Corporate Presentation 2010

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30 Οκτ 2013 (πριν από 3 χρόνια και 11 μήνες)

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1


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8

iscoord ag | Beustweg 12 | 8032 Zurich | Switzerland | +41 44 258 88 82 | info@iscoord.com | iscoord.com


Corporate
Presentation

2010

2


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8

Company Profile


Founded in 2002, headquarter in Zurich (Switzerland)


Privately owned


Softphone & UC Client development since 2004


Seasoned management and development know
-
how


Strong partner network & official certifications








Winner of several international awards




3


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8

is
-
phone
®

Positioning

Free /
OpenSource

Softphones


Integrated

UC software clients


UC hardware
-

based

solutions

«

Our mission
is

to
develop

and
market

UC software solutions
which

seamlessly

integrate

in the business
tools

of corporations.

»

4


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8

is
-
phone
®

Overview


IBM Lotus Notes/Sametime Integration

5


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8

is
-
phone
®

Overview


Microsoft Integration

6


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8





is
-
phone
®

Portable

is
-
phone

®

for iPhone

is
-
phone
®

Overview
-

Portable & iPhone

7


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8

is
-
phone
®

Unified Communications Features


Office


Customer Location


Home Office


Hotel


On the Road


Certified:

3Com, Avaya, Nortel,

Siemens


Tested or in

certification process:

Alcatel, Asterisk,
Cisco, NEC, Object
-
world and others


Phone Call


Call Center/IVR


Audio/Video

Conferencing


Mail/Instant
Messaging


Presence (IM, SIP)


PC Workstation


IBM Lotus Notes


IBM Lotus Sametime


IBM Symphony


Microsoft Outlook


Microsoft Messenger


Microsoft
Office


Mobiles (iPhone)

Whatever

desktop

infra

you are using


Whatever

you
are


doing


Wherever

you
are



Whatever

IP telephony

infra is

installed

8


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8

Enterprise grade

Deployment / Security / Provisioning









is
-
phone
®

Key Functionalities

Audio

Conferencing

(client based,

max. 16)

Chat &

File Transfer

Video

Conferencing

(client based,

max. 8)


SIP & IM

Presence

Services


Smooth

Integration

with

Lotus Notes


&

Outlook

Call

Recording

Hard Phone

CTI

Features

9


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8

is
-
phone
®

Overview I


is
-
phone
®

for IBM Lotus Notes / Sametime

Plug
-
in running with version 8.01 or higher

Rich client running with version 6/7/8


is
-
phone
®

for Microsoft Office

Rich client for Outlook/Exchange & Live Messenger

Toolbar plug
-
ins for Outlook, MS Office, IExplorer


is
-
phone
®

Portable

Stand
-
Alone UC client,

SaaS/Browser ready


is
-
phone
®

SDK

Telephony development kit for tailored

applications like CRMs, Intranets etc.


is
-
phone
®

for Mobiles

Available in the iTunes App store: is
-
phone for iPhone

Other mobile platforms on request


10


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8

Integrated

Portable

Mobile

IBM

Microsoft

Audio


VoIP incl. Conferencing (16
participants)


CTI

features & add
-
ons


VoIP incl. Conferencing (16 participants)


CTI features

VoIP

(WiFi, 3G/4G)

Video

Video call incl. Conferencing (8 participants)

On request

Chat


Lotus Sametime


Other chat protocols e.g.
Jabber on request


Live Messenger


T.140


Others on request

On request

On request

Email


Lotus Notes 6/7/8


Outlook/Exchange

On request

-

Presence


PBX (SIP Presence)


Lotus Sametime


Others

on request


PBX (SIP Presence)


Live Messenger


Others on request


PBX (SIP Presence)


Lotus Sametime


Live Messenger


Others

on request

On

request

File

Transfer

-

Yes

-

-

Desk/App Sharing

-

Yes (Q4/2010)

-

-

OS


Windows


Unix


OS

X

Windows


Windows


Unix


OS