Practical Innovation in IT

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20 Νοε 2013 (πριν από 3 χρόνια και 8 μήνες)

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Practical Innovation in IT

Reuben
Trusler

|
Creative Director

Utility Creative

We are connected


85% of the globe is covered by

wireless networks



80% of the globe is covered by

the electrical grid

Source:
www.bbc.co.uk
/news/business
-
17858069

Rate of change

1983

2011

A bit about me



Background in design (Visual Communication)


Creative Director at Utility Creative


Utility Creative


In business 13 years since 1999


Multidisciplinary
design and production
agency


Devising creative strategies
that generate
positive behavioural
change

Innovation in IT


Cloud computing


What
is the cloud


Uses for cloud computing


Benefits


Is it right for you?


Is it safe?


Who is it working for
?


Recommended cloud services



Innovations in point
-
of
-
sale


Benefits of POS innovation


iPad

POS Case
Study

What is the Cloud?

It’s been the ‘next big thing’ for a while . . .
But what is it?


It sounds complicated . . .

Let’s look at cloud computing in simple terms.

In a nutshell


The cloud is a metaphor for the
internet



Cloud computing is a model for
enabling convenient, on
-
demand
network access to a shared pool of
configurable computer resources

Cloud computing broken down


PaaS



Google apps, Microsoft
Azure



SaaS



CRM’s,
Quickbooks



IaaS



Rackspace
, Amazon Cloud
Formation, Servers and storage

Is your head in the clouds?


If
you use email, access online document
software or post photos on Facebook, you’re
using
the
cloud



You can use
it
to store online tax and finance
records



You can use it to back up files for storage off your
computer

Cloud computing in real terms

1. Email

IMAP (internet message access protocol)


POP3 (post office protocol)



2. No need for local data storage




3. Collaboration

Google launched a cloud service


Google Wave


that allows groups of people to work
on the same document, idea or proposal in real time, whenever convenient
.


4
. Extra power

If you need more processing power, the cloud means there’s no need for up
-
front
investment in client
-
owned
resources.


5
. Only what you need

Cloud computing enables you to rent access to software, instead of installing it on the
premises.

Benefits of the Cloud

Some Australian businesses are already following a
‘zero software’ strategy for the following reasons:


Cost efficiency


Flexibility
and collaboration


Improve
customer experiences


Reduce time to market new products and
services


Less hardware and
software


Instant software updates


Good investment for smaller business


Is it right for you?

When considering moving to a cloud
-
based
service, treat it like any other business decision.
Understand your needs and make sure it’s a
good fit
.

Is it safe?

Risks involved include:


Users
do not physically possess storage of
their own data. Responsibility and control
remains with the
provider


Users
become dependent upon the cloud
-
computing
provider


There
is always the risk of a security breach
when dealing with data storage off
-
site

Costs


Some services are free:


Gmail, Live,
Opensource


Subscription model:


Dropbox


iCloud


Google Apps


Pay per use


Enterprise License

Who is it working for?

In 2012 many large
-
scale
organisations

embrace the cloud and
fundamentally change
their IT
infrastructure

$800 million
in the
next five years

Cloud services revenues are
forecast to climb from $470.3
million in 2012 to $2030
million by
2015 in Australia


Recommended cloud services


Google Apps
-

email, docs, calendars, free up to ten users



Evernote



The app for everything I want to save
-

To Do lists, my
journal, reminders, writing ideas, you name it
!



Dropbox

-

Dropbox

is a free service that lets you bring your photos,
docs, and videos anywhere and share them easily
.



Huddle
-

Huddle is the #1 SharePoint alternative for Enterprise
Collaboration and Content Management in the cloud and is used by
more than 100,000 businesses globally
.


File sharing: share files across the firewall with your colleagues and
partners


Project
collaboration collaborate and assign tasks to get work done
efficiently and
effectively


People
: users profiles allow you to connect with the specific people you
need to contribute to your
project

Innovations in point
-
of
-
sale

Innovations in point
-
of
-
sale


With technology improving at lightning speed,
it’s no surprise that retail point
-
of
-
sale systems
don’t operate at all like the cash registers of
old



Increasing efficiencies and streamlining business
practices are at the forefront of a lot of IT
innovations. For those in the hospitality trade,
this can take a variety of
forms



Traditionally, pubs and restaurants use
cash
registers to ring in sales. Today, you can run your
point
-
of
-
sale operations in very different
ways

The Benefits

There are numerous benefits to
traditional
POS software available through IT
innovation:


Inventory management


Tailored to
suit the specific needs of
small operations as well
as chain stores


Sales reports


No
more phoning in purchase orders


No
more guessing around sales trends


Knowing
what they’re buying
and when


The Benefits

These days, you can have a complete point
-
of
-
sale system at your
finger tips using an iPad instead of a cash register.



There are various
apps
such as
ShopKeep



which requires a
monthly
fee for use


that do all the work of a traditional cash
register
.


The advantages of using an iPad POS for your business are
:


Cost savings


Ability
to streamline
business management


Ease
of employee
training


Measure, track and report on customer buying patterns


Integrate social media


iPad POS System


Case Study

TouchBistro

R
estaurant
point of
sale (POS)


Case Study
-

Features


Input Orders


Customise
Floor
Layouts


Configure Menus


Split
Bills by
Seating


Manage
Reservations


Manage inventory
and stock

Case Study
-

Features


Daily Sales
Reports


Manage Staff


Take
-
out Orders


Print/Email
Customer Bills


Publish Menu to
Web

http://
touchbistro.com
/

In summary


Cloud computing


Having
your data or software stored somewhere else other than
your PC and you access it through the
internet


When considering moving to a cloud
-
based service, treat it like
any other business
decision


Cloud computing broken down


PaaS
,
SaaS

&
IaaS


Cost models & risks


Recommended cloud services


Innovation in IT


Streamline business management using ‘smart’ POS systems


Measure and track customer buying patterns


Embedded social media for customer engagement

Thanks for listening

@
reubentrusler

www.utilitycreative.com.au

Final thoughts

Augmented reality