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30 Οκτ 2013 (πριν από 3 χρόνια και 7 μήνες)

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CV


Imraan

Haffejee


Personal Details


Full name


:
Imraan Haffejee

ID Number


:
681115 5205 08 5

Citizenship


:
South African citizen

Contact Numbers


:

+27 (0)11 854 1087 (Home)



:

+27 (0)83 290 3745 (Preferred contact N

)




Email Address


:

i
mraanh@za.ibm.com




Residential Address


:

15 Turkoois Avenue



:

Extension 5



:

Lenasia



:
1820


Postal Address


:

P.O. Box 822



:

Lenasia



:

1820


Drivers License


:
Code 08 (No restrictions)

Home Language


:
English

Second Language


:
Afrikaans
(R
e
ad,

& speak)

Health


:
Good

Education



:
National Technical Diploma and High Level Training





:
IBM Certified Specialist
-

System p Administration




Strengths

I am a passionate individual, hard working and extremely keen to tackle
all
cha
llenges. I am focused
and decisive with excellent problem solving skills. My leadership skills and ability to take charge of
situations have aided in my numerous successes.
My excellent credibility and delivery are based on my
ability to develop and main
tain relationships with customer
s

at all levels with a deep and broad
knowledge of the underlying technologies and how they can be applied to achieve real business
benefit.


























Current Employment



IBM Global Services
:
31 May 2005 to

Current

(Moved between departments within IBM i.e.
IDC,
MTS and ITD. Currently
ITD
in providing Level 3 support to multiple customers)


Position:
AIX Systems Administrator


Nature of duties:




Lead AIX engineer in
SME team



Strong understanding of

AIX techn
ologies and supporting frameworks



Strong AIX system administration and system management skills including daily system
monitoring, JFS and JFS2 file system management, user environment management and
virtualization



Proficient in AIX OS, firmware and hardwa
re upgrades



Worked with IBM AIX 4.3,

5.1, 5.3 & 6.1



IBM NIM (Network Installation Manager)

including installation and resource creation



IBM Advanced Power Virtualisation (VIO version 1.3, 1.5, 2.1)



Logical Partitioning (LPAR & DLPAR)


IBM pSeries servers

(520,550,570 &595)



Logical Partitioning (LPAR & DLPAR)


IBM pSeries Power5 & Power6 servers



IBM Hardware Management Console (HMC) version 3.3, 6.1 ,7.3.3 & 7.3.5



SAN Storage Management


EMC

and Brocade DS5300 switch management



Creation of LUN’s and log
ical disks



Upgrades of Operating Systems
and ML/TL upgrades



Systems Backup , Restore and Availability ( Partial )



Network Adapter configuration and troubleshooting



Fiber Channel Adapter (HBA) configuration and upgrade



Network File
S
ystem Administration



Pro
blem Determination



Performance Management



Capacity Planning Stats and Reports Checking



Applying of Security Patches



Implementation and maintenance of
UNIX best practice
security
guidelines.




Setup and maintain documentation and standards



Perform gener
al technical trouble shooting and vendor liaison



Performed offsite disaster recovery testing and restoration of production servers



Performing backup and recovery procedures for disaster recovery,



Manage projects and schedules to meet deadlines



Coordinati
on between all disciplines within technical operations



Liaise directly with client account managers and technical staff



Ad hoc management of junior team members



Skills transfer within the team and outside



Proactive development of environment improvements



R
esearch and provide to meet specific requirements



Strong Storage management methodologies SAN,EMC, SCSi and SSA disks







Successful Projects:




Migration of LPARS across multiple servers fo
r implementation of POWER6
Servers



Setup Menu system for command
centre.



NIM
Implement
ation
.



Assisted with SAP Unicode migration



EMC Disk Migration from DMX1 &3 to DMX4



Implementing VIO Servers and Clients

on Power5, 6 & 7



Completed successful disaster recovery tests for various customers



DNS Implementation



Power5 to Po
wer6 migration



Power5 to Power7 migration






IBM

Global Services
:


6 October 2003

to
31 May 2005


Position
:
IT
Specialist

(which consisted of me performing the following roles)

o

Learning Delivery Specialist

o

Resource
Management and
Deployment Specialist


N
ature of duties:




Manage Skills Matrix Database



Manage Education Schedule



Manage Education Financials



Source Education Requests



Raise Reqcats/Purchase Order numbers



Schedule Training Courses



Plan Training



Analysed skills gaps and gluts and provided roadma
ps to close the gaps


Successful Projects:



Compiled job roles guide for the IDC


2003



Compiled the CSC/IDC Skills Matrix Database


2003



Determined skills levels and profiles required for the CSC

2003



Compiled a functional matrix for the CSC which was u
sed by the On Boarding team


2003



Defined a recommendation from the skills matrix to re
-
skill/upgrade employees skills


2004



Compiled the process flowcharts for the IDC


2004



Compiled
the IDC job roles guide


2004



Analysed Skills Gaps and Gluts
and pro
vided roadma
ps to close the gaps


2004



Determined critical skills and certifications required for the IDC


14 June 2004



Assisted in the Z
-
Series, Netherlands and Nordics hiring project


14 February 2005



Determined training required and scheduled trainin
g for the e
-
ESM 6.2 upgrade







Highlights:



Investigated and determined proper telephone etiquette which was incorporated in the CSC
Induction Guide

2003



Compiled a proposal for an assessment centre for the CSC

2003



Drafted the CSC skills roadmaps and
education strategy

2004



Compiled the CSC induction guide


31 March 2004



Mapped Job roles to skills required and thereafter to education

2004



Took on the Job Role of Resource Deployment Specialist in conjunction with the Learning
Delivery Specialist role



