Edmund Balnaves, Information Coordinator, IFLA ... - IFLA 2011

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Prosentient Systems

DSPACE

Dr Edmund Balnaves

Prosentient Systems

ejb@prosentient.com.au

ICT in Parliamentary Libraries

ejb@prosentient.com.au

©
2011
Prosentient Systems Pty Ltd

The Strategic picture
El panorama
estratégico

“Guidelines for Legislative Libraries”


Keith
Cuninghame

http://www.ifla.org/en/news/new
-
ifla
-
publication
-
guidelines
-
for
-
legislative
-
libraries



Focus on parliamentary needs


Impartiality


Synthesis from different sources


Public Policy coverage


Confidentiality


Collective memory


Quantitative success factors for parliamentary systems

ejb@prosentient.com.au

©
2011
Prosentient Systems Pty Ltd

The Technological Picture
El Panorama
tecnológico


Technology landscape

Mobility

Web 2.0

Open source

Open Access

Virtualisation

Library Systems Landscape

E
-
Books & E
-
Journals

Multiple client connection points

Integrated Library management

Digital Library systems

Library Inter
-
operability

Simpler distribution & deployment

ejb@prosentient.com.au

©
2011
Prosentient Systems Pty Ltd

Information communication Technologies for Libraries

Tecnologías de información y comunicación para las bibliotecas





Research and Reference Desk Services


Library Management Systems


Digital Library Systems


Document Delivery Systems


Content Management Systems


Digital Archives


Document Management (Media Management System)


Social media and Web 2.0 applications


ejb@prosentient.com.au

©
2011
Prosentient Systems Pty Ltd

Inter
-
operability and Open Source

La interoperabilidad y de código abierto



The importance of inter
-
operability


Sharing resources across a region


Increasing visibility of resources across mobile devices


Open Source often has a strong services layer


Open Source systems are often “early adopters”


Implementation of code may be imperfect but equally is
open to
repeair


ejb@prosentient.com.au

©
2011
Prosentient Systems Pty Ltd

IMPROVING YOUR ICT SYSTEMS


WHERE TO BEGIN?????


¿
Por

dónde

empezar


ejb@prosentient.com.au

©
2011
Prosentient Systems Pty Ltd

REVIEW, REFLECT, RESOLVE TO ACT

Revisar, reflexionar, determinación de actuar



What is important to your Members


What resources do you have already


What resources can you draw on

REVIEW


Setting the priorities

REFLECT


Selecting systems


Implementing systems

RESOLVE
TO ACT

ejb@prosentient.com.au

©
2011
Prosentient Systems Pty Ltd

Review
Revisar



Review the “Guidelines for Legislative Libraries”


Workshops, Meetings, Quantitative and Qualitative research


Key Performance Indicators


Review the nature and type of current requests


Brainstorm with your staff


Review directions taken regionally by other parliamentary
libraries


Finally: review the “Handbook for ICT in Parliamentary
Libraries”


when published!

ejb@prosentient.com.au

©
2011
Prosentient Systems Pty Ltd

Reflect

Reflexionar


Define a set of priorities


Examine funding for key projects


Internal


External (UN, Regional, National, Organisational)


Examine software & platform options


Open Source
vs

Commercial


Hosted
vs

In
-
sourced


ICT requirements of your organisation


ejb@prosentient.com.au

©
2011
Prosentient Systems Pty Ltd

Resolve to act

Determinación de actuar


Many ICT projects fail


Fail completely


the project is written off


Fail to meet their original goals


Goals too ambitious


Goals ill defined or unattainable


The “bid to win” mentality


ICT project management methods focus on reducing the risk


There are many standard requirements documents for library
systems


Key ingredients to success are:



Defining clear deliverables


Dividing big projects into manageable delivery stages


Whether commercial or open source: try to work within the standard
workflows


excessive customisation is the “path to hell” in the long term.



ejb@prosentient.com.au

©
2011
Prosentient Systems Pty Ltd

Introducing... The ICT handbook for parliamentary
libraries



Sponsored by the IFLA Parliamentary Libraries Section and the
Global Centre for ICT


