MBA Placement Capture Form

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4 Νοε 2013 (πριν από 3 χρόνια και 10 μήνες)

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1


MBA Placement
Capture F
orm

Form Version: 1
-
2


SECTION 1

GENERAL
PROJECT

INFORMATION


Company n
ame:

Brothers of Charity Services Merseyside


Contact name
(s) and title(s)
:


Mr Tom
Griffin

Supported Living and Lifestyles Manager




Address:

Thingwall Hall

Broadgreen

Liverpool

L14 7NY










T
el No:


(0151) 2284439

Mobile: 07717456756


Email:



tom.griffin@bocmerseyside.org.uk


Website
:



www.brothersofcharityservices.org.uk





2

S
ECTION 2

PLACEMENT

DETAILS


Placement

N
ame:

Brothers of Charity Services Merseyside
-

IT and Web Development


About the Collaborating O
rganisation
:

The BOC is an international organisation and is one of the leading Service Providers
for people with learning disabilities in the North West Region. The service employs
over 600 staff and provides a service for up to 290 people in various parts of
Merseys
ide. It is a dynamic and progressive organisation but needs to evolve a more
business intelligence logic in its systems and operations and in so doing effectively
evolve and transform our services in the new and challenging operational
environment whilst p
rotecting and promoting our core values. Our service is
multifaceted and in order to make this transition successfully, several areas of our
services needs to be developed.


These include:

Workforce Development

E
-
Marketing

Information Technology and Web
development

Establishing a Social Enterprise.


Essentially, this means that the service can provide separate challenging and exciting
placements for four MBA students, particularly for those with specialist interests and
skills in the above areas.




Pla
cement
Project
Details:

IT and Web Development


Part of an international movement operating in 28 countries across the globe, BOCS
in the UK c
urrently operates on a local market
level
and

as such
is currently separated
into two service providers;
Merseyside and Lancashire
. Contemporary market
environments clearly indicate growth of a regional scale market, highly competitive in
nature from the growth strategies of large scale social care suppliers and
overwhelmingly commercial following subsequent
rounds of competitive tendering,
reduction of public service provision and social care budget cut agendas following the
election of a coalition government in 2010.

As such the two local services need to
consider strategic initiatives to effectively operat
e and remain financially sustainable
in

the same North West
regional
market
. As part of a wider strategic plan, investment
in new
consolidated network structures
and improved computerised management
systems is identified as a key element to the
organisatio
ns
long

term financial
viability and sustainability.

Increased pressure on finance, greater efficiencies and increasing reporting
requirements means the existing systems and infrastructure do
es

not meet the needs

3

of the
organ
i
sation

moving forward.
The
pl
acement

would

support the service in
d
eveloping

an effective
strategic and tactical framework

plan to
further
develop and
consider
implement
ation issues of

a
web

based network

and

inclusive
interactive
web
site for the Services.
In order to produce a reliable and cohesive internet based
communication medium for both internal and external purposes
the project will look
to design

and
develop
a framework delivery plan for

the following:


1)

Web Based Network:
The service is in the proce
ss of developing a web based
secure
EPN

/
VPN /
Intranet
which will act as focal point for facilitating and
sharing communications, h
ardware, information and data,
software, backup
and enhancing network security.


The developed network will look to
strengthen, centralise and
virtualises

our existing localised IT infrastructures
both to maximise LAN and WAN performance, reduce overall running costs
and ensure future scalability.


This network will
develop from a BSM
(Business Service Management)
orientation and
support the increasingly fragmented and regional nature of
our services and facilitate secure private access from local offices and
individuals using mobile and remote working

including shared access and
utilis
ation of business applications and data warehousing
.
The project will
consider and forecast future utilisation, capacity and performance of the
network and as such make recommendations around IT infrastructure
development for the following:


a)

Shared Network

and Firewall Service using VPN’s.

b)

Effective Connection Methods

including resilient bandwidth.

c)

Site Appropriate Wired / Wireless Connection Technologies for
Operational Hubs and Networks.

d)

Optimal Scale of
Virtualised
Networks / Associated Infrastructure an
d
H
ardware Issues.

e)

Backup Service and Data Management Processes.

f)

Local and Regional Network Infrastructure Design
, Topology

and
Performance

using e
ffective
FCAPS
arrangements around
Network
Operation,
Management
, Provisioning
and Administration

g)

Intranet
Development


h)

Optimising
Managed or Other
Hosting Arrangements including
feasibility of in house hosting

i)

Migration of E
-
mail services into a centralised shared environment.

j)

Migration of Management Information Services into a centralised
shared environment.


2)

Website Development:


In order to facilitate an effective and dynamic e
-
marketing and communications
strategy the service will look to develop a
framework plan

and draft work
-
up

for
the design and administration of a
website to ensure delivery of online
managed

4

communications and marketing content using a website which in itsel
f would act
as a portal for web based applications and intranet.

Web design planning would
determine the optimal structure of the website including information
architecture, navigat
ion interface schemes, page layout, web page schematics
and branding consistency.