12 Oct 2004



Reviewed employees’ skills on P
rofessional
D
evelopment

Tool



Compiled and supplied information for the Resource Management
Business Unit

Review



Compiled a training schedule for the IDC



Maintained the IDC development library



Compiled and updat
ed the IDC

Organisational

Chart



Previous Employment



Ivory Networking Systems
:

1 September 2002 to 3 October 2003

Through Ivory Networking I was contracted to the following companies:


Company Name

Position

Barlowor
l
d Equipment

System Administrator

BH
P Billiton

Desktop Support

Edcon

Desktop Support

Vodacom

Helpdesk Support

Metropolitan Health (Newmed)

Network Administrator

Boksburg City Council

Network Administrator



Nature
of

Duties:



Running and Scheduling Back
-
ups



Upgrading user Login scripts



R
acking of new Servers



Support on MS Windows 2000/98/NT



Support on
MS Office



Support
MS Outlook



Converting from Token Ring to Ethernet



Converting from Lotus Notes to MS Outlook



Configuring Active Directory



Support on Vodacom’s own in
-
house software



Re
-
set
ting of passwords and Print Queue’s



Maintaining File Server (NT4.0)



Maintaining Print Server (NT4.0)



Maintaining Exchange Server



Maintaining RedHat Linux File and Proxy Server



Back
-
ups on HP Omniback



Maintaining Novell Netware and
GroupWise








Omega
Holdings:

19 Oct 1998


30 July 1999

Position


Technician

Nature of Duties
:




Repairs and fault finding on all home & car audio equipment



Assisted customers with queries and technical faults.





Daewoo Electronics:

19 May 1988


15 Oct 1998


Position Held


Technician

Nature of Duties:



Repairs and fault finding on all home & car audio equipment



Assisted customers with queries and technical faults.
































Linux Specific Skills


Redhat (Including Fedora Core)




Sendmail SMTP mail



Fetch
mail POP mail



Apache



Squid Proxy server with user authentication and URL filtering via ACL list



Webmin



SSH



DNS



Samba file and print server for Windows clients



Local POP server



Basic script writing



NFS Server



Hylafax Fax Server.



SSH Server (Remote ad
ministration)



Firewalls (IP Tables)



Linux Workstation


A Complete Suse Desktop Solution for all workstation tasks listed below:




Email Client



Internet Access via Squid Proxy Server.



Word, Excel and PowerPoint suite (Sun’s Star Office Open edition compat
ible with Microsoft
Word suite)



DOS emulation client to access DOS DB on Linux Samba Server.



Linux Print Sharing.



SMBFS mount to user’s home directory.



Document Application Support (TIFF, PDF.JPEG, etc)



Assisted in VNC client configuration (Remote Adminis
tration)



Ipsec Firewall Linux server.















Technical / Non
-

Technical
Skills:




Analyse problems / situations



Apply knowledge of disaster recovery procedures



Apply problem solving techniques



Develop systems operating procedures



Implement system ma
nagement / monitor systems



Lead in solution of technical problems



Manage performance / capacity



Manage project change



Manage security health checking



Manage system change



Operate operating system



Passion for the business



Perform / support job completion re
view



Perform appropriate etiquette



Perform availability management



Perform IT security issue and incident management



Perform incident management



Perform project tracking / reporting / delivery process



Perform root cause analysis



Perform system performance
tuning



Spoken and written language



Support customers by telephone



Support security policies and standards



Use cross

functional teams



Use documentation tools



Use IBM internal general tools



Use system monitor tools



A
IX Administration



Microsoft System Admini
stration




Project Management



Resource Management




Process and Procedures for:

o

Procurement

o

Education

o

Resource Deployment



Strong Customer Focus and Quality Ethic



Learning Delivery Specialist



Analysis and translation of customer needs



Management of Mu
ltiple Clients



Incident and change management




Other Technical / Non
-
Technical
Skills:


LAN’s, WAN’s PC’s Printers

Windows 95/98/NT







Windows 2000







Windows XP








Linux









MS Office








Lotus Notes








Problem Solving and Identifyi
ng





User Liaison








System Testing







Network Insta
llations and Planning





Team Management








TRAINING




AIX Basics (IBM)



AIX System Administration 1: Implementation (IBM)



AIX System Administration 2: Problem Determination (IBM)



AIX System
Administration 3: Performance management (IBM)



Logical Partitioning LPAR on POWER5 System p (IBM)



Power6 And AIX6

(IBM)



Principles of Project Management (IBM)



How to Improve Customer Satisfaction (IBM)



Microsoft Access (IBM)



Components of Financial Stateme
nts (IBM)



Financial Fundamentals (IBM)



Excel for Power Users (IBM)



Linux Administration (IBM)



Linux Essentials (Obsidian Systems)



Linux Networking (Obsidian Systems)



Assertiveness (Dynamic Growth)



Train the Trainer (Dhifateni Training)



N.T.C. 1 & 2 Electro
nics ( Highveld Technical College)



Basic Electronics (Omnitec Institute)



Digital Electronics (Omnitec Institute)



Computerised Peromnes (Omega Holdings)


References


Name

Title

Company

Email Address

Cell

Office

Farhaad Fakir

Manager


ZA
UNIX

IBMZA

farhaad
@za.i bm.com

+27 11 302
5364

+27 82 901 8894

Obed
Maphanga

Technical
Operations Lead

IBM ZA

obedmaph@za.i bm.com

+27 78 801 8386

+27 11 302 8846

Peter Carter

UNIX team
Leader

IBMZA

Peterc1@za.ibm.com

+27 76 201 9711

+27 11 302 6339

Noorunnisha
Mohammad

Senior AIX
System
Administrator

IBMZA

noori@za.ibm.com

+27 79 523

3822


+27 11 302 9698