Are virtual campuses a natural evolution towards collective intelligence in Higher Education ?

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6 Νοε 2013 (πριν από 3 χρόνια και 5 μήνες)

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Bénédicte Champagne

Haute Ecole Provinciale de
Hainaut

Condorcet


Are virtual campuses a natural
evolution towards collective
intelligence in Higher Education ?


Evolution of population in French
universities

Higher

Education is in
deep

mutation

Open Networking


Bologna


Fast & cheap communication

Serving

local
communities


Anti
-
globalization



Political

issue

New public
responsability


Entrepreneurial strategies


Driven by project development

Higher Education Inc


Commercial issue


Private
-
public
fundin
g

OECD/France
International
Conference

Higher Education to
2030:

What Futures for
Quality Access in the
Era of Globalisation?

On
-
line version : http://www.oecd.org/dataoecd/59/56/41809568.pdf

Stakes versus intranet solution


Common points with
corporate :


Common structure

Staff


Management


customer


Common values:


«

Satisfaction

» of the
customer,


Financial aspects,


Innovation & learning


Internal process




Development of intranet
solutions : «

virtual
campuses

»

Political/

Economical

Socio
-
cultural/

pedagogical

Virtual campuses : a solution
?










Virtual campuses started in
1995
-
2000


Usually proposed services :


News platforms


Pedagogical platforms


Files repositories


Looking backwards :



Internal communication


Multiple ways of communication
(email, forums, online notices,
…) misused


Information management is
weak


E
-
learning


Often limited to on
-
line version
of syllabi


Oriented, presented & perceived as
a technical/informatics project


Few merging between social &
technical issues


Restricted investments in
training


Relation to information have changed



Internal communication


tool of facilitation of the
regulation of the institution


Multiple information editors


Internet users become information contents
generators



COLLECTI VE I NTELLI GENCE
CONCEPT

-
KNOWLEDGE

MANAGEMENT

-
I CT

-
LATERAL

CONTRI BUTI ONS

How to
transform

a
virtual

campus
in a (more) efficient intranet ?

Concept of collective intelligence

Definition

from

MIT collective intelligence center:


Intelligence
is

:


The ability to learn or understand


To deal with new or trying situations


The skilled use of reason


The ability to apply knowledge to adapt to one's environment


Collective intelligence
is

:


Group(s) of individuals doing things collectively that seem
intelligent



Groups addressing new or trying situations



Groups applying knowledge to adapt to a changing
environment



Deep changes in Higher Educati
on


Lateral management <> classical hierarchical
management


Strategies of knowledge management (formal &
informal contents)


Implication staff & students in the move and collection
of their contribution in many ways









large groups of people (

We

) can, and





should, take responsibility for traditional business functions that


are currently performed by companies, industries and experts



(

Me

) …






We are smarter Than Me, Wiki Books, Barry Libert & John Spector










STUDENT POPULATI ON : 9500

STAFF POPULATI ON 900

PHYSI CAL SI TES : 23

CENTRAL SI TES : 3

ASSOCI ATED SCHOOLS : 3000 ADDI TI ONAL USERS


HEPH
-

Condorcet

(Haute Ecole Provinciale de
Hainaut


Condorcet)

A global management of communication & security

Belnet

Learning
&
research
network

Internet

Centralized

management of
communication &
security

Servers

HEPH


Condorcet

Eduroam

Life cycle of the project

Management

Departments

Teachers

Students

Administrative staff

T
a
sk
force

Design of a
project

Management
approval

On
-
line Platform

Training of the staff
& information
management
support

Evaluation &
adaptation

Platform Services



4 users profile :


Students
-

access to academic department information and classes


Teachers
-

access to staff information, academic department information, teacher
specific services and courses


Non


teacher staff

access to staff information, academic department
information


Managers


On
-

line services :


Academic email address and mailing lists


General information & news


Open
-
source software library


Library services


Courses


Virtual offices


Forums


On
-
line surveys and forms


Ecampus global services

Communication services

Mail


Mail Daemon

Mailing lists


home made development

News/Information


Joomla

Content edition


JCE toolbar

Profiles Management


GM Access

On
-
line forms
-

Chronoforms

Calendar
-

JCAL


pro
-

Software library


Pedagogical Platform
-

Moodle

Collaboration
spaces
-

Sharepoint

Central
Authentication

Services
-

CAS


Two strategies combined:


-
Open
-
source
softwares

-
Home made development

Authentication :


LDAP/AD

On
-
line surveys


Home made
& lime survey platforms

Knowledge management


Procedures repository


ISO certification


Formal & informal knowledge


FORUMs


Social departments


Support service to teachers


Translation in knowledge contents


On
-
line forms


To compile data about institution

s life


Training/support to information management


Dedicated team : 2 approaches


On
-
line contents


Classical training sessions (2h, 10
-
12 persons, hands
-
on session)


Technical use of the information management system


administrative/department staff


Focus on information management & web
-
edition


Pedagogical innovation based on technologies


3 programs based on the integration of Moodle : basics, scenarized sequence
workshop and specific activities workshop (on
-
line tests, forums, …)


Discovery PCs training : basic level


Management of the personal computer


Basic use of Office/pdf and ppt


Use of a web browser and email


Focus on individual pedagogical project


Other tools for teachers


Screencast, podcast, bibliography management, mind mapping, …




User

s contribution at the evolution : first steps


«

Suggestion link

»


Quality management
department


FORUMs


Advertisement system


Participation to surveys


A continuous communication & support


Regular meetings with administrative/department
staff


Communication with management about
information management and communication
strategy


Attention to keep services users friendly and close to
the users


Regular evaluation of final users

Special thanks

Guy Leroy, Christophe Devos, Steve Colin, Vincent
Dewez, Denis Moreaux, Vincent Boulanger,
Christian Verscheure, Michel Villers, Benjamin
Lombardo, Olivier Lerycke, Pierre Destatte, Michel
Poriaux, Yohan Deschryver, Gérard Godfraind, …

1, 2, 3 …Ready f or quest i ons

Thank you for your attention