configuration


Role based access for hotel staff


Industry


Jarvis product aims to serve hotel
industry with a great scope in
tourism dominated markets



Hotels


Resorts


Fine dinning Restaurants


What's new in the concept?


It

challenges

traditional

ways

in

which

service

is

provided


Service

is

provided

using

virtual

private

assistant

like

mobile

app


Multi

lingual



Guest

can

choose

their

language

preference


Localized

billing

feature

to

minimize

discrepancies


Personalized

app

preferences

for

each

guest

Traditional Service Model

Gaps In Traditional Service Model


Communication

Gap



Lingual

Issues


Communication

Gap



Listening

Error


Service

Call

Overload



Error

in

manual

ticket

generation


Time

delay

in

inter

department

routing


Guest

has

no

information

on

order

status


Discrepancies

in

billing

Jarvis Service Model

Product Features
-

I


Multilingual

support

per

guest

basis


Provides

for

personalized

attention

to

each

guest


Configurable

with

respect

to

services

provided


Automatic

order

tracking

to

minimize

discrepancies

in

billing


Reduces

human

errors

in

taking

guest

orders

Product Features
-

II


Service

is

provided

for

various

departments

like

F&B,

House

keeping,

IT,

Travel

etc
.


Easier

tracking

of

each

guest

request


Enforces

quality

of

service

policy

parameters

for

hotels


Escalation

tracking


SMS

support

Jarvis Mobile Application


Runs

on

android

platform

on

a

variety

of

mobile

and

tablet

devices


Remote

control

and

monitoring

via

heartbeat

messages


Behaves

like

a

virtual

private

assistant


Attractive

user

interface


Provides

variety

of

services

on

just

a

few

clicks


Jarvis Server


Excellent

performance


Lightening

fast

response

times


Enterprise

class

server

software


Works

autonomously



0

downtime


Negligible

maintenance


Built

in

security

features


Optimized

database

Jarvis Web Client


Role

based

access

for

hotel

staff

eg
.

F&B,

Housekeeping,

IT,

Travel

etc


Provides

user

interface

for

tracking

guest

requests
.


Configuration

options

for

adding

more

services
.


Configuration

changes

are

automatically

updated

to

tablet

devices

Value Proposition
-

I


Adds

to

the

brand

value

of

the

hotel

by

providing

latest

in

the

technology

for

the

service

industry


Reduces

human

interaction

and

hence

reduces

scope

for

making

errors


Provides

a

way

for

customer

to

keep

a

track

of

their

requests

and

billing

information

hence

reduces

discrepancies

Value Proposition
-

II


Multi

lingual

features

provides

better

communication

option

for

the

guests

from

foreign

origins


Enforces

quality

of

service

standards

by

making

automatic

escalations

of

delayed/pending

service

requests


Cost

reduction

benefits

by

reducing

the

number

of

man

force

required

to

provide

service



Infrastructure requirement


Basic

LAN

set
-
up

including

router,

L
2

switches

and

network

cabling
.


Wifi

availability


Server

Machine

running

linux

operating

system

for

Jarvis

server


GSM

Modem

for

SMS

support


Product Walkthrough

Product Walkthrough

Product Walkthrough

THANK YOU


VERSUM INFOTECH PRIVATE LIMITED

263 PARMANAND COLONY

DELHI


110009


PH
-

011 27605149

MOB
-

+91 9811138669