Content administration processes would be designed
and created to allow sustainable in
-
house content management of text, forms,
GIF and JPEG
images and video using HTML tags
supported by browser plug ins
where necessary.
Processes around managing the use of content from vulnerable
people and copyrighted material
will also need to be designed into the
administrative processes. The vision around interactive cont
ent therefore means
static and
dynamic web pages will need to be worked into the web page design

along with
practical template and content
guidelines relating to aesthetic and
branding consistency
.

In addition

to the above the following
accessible web
desi
gn
considerations

focussing on the individual needs of those accessing our
web site

will need to be
considered and
formul
a
ted

in ensuring inclusivity

and
access
:



a)

Web Pages:
Creation,
Content, Ren
dering, Interaction and Aesthetics.

b)

Web Site Architecture:

Web Pages, Hosting, Encryption, Hyperlinks
and Service Based Format.

c)

Web Applications Design (if appropriate).

d)

Multimedia:
Multilingual
Communication

and Text
,
Animation, Easy
Read,
Audio and
Video Formats supporting easy navigation for
example.

e)

Authoring

/ Copyright Management

f)

Communication Design

and Human / Computer Interaction
: Improving
access to the website for people who may have physical or learning
disabilities or whose first language is not English.

g)

Service Identity: integration of the values, vi
sion and mission
statement of the Services into the Web Site, including branding
consistency.

h)

Information Architecture

i)

Interaction Design

j)

Web Marketing Functionality


use of interactive, non
-
language video
or animation formats or URL’s to non
-
English vers
ions of the web
-
site.

k)

Search Engine Optimisation: Integration of web site content into e
-
marketing an SEO tactics.






Expected Outcomes /
Project Deliverables:


5

Web Based Network:


1.

To provide support for the design and production of a framework plan for

the
development of a web based VPN.

2.

Designing in
systems
infrastructures that
should remain low cost and effective
as service needs change

3.

Considering forward planning s
ystems
infrastructure that can

be rationalised
across the
services

in order to
provid
e a platform for
developed
applications
that
reduce the duplication of effort and provide appropriate
user, staff and
stakeholder
access to the relevant information

4.

Act as a
planned strategic
catalyst for harmonising the operations within the
UK business,

whilst supporting a regional structure

5.

Provide a business improvement process plan relating to centralisation and
harmonisation of common processes, procedures and values across each of
the individual local services

6.

The ability to
support management applications
relating to business support
applications.

7.

Assess the form and performance issues to support g
ood intercompany
communications, with secure remote access for users where required

8.

Good reliable hardware infrastructure
plannin
g
that will meet the foreseeable
needs of the
services
and which can easily be adapted in the future


Website Development:


1.

Web Pages: Creation, Content, Rendering, Interaction and Aesthetics.

2.

Web Site Architecture: Web Pages, Hosting, Encryption, Hyperl
inks and
Service Based Format.

3.

Web Applications Design (if appropriate).

4.

Multimedia: Multilingual Communication and Text, Animation, Easy Read,
Audio and Video Formats supporting easy navigation for example.

5.

Authoring / Copyright Management

6.

Communication
Design and Human / Computer Interaction: Improving access
to the website for people who may have physical or learning disabilities or
whose first language is not English.

7.

Service Identity: integration of the values, vision and mission statement of the
Serv
ices into the Web Site, including branding consistency.

8.

Information Architecture

9.

Interaction Design

10.

Web Marketing Functionality


use of interactive, non
-
language video or
animation formats or URL’s to non
-
English versions of the web
-
site.

11.

Search Engine Op
timisation: Integration of web site content into e
-
marketing
an SEO tactics.






6



Expected Timescale of Project
:

Placement term


Expected Days / Hours of Work
:

To be confirmed with the collaborating organisation closer to project start date.



7

SECTION

3

RESOURCES REQUIRED FOR THE PROJECT


IT HARDWARE/ SOFTWARE


ITEM

PROVIDED BY


PC internet access


BOC















EXPENSES EXPECTED TO BE INCURRED


ITEM

PROVIDED BY



Travel Cost
s and Subsistence.



BOC

















ANY OTHER RESOURCES
-

To be discussed


ITEM

PROVIDED BY















8

APPENDIX A

INSURANCE / HEALTH & SAFETY DETAILS




Details of Health and Safety Regulations of collaborating organisation

To be confirmed with the collaborating organisation closer to project start date.



Details of employer’s liability / public liability insurance cover

To be confirmed with the
collaborating organisation closer to project start date.




9

APPENDIX B

PLACEMENT CONFIRMATION



Copyright /
Intellectual Property/Liability


Any materials /
products produced as a direct result of the project as stated in this
document become the property

of the host organisation (as stated in Section 1)
following completion of the project, and the host organisation will own any
Intellectual Property arising from the project. The University and the student shall
not be held liable for any consequences aris
ing from the use of the outcomes of the
project.


Project Completion


The project is taken to be completed at the time of the submission of the written
reports by the student. This date will be notified to all parties well in advance.


Confidentiality


The

student, supervisor, and any other parties who may be privy to confidential
in
formation, should sign the
declaration

below
:


We confirm that we

have completed any requirements relating to confidentiality:



Signature


Name



Organisation


Date



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This document has been completed and agreed upon by the following:




Signature


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Organisation


Date



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