Intelligence Analysis Tools

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Knowledge Management and
Intelligence Analysis Tools

Innovations in Justice:

Information Sharing Strategies and Best Practices


June 2007

Kristie L. Manzi

Senior Management Analyst Supervisor

Florida Department of Law Enforcement

Office of Statewide Intelligence

Financial Crime Analysis Center

kristiemanzi@fdle.state.fl.us

Knowledge Management


Knowledge Management comprises a range of
practices used by organizations to identify,
create, represent, and distribute knowledge for
reuse, awareness and learning.

Source:
Wikipedia.org


Knowledge Management


Programs are typically tied to organizational
objectives and are intended to achieve specific
outcomes, such as


shared intelligence


improved performance


competitive advantage


higher levels of innovation

Source: Wikipedia.org


How does this affect intelligence analysis?


How is knowledge being transferred?


Are we asking the right questions?


Do we have


The right information?


Are we producing


The right thing?


Knowledge Management &
Intelligence Analysis

Knowledge Management &
Intelligence Analysis


Do we understand the data?


Business rules


Limitations


How do we get there?

Knowledge Management &
Intelligence Analysis


Training/Development


Progression from basic to advanced


Intelligence analysis


Analytical techniques


Computer programs/software


Basic law enforcement intelligence


On
-
the
-
job


Specialized

Knowledge Management &
Intelligence Analysis


Training/Development


Mentoring


Senior analysts


Rotation


Professional development


Retention


Career progression


Continuing education



Training/Development


Critical product review


Feedback


Peer review


Procedures manuals


Sample products


Process documentation


Knowledge Management &
Intelligence Analysis

Technology


Absolutely!


To augment the intelligence cycle


Collection


Collation


Analysis


Dissemination


Issues/Challenges


Validation/Evaluation


Critical thinking


Motivation


Planning

Collection

Collection

Planning

Evaluation

Evaluation

Collation

Analysis

Dissemination

Re
-
evaluation

Intelligence Cycle

The Financial Crime Analysis Center
and Technology


Tactical support to law enforcement and
prosecutors


Financial Crimes Enforcement Network (FinCEN)


FDLE Financial Transaction Database


Spreadsheets and pivot table reports


Pattern discovery and visualization tools


Secure, on
-
line assistance request form


Knowledge Management &
Intelligence Analysis






The wrong data

Afraid to ask

Don’t understand the data

Fails to meet customer’s needs

No analysis, “dressed
-
up
information”

Challenges

Knowledge Management &
Intelligence Analysis

Information + Analysis = Intelligence

Right data

Validated

Processed

The intelligence process (cycle)

The Financial Crime Analysis Center
and Technology


Proactive analysis using various on
-
line financial
resources


Develop cases meeting the FDLE investigative
strategy


Use pattern discovery and visualization tools


Trend/pattern analysis


Link and/or event flow analysis and visualization


Spreadsheets & pivot table reports



Proactive Case Example

The FCAC Use of
Technology