Content developed by Dr Balnaves and reviewed by an international
committee comprising:


Adolfo
Furtado


Albert
Nuntja


Andy Richardson


Daniella

Giacomelli



Raissa

Teodori


Donna
Scheeder


Innocent
Rugambwa


John
Pullinger


Roxanne
Missingham


Moira Fraser


Sari
Pajula


Soledad
Ferrierro


William Young



ejb@prosentient.com.au

©
2011
Prosentient Systems Pty Ltd

ICT Handbook for Parliamentary Libraries

Introduction & Roadmap

A general introduction to ICT in Parliament.

Service selection and managements

Chapter 1: guidelines on the selection and management of library
services.

Core Library Services

Chapter 2: A discussion of core services for parliamentary
libraries, including Library Management,
Referece

& Research
Services.

Archives and Records Management

Chapter 3: The role of parliamentary libraries in archives and
records management.


ejb@prosentient.com.au

©
2011
Prosentient Systems Pty Ltd

ICT Handbook for Parliamentary Libraries


Managing Electronic Resources

Chapter 4: The increasing role of managing electronic resources
within parliamentary libraries.

Social Media and Web 2.0

Chapter 5: An overview of Web 2.0 developments and the
common technologies.

Impact measures and statistics

Chapter 6: Quantitative tools for measurement of service delivery

Glossary

A glossary of useful terms for Parliamentary libraries.

Further Reading

Bibliography and useful readings.

ejb@prosentient.com.au

©
2011
Prosentient Systems Pty Ltd

The open source melting pot


Open source systems for libraries are mature:


Content management systems


DotNetNuke

(Windows)


Drupal
,
Joomla

(Multi
-
lingual


Windows & Linux)


Wiki software (many versions, Windows & Linux)


Library management systems


Koha (principally Linux)


large international user base


Evergreen (Windows)


Gnuteca

(principally Linux)


PMB (Windows/Linux)


WinIsys



UNESCO supported project


Digital Library systems


DSpace


Wide implementation base in Universities & research houses


Fedora


Strong design, smaller implementation base, more complex installation


Greenstone


UNESCO supported project




ejb@prosentient.com.au

©
2011
Prosentient Systems Pty Ltd

The Integrated Library Management System


El Sistema Integrado de Gestión bibliotecaria


Koha


Evergreen


PMB


Simplifying and enhancing the management of your library


Requests


Acquisitions


Serials management


Reporting & Statistics



New generation catalogues and Web 2.0 features


Engaging your clients in content creation


Extending the catalogue to index across multiple resources (using the
opac

as a federated search tool)


Dissemination of information through web services and RSS

ejb@prosentient.com.au

©
2011
Prosentient Systems Pty Ltd

Digital Libraries Systems

Sistemas

de
Bibliotecas

Digitales



DSpace


Fedora


Greenstone


Kete


Look a best fit for your context:


DSpace



best fit for simple/integrated system with relatively
straightforward workflows


Fedora



best fit for complex workflows managing a diverse range of
objects


Kete



simple wiki
-
style approach


not a strong workflow


Greenstone



avoids database dependencies


not a strong workflow


News feeds, Media releases and internal dissemination


RSS


Mobile delivery




ejb@prosentient.com.au

©
2011
Prosentient Systems Pty Ltd

Content Management Systems

Sistemas de Gestión de Contenidos



Selecting a content management system


What content is important


Accessibility considerations


Mobility considerations



ejb@prosentient.com.au

©
2011
Prosentient Systems Pty Ltd

Reference services


Capturing requests as a knowledge base


Reftracker


Home grown solutions


Web 2.0 solutions


Workflow again:
Integrating the workflow through to
fulfillment


Request placement


Researching the request


Fulfilling the request internally


Pushing through to document delivery (even automatically)


Completing the request


Statistical reporting

ejb@prosentient.com.au

©
2011
Prosentient Systems Pty Ltd

Web 2.0


For communication with other libraries


For communication with your clients


For information research


For information delivery