Helping Agencies Move to the Cloud

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Helping Agencies Move to the Cloud




March 19, 2013

Mr. Stanley
Kaczmarczyk

Acting Director

Strategic Solutions and Security Services,

General Services Administration (GSA),

Federal
Acquisition Service (FAS),

Integrated Technology Services (ITS
)

Welcome

2


An Introduction to GSA FAS ITS and Cloud
Computing Services (CCS)


GSA Cloud Acquisitions Vehicles


Cloud Services Broker:

The landscape for acquiring cloud services




Today’s Presentation Focus
:

3

An Introduction to GSA FAS ITS and

Cloud Computing Services (CCS)

Total IT Spending

Potential
Spending on
Cloud
Computing

$ 80
Billion

$ 20
Billion

Abstract

4



Cloud Computing Technology is
emerging and redefining the way
information technology (IT) is
delivered to government agencies.

Source: OMB,

Federal Cloud Computing Strategy, February 8, 2011

Potential IT Federal Spend on
Cloud Computing

The

General Services
Administration (GSA) Federal
Acquisition Service (FAS) Office of
Integrated Technology Services
(ITS)
is committed to providing the
agencies with broadly accepted
cost and time savings procurement
vehicles to increase government
efficiency through the adoption of
cloud computing technologies.

The Office of Integrated Technology Services

ITS offers government customers access to IT
products, services, and strategic solutions

5


ITS

Great
Government

through
Technology

Software
Products and
Services

Professional
Services

Hardware
Products and
Services

Security

Communications and
Network Services

Offerings

Strategic

Solutions

ITS Organization Chart

6



Federal Acquisition Service

Integrated Technology
Services

Assisted Acquisition Service

Customer Accounts &
Research

PBS

OCSIT

OGP

OSBU

Regions

Staff

Regions

Staff

Office of Strategic Programs

Center for GWAC Programs

Center for Strategic Solutions and
Security Services

Technology Optimization Division

(Cloud Computing Services PMO)

Security Services Division

HSPD
-
12
-

USAccess

Strategic Solutions Division

(
SmartBUY

Program)

Program Offerings

7



GSA FAS ITS
Center for Strategic Solutions and Security
Services (CS4)

key offerings include the:


SmartBUY Program


HSPD
-
12


USAccess Program


Security Services


Cloud Computing Services (CCS) Program Management
Office (PMO) managed Cloud Acquisition Vehicles

(CCS PMO)

GSA FAS ITS supports agency mission through a portfolio of IT
products, services and integrated solutions that reduces Acquisition
TIME, COST, and RISK.

8

Cloud Computing Services (CCS) Program
Management Office (PMO) Managed Cloud
Acquisition Vehicles



CCS PMO Cloud Acquisition Vehicles

9











The GSA FAS ITS CCS PMO offers the government two (2) cloud
acquisition vehicles:


Infrastructure as a Service Blanket Purchase Agreement


Email as a Service Blanket Purchase Agreement

Infrastructure as a Service BPA

10







IaaS


BPA


Infrastructure as a Service Blanket Purchase Agreement


Enables the Government to buy services from 3 lots:

o
Lot 1
-

Cloud Storage

o
Lot 2
-

Virtual Machines

o
Lot 3
-

Web Hosting

Period of performance:
October 15, 2010 to October 14, 2015

Email as a Service BPA

11







EaaS


BPA


Email as a Service Blanket Purchase Agreement


Enables the Government to buy from following five (5)
service offerings:

o
Email as a Service

o
Office Automation

o
Electronic Records Management

o
Migration Services

o
Integration Services

Period of performance:
September 1, 2012 to August 31, 2017

Consumers can select from the four (4) delivery models :
“Government
Community Cloud”, “Private Cloud”, “Secret Enclave Cloud” or “Public Cloud“

Schedule 70

12



The IaaS and EaaS BPAs leverage IT
Schedule 70, one of the most widely
used IT acquisition offerings available
to federal, state, local and tribal
governments.

