Cloud nine or cloud over?

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3 Νοε 2013 (πριν από 3 χρόνια και 11 μήνες)

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Cloud nine or cloud over?

A
balanced view of our move to hosted services

Elena
Menéndez
-
Alonso

Information Designer, Plymouth University




7
th

IGeLU

Conference | Zurich, 11
-
13 September 2012

e.menendez
-
alonso@plymouth.ac.uk

@
eleneena

Outline


Background


Context


Implementation facts


Resources


Timeline


Experience


Lessons learnt


Plymouth, UK

Source: Wikipedia

E. Menéndez
-
Alonso | 7th IGeLU Conference, Zurich, 11
-
13 September 2012

2

The University

3

E. Menéndez
-
Alonso | 7th IGeLU Conference, Zurich, 11
-
13 September 2012


9
th

largest UK Higher Education Institution


33,152
students ¹


1269
academic
staff ²


1669 non
-
academic staff
²


Strong
regional links


Distance learning /
mature

¹ Source: Plymouth University 2009
-
10

² Source: SCONUL Return 2010
-
11

The University

4

E. Menéndez
-
Alonso | 7th IGeLU Conference, Zurich, 11
-
13 September 2012


Environmental factors


Convergence,
site
redevelopment


Changes to UK HE Funding


Organisational change


Impact and drivers


Stress on resources


B
usiness focus


S
tudent experience


Digital strategy


The Library


24/7 Library


75+ library staff
*


500,000+
Books/e
-
books*


16800+
U
nique
serial titles*


90
Electronic
resource
packages*


Growing e
-
content
provision


Supporting the digital strategy

*Source: SCONUL Return
2010
-
11

E. Menéndez
-
Alonso | 7th IGeLU Conference, Zurich, 11
-
13 September 2012

5

Relationship with Ex
Libris

2004

Voyager

2006

SFX

2007

MetaLib

+
Verde

2012

Primo

2012/13

Alma

E. Menéndez
-
Alonso | 7th IGeLU Conference, Zurich, 11
-
13 September 2012

6

E. Menéndez
-
Alonso | 7th
IGeLU

Conference, Zurich, 11
-
13 September 2012

Reasons for moving to the cloud

7


Primo integration


Savings
on
licensing and hardware


Savings on
resources


24/7
technical
support


Meeting users expectations

T
imeline

Oct 2011:

Primo project
kicks off

Nov 2011:

Voyager 8.1
released

Jan 2012:

Servers ready,
software
installed

Mar 2012:

Primo ‘beta’
launch

E. Menéndez
-
Alonso | 7th IGeLU Conference, Zurich, 11
-
13 September 2012

8

Resources

Local team

(Plymouth)

Several EL implementations



Project Office

(Hamburg)

1
st

Voyager migration


Cloud Services support team
(Amsterdam)

1
st

Voyager migration




Voyager engineers
(Chicago)

E. Menéndez
-
Alonso | 7th IGeLU Conference, Zurich, 11
-
13 September 2012

9

E. Menéndez
-
Alonso | 7th
IGeLU

Conference, Zurich, 11
-
13 September 2012

C
loud
O
ver

10

E. Menéndez
-
Alonso | 7th
IGeLU

Conference, Zurich, 11
-
13 September 2012

11

DOCUMENTATION


E. Menéndez
-
Alonso | 7th
IGeLU

Conference, Zurich, 11
-
13 September 2012

12

COMMUNICATION


In cloud nine

E. Menéndez
-
Alonso | 7th
IGeLU

Conference, Zurich, 11
-
13 September 2012

13

Good performance and stability

Less downtime

Fewer CRM incidents

Project management

Great communications and support


E. Menéndez
-
Alonso | 7th IGeLU Conference, Zurich, 11
-
13 September 2012

14

Conclusions


W
atch out for:


Documentation


Configuration


Roles and responsibilities


Communication

I
t works

E. Menéndez
-
Alonso | 7th IGeLU Conference, Zurich, 11
-
13 September 2012

15

>>
thank you
<<