New and Emerging Technologies

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3 Νοε 2013 (πριν από 3 χρόνια και 9 μήνες)

55 εμφανίσεις

© Robert G Parker


UW
-
CISA 2010

S
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1

New
and Emerging Technologies

3
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New and Emerging Technologies

3
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New and Emerging Technologies


Cloud


Storage, Infrastructure, Application Processing


BYOC


Use of Personal Devices for Business Activities


Impact of Cloud On Service Oriented Architectures


Social Networks


Impact on business culture and communications


Impact on technology requirements

Dealing with the acquisition, implementation, use and impact of new and
emerging technologies on business culture, practices, channel and service
delivery as well as meeting customer expectations


3

New and Emerging Technologies

Cloud
computing
-

National Institute of Standards and Technology (NIST
)



the provision of computational resources on demand via a computer
network
’”

flexibility

and scalability


Cloud
Computing

Advantages

security
, privacy,
availability and
continuity

Increased Risks

A more complete definition may
include:


“cloud computing is the use of the Internet and virtualization concepts to
create an environment in which individuals and organizations can place
storage and processing capacity, supported with communications, into the
Cloud

and to which users can transmit, process and store information”.

4

New and Emerging Technologies

“businesses
are turning to the cloud as a means to accelerate the
rollout of functionality to support the business
unit”.

Related Studies

For more information on cloud computing, see the ITAC Brief "Cloud
Computing: A Primer" available on the CICA's website

Source:
Deloitte
Tech Trends 2011

This, however, results in applications that are “
short on formal
reliability, transactional integrity, security "


Source:
Deloitte
Tech Trends 2011


cloud computing will increase from $17.4 billion in 2009 to $70
billion by
2015


Source:
IDC


Global Industry Analysts

5

New and Emerging Technologies

Information Week
Analytic
-

2010
GRC
Survey

Security
defects in the technology

Cloud Computing Concerns

54%

51%

Unauthorized
access
-

leaked proprietary
information

26%

BCP
-

DRP

25%

Service
provider
viability

C
loud
computing also introduces privacy
risks
,

Specifically,
the
Patriot Act
which allows an American government agency to gain access to data residing
on the cloud
-

without the cloud customer's knowledge
.

Ernst & Young


Privacy Trends 2011

6

New and Emerging Technologies

Won’t Use Cloud

Cloud ROI

7

New and Emerging Technologies

Social Networks

Role in the Election

Social Media in the Workplace

8

New and Emerging Technologies

Social Networks

“Facebook
and
Twitter represent
the move towards a world where
companies have the opportunity to gain closer connections with their
customers.

“social
networks leave behind “digital exhaust”, which "should be mined,
providing a rich source of insight on market positioning, consumer
sentiment and employee
productivity“

Deloitte Tech Trends
2011

Mining Digital Exhaust May Create Privacy Problems

9

New and Emerging Technologies

Mobile Devices

Consumer
Reports predicts that tablet computer sales will number 50
million in 2011 and 100 million in 2012
.


http://
news.consumerreports.org/electronics/2011/05/tablets
-
computers
-
laptops
-
desktops
-
netbooks
-
sales
-
consumer
-
use
-
surveys.html

Mobile devices, including tablets and smartphones, are representing a
larger share of the computer market

More
than half of computing devices sold globally will not be
PCs

Non PC mobile devices (
"smartphones, tablets and non
-
PC
netbooks) will
exceed the estimated
400 million PCs to be sold in 2011

Deloitte Canada 2011 TMT Predictions (Technology, Media, Telecommunications)

More
than 25% of all tablet computers will be bought by enterprises".

10

New and Emerging Technologies

Mobile Devices

RFID, proximity, embedded data gathering present risks included
interception of communications

NFC (Near Field Communications) will reduce the risk

“Smartphone
manufacturers (e.g. Google Nexus S manufactured by
Samsung and the Blackberry Bold 9900/9930 manufactured by RIM) are
including near field communication (NFC) technology within their
devices”

“Intuit
demonstrated at the 2011 Google I/O Developer Conference their
GoPayment

service, which uses NFC "to let consumers wirelessly pay for
items on the go through just a touch of an NFC
-
enabled cell
phone”

Deloitte Tech Trends 2011

11

New and Emerging Technologies

New Technologies and New Uses of Technology Continue to Create Rick

12

Business Reaction

New and Emerging Technologies Risk Management

Failure to identify and address emerging risks

Bleeding edge adoption

Loss of business competitive advantage

Incompatibility with technology and business culture

Create policies and procedures to identify, assess and create a program to
deal with new and emerging technology

Conduct risk assessments specific to each technology

Conduct risk assessments specific to each use of the technology

Implement monitoring and controls to ensure compliance with policies and
procedures

Seek to gain additional business advantage from the new technology

New and Emerging Technologies