GENERAL SERVICES ADMINISTRATION (GSA)

OFFICE OF CITIZEN SERVICES AND INNOVATIVE TECHNOLOGIES (OCSIT)

$20.76M
A
warded

JANUARY 2012

Lot 3
-

Web Hosting

5 Year, Public website hosting

DEPARTMENT OF HOMELAND SECURITY (DHS)

$1.8M
Awarded SEPTEMBER 2011

Lot 3
-

Web Hosting

3 Year Public Cloud Web Content Management Services

DEPARTMENT

OF LABOR
(DOL)

$6M
Awarded

NOVEMBER

2011

Lot 2 & Lot 3

5 Year Enterprise Case and Content Management

NATIONAL ENDOWMENTS FOR THE HUMANITIES (NEH)

$250K
A
warded

MARCH 2012

Lot 2
-

VIRTUAL MACHINE

5 Year, Public website hosting

NATIONAL ARCHIVES AND
RECORDS

ADMINISTRATION

(NARA)

$ 80K
A
warded

MARCH 2012

Lot 3
-

Web Hosting

1 Year, website hosting



Environmental Protection Agency (EPA)

$15M
Awarded

JUNE

2012

Lot 2 & Lot 3

3

Year

Federal Trade Commission (FTC)

$230K
Awarded

JULY

2012

Lot 3
-

Web Hosting ; 1
Year

U.S.

Fish & Wildlife Service

$ 482K Awarded SEPTEMBER 2012

Lot 1


Cloud Storage; 3 Year

IaaS BPA Early Adopters


Awards until date

13

Email as a Service (EaaS) BPA Interest

14


Cloud PMO is engaging with 60+ government organizations that are interested in
learning more or procuring from the EaaS BPA


Range of customer engagements across
federal
,
state,

local

and
tribal

government
organizations


Primarily civilian federal government interest


Government Community Cloud is the preferred cloud email deployment model


Growing interest in Records Management (Lot 3)


Smithsonian
Astrophysical
Observatory (SAO)
(RFQ) and US Army
(Draft RFQ)

Why use a pre
-
existing GSA vehicle?

Potential to save 13 months in procurement time for
large acquisitions

SAVE TIME

Shorter acquisition times can free up agency
resources and money

REDUCE

COST

77.9% of vendors awarded on full and open IT
contracts for single agencies were already available
on ITS GWACS or Schedule 70

REDUCE

DUPLICATION

Pre
-
vetted contracts that reduce procurement lead
times and provide access to premier industry partner
pool chosen following a stringent selection process

REDUCE

RISK

15

Value Proposition of GSA Vehicles

16

Purchasing cloud services through an existing contract is faster
and less costly.

In accordance with FAR 8.405
-
3, a

GSA Schedule

BPA:


Simplifies recurring acquisitions of products

and services


Provides an opportunity to negotiate further discounts


Reduces administrative efforts


Obtains best value by leveraging

buying power


Provides streamlined ordering procedures


Allows for quicker turnarounds on orders


Incorporates terms and conditions consistent with the
underlying contract

On an average, the agencies completed procurement and made an
award against GSA’s
IaaS

BPA within 2 months after releasing their
solicitation.

GSA Assistance & Resources

17




The CCS PMO guides customers through the entire
cloud procurement process.


The CCS PMO offers customers support materials
(Including the Ordering Guide, vendor contact
information, Independent Government Cost Estimator
(IGCE), and other useful templates).


GSA Assisted Acquisition Services (AAS) can offer more
customized acquisition, project management, and
financial management services for large and/or complex
IT

and

Professional Services

solutions.

18

Cloud Services Broker:


The landscape for acquiring cloud services

Need for a New Cloud Acquisition Model

19

Government
Cloud
Consumer

Government
Cloud
Consumer

Government
Cloud
Consumer

Government
Cloud
Consumer

Cloud
Service
Provider

Cloud
Service
Provider

Cloud
Service
Provider

Cloud
Service
Provider

XaaS



Individual Cloud Procurements

“Enterprises are already negotiating multiple
contracts with multiple Cloud Service Providers.
And multiple contracts mean multiple payments […]
multiple data streams and multiple providers to
check up on”


Daryl Plummer, Gartner

Large scale Government adoption of cloud slowed by issues such as

complexity of integration, acquisition and security.

The current acquisition model of individual cloud procurement is limiting the amount of
savings that the Government can achieve by adopting cloud.

Lessons Learned reflect limitations with current Cloud Acquisition Model


Duplication of cloud acquisition across agencies


Long lead times for cloud procurement


Limited knowledge of procuring cloud services


Delays achieving Cloud Security Assessment &
Authorization (A&A)


Inconsistent cloud standards


Continuously evolving vendor technology risk of
vendor lock
-
in


Cloud acquisition sprawl
-

negotiating with
multiple cloud providers


Limited aggregation of spending volumes

Challenges include:

What is Cloud Services Broker?

