Salesforce.com @ UCSF

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17 Φεβ 2014 (πριν από 2 χρόνια και 9 μήνες)

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Salesforce.com @
UCSF
Ed Martin
Deputy Director, Software-as-a-Service Solutions
Information Technology Services

February 2, 2012
Topics


Salesforce Overview


UCSF Salesforce Projects


Q & A
Benefits of the Salesforce Platform


Low cost


“pay as you go” licensing


Salesforce Foundation discount


Premier Support donated to UCSF


Focuses on solving business problems


Faster, iterative application platform


App Exchange


Continual product improvement


Security, flexibility and scalability


Data is ours and covered by BAA


Flexible, robust security framework


Platform scalability and reliability
Salesforce Infrastructure Roadmap
EDS Profile
Synchronization
Business
Analysis
Surveys
Enterprise
Data Integration

Premier Support

SF-to-SF
Integration
Enterprise
Chatter
Dev. Processes
& Standards
Single Sign-on
Integration
Salesforce.com Platform Overview
UCSF  
Clinical
Applications

Education
Applications
Research
Applications
Administrative
Applications
apps  
Salesforce Applications
Research


Athena Breast Care Network


Participant Recruitment System


UCSF Profiles Messaging


Mobile Diabetes Management

Clinical


Concierge Services


Radiology Referrals


Athena Healthcare Questionnaire


External Physician Referrals


Nursing PI Surveys


Chatter for Health
Administrative


Bright Ideas


Ideas for UCSF Benioff Children’s
Hospital


Enterprise Chatter


CACTAS


Research Technology Alliance


Risk & Compliance
Academic


GME Program Management


Physician Training Verification


Honors & Awards


Preceptor Tracking


GHS Student Tracking
Key

CRM
Collaboration
Contracts
Custom DB
Mobile/Tablet
Research Systems


Athena Project


Multi institutional research application
to improve breast cancer care and
outcomes


Participant Recruitment System


Marketing & management of patient
recruitment and registry for research
projects


UCSF Profiles/Chatter Integration


Integration of Chatter as a messaging
backbone for UCSF Profiles


Mobile Diabetes Management


Telehealth
mobile application to
improve diabetes management
Clinical Systems


Concierge Services


Tracks & schedules inbound
referrals to Medical Center
Concierge Services


Radiology Referrals


Tracks & manages data related to
physician relationships through
referral history and interaction logs


Athena Health Care Questionnaire


Patient surveys and family history on
iPads
in clinics


External Physician Referrals


Streamlining referrals for Physician
Liaison Services.
Clinical Systems (cont.)


Nursing Performance
Improvement Surveys


Self-service survey management
for capturing nursing metrics &
improving nursing practices.


Chatter for Health Pilot


Integration of Chatter & clinician
paging system for improving
patient care messaging.
Education Systems


GME Program Management


Manage accreditation, data, workflow
for 80+ GME programs


Physician Training Verification


Verification of residency for any UCSF
trained medical resident.


Honors and Awards


Database to track & manage faculty
awards & honors for all faculty
Education Systems


Preceptor Tracking


Tracking mentoring relationships for
School of Medicine


Global Health Education Programs


Track students across new
educational programs in Global Health
Sciences
Administration Systems


Bright Ideas


Suggestion Box for Medical Center,
UCSF Sustainability, and School of
Medicine


UCSF Benioff Children’s Hospital
Ideas


Public web site for suggestions to
the Children’s Hospital


Enterprise Chatter (beta)


A social networking, collaboration
tool, and messaging platform
Admin. Systems (cont.)


Research Technology & Alliances


Managing dialogue with potential
industry research partners


Centralized Agreement, Contact
Tracking & Approval System


Enterprise contract management for
ITA, PSA, and C&G.

Q & A

Thank You!