20

1


Managing access to cloud services, identity management, performance reporting,
enhances security, etc.

2


Integration of multiple services into 1+ new services, data integration, secure data

3



Broker has ability to choose services from multiple agencies

Cloud
Broker

Cloud Service
Provider

Cloud Service
Consumer

Cloud
Auditor

1


Service Intermediation

2


Service Aggregation

3


Service Arbitrage

Cloud Services Broker

Examples of Cloud Services Broker

Actors


Term

Definition

Source

Cloud
Broker

A cloud broker is an entity that
manages the use, performance
and delivery of cloud services and
negotiates relationships between
cloud providers and cloud
consumers

NIST

Cloud
Services
Broker

A cloud services brokerage is a
business model in which a
company or other entity adds
value to one or more (generally
public or hybrid, but possibly
private) cloud services on behalf of
one or more consumers of those
services

Gartner


Sources:

NIST & Gartner

20

GSA is exploring the CSB Landscape

21

GSA is currently investigating options for a next
generation cloud computing services business model
where federal agencies achieve speed and cost savings in
procuring a range of cloud services to accelerate
government
-
wide cloud adoption.

Breaking Down Barriers to Cloud Adoption

Transformational Approach

Adopting the cloud broker model is just one potential option
under GSA’s consideration, and
GSA is currently not making
bid decisions on a Cloud Brokerage contract vehicle.

Early Government Adopters of CSB Model

22

Two(2) agencies have already implemented the cloud
services broker model:


Department of Energy (DOE), National Nuclear Security
Administration (NNSA)

o
Adopted the CSB model called
YOURcloud


State of Texas Department of Information Resources
(DIR)

o
Implemented the cloud services broker pilot focused
on infrastructure as a service offerings
.

Agencies Exploring the CSB Model

23


Defense Information Systems Agency (DISA)
will act as
Enterprise Cloud Services Broker for
DoD
.

DISA released
their Cloud Broker RFI in FY12 Q4.


GSA has collaborated with agencies such as
HHS, DHS,
NASA, DOJ, and DISA

for GSA’s CSB Market Research.

GSA Goals for Next Generation Model

24


Standardize

cloud service
offering


Promote interoperability
and portability


Move towards pay
-
per
-
use


Standards monitoring


Introduce Higher Flexibility

o
On
-
boarding of new
providers

o
Dynamic services


Drive lower prices

o
Enhanced competition

o
Demand aggregation


Institute consistent
processes


Standardized
terms/conditions

o
Service Level
Agreements

o
Security


Support range of acquisition
types from commodity to
customized




Cloud Services Broker Value Proposition

25

Government
Cloud
Consumer

Government
Cloud
Consumer

Government
Cloud
Consumer

Government
Cloud
Consumer

Cloud
Service
Provider

Cloud
Service
Provider

Cloud
Service
Provider

Cloud
Service
Provider

Cloud Service
Broker

Cloud Service
Broker

Intermediated Services Through Broker


Maximized federal purchasing power of
cloud solutions across agencies


Reduced duplication of cloud procurement


Aggregated services reducing acquisition
complexity


Increased vendor competition and reduced
pricing


Ecosystem of partners


one location to find
customized services


Potential for value added services such as
federated Security, SLA management,
governance & policy management


Promotes innovation and offers mechanisms
to keep up with rapidly changing technology


“A viable CSB provider can make it less
expensive, easier, safer and more productive for
companies to navigate, integrate, consume and
extend cloud services, particularly when they span
multiple, diverse cloud services providers.”



Gartner

Potential Value of Cloud Services Broker Business Model

The Cloud Services

Broker
could potentially solve challenges that are slowing
adoption of cloud services, and help accelerate Government savings.

Update on GSA’s Cloud Brokerage RFI

26


GSA issued the Cloud Brokerage Request for
Information (RFI) on July 17, 2012 and received 81
responses from industry


GSA collaborated with several federal agencies such
as HHS, DHS, DISA, NASA that have expressed
interest and assisted with developing the RFI


Hosted an Industry Day on Aug 2, 2012 with over 150
attendees


GSA completed assessment of all 81 responses and
identified
17

RFI respondents for deep dive sessions
.

Accomplishments
(As of February 2013)

27

Completed Milestones & Activities

JAN 2012

Fiscal Year ‘12 [Q2 (1/1/12)


Q4(10/31/12)]


FY12 Q4 Ends | FY13 Q1 Begins

GSA Kicks

Off Cloud
Broker

Initiative

FEB 2012

Cloud Broker
Brainstorming
Group Formed;
Sessions Begin

APR 2012

Cloud Broker
Brainstorming
Sessions

Continue

MAY 2012

GSA/

Brainstorming
group decides

to develop
the Cloud
Broker RFI

JUL 2012

*GSA
issues

Cloud
Broker
RFI

AUG 2012

GSA hosts

Cloud
Broker
Industry
Day

FY12 Q2 Begins

SEPT 2012

RFI
Response

Deadline

OCT 2012

GSA
initiates
RFI
Response

Review

(150 attendees)

(GSA received

81 responses)

NOV 2012

Initial
Assessment
of RFI
Responses

Completed


JAN 2013

GSA
Selects

& Invites
few RFI

RFI

Initial

Assessment
Summary

Report

DEC 2012

[FY13 Q1]

Respondents
for Deep Dive

Completed

FY13 Q2 Begins


FY 12 Q2:


GSA kicks off the Project;

engages Brainstorming group


FY 12 Q3:


GSA

to decides to issue RFI; gathers requirements and develops RFI


FY 12 Q4:


GSA publishes the

RFI, engages Industry; collects & compiles RFI responses


FY 13 Q1:


GSA completes

initial RFI review

& assessment; develops summary report


FY 13 Q2:


GSA selects and invites RFI respondents for deep dive meetings


FY 13 Q2:


In Feb ‘13,

G十

compl整敳 副und 1 m敥瑩ngs wi瑨 s敬散瑥t 剆䤠剥Rpond敮瑳

*Key Milestones

CSB Next Steps

28


In FY 13 Q4, GSA intends to launch the CSB pilot


Forthcoming activities include:

o
Re
-
engage with the original brainstorming group
to establish the CSB pilot scope, requirements and
timeline and/or determine alternate solution(s).

o
Identify CB vendor(s) that meet GSA’s pilot scope
and requirements.

o
Complete the CSB Market Research phase and
determine the viability and feasibility of the Cloud
Services Broker solution

Summary of RFI Respondents

29

Respondent Position by Business Model

0
5
10
15
20
25
30
35
40
45
Association
Consulting
Software
Company
Systems
Integrator
Cloud
Provider
Reseller
Hardware
Provider
Cloud Broker
Pro
Con
Neutral
GSA Round 1 Deep Dive Candidates (Slide 1)

30

Vendor Name

Position

Size

Business Type

Accenture

Pro

Large

Systems Integrator

AT&T

Con

Large

Cloud Provider

Autonomic Resources

Con

Small

Cloud Provider

Blackstone Technology
Group

Pro

Small

Consulting

Capgemini

Government
Solutions

Pro

Large

Systems Integrator

Carahsoft

Pro

Small

Reseller

CGI

Pro

Large

Systems Integrator

ComputeNext

Pro

Small

Cloud Broker

Duncan LLC

Pro

Small

Cloud Broker

GSA invited 17 of the 81 RFI Respondents for Deep Dive sessions

31

Vendor Name

Position

Size

Business Type

Google

Con

Large

Cloud Provider

Hitachi Consulting

Pro

Large

Systems Integrator

IBM

Con

Large

Systems Integrator

Infozen

Pro

Small

Cloud Broker

Jamcracker

Pro

Medium

Cloud Broker

NJVC

Pro

Small

Cloud Broker

QinetiQ North America, Inc.

Pro

Large

Systems Integrator

SiloSmashers

Pro

Small

Consulting

GSA Round 1 Deep Dive Candidates (Slide 2)

Need Additional Information?

32

Want to learn more about the GSA FAS ITS Cloud

Computing Services (CCS) PMO??

o
Visit
www.gsa.gov/cloud

to learn more out about
the CCS PMO cloud acquisition vehicles and
services.

o
Contact our team for additional questions


Email us your questions and requests at
cloudpmo@gsa.gov

and we will be in touch.


Q&A

33

Questions from the Audience

Contact Information

34

Mr. Stanley Kaczmarczyk


Acting Director

Strategic Solutions and Security Services

Federal Acquisition Service (FAS),

Integrated Technology Services (ITS)


Email:

stan.kaczmarczyk@gsa.gov

Phone:

(703) 306
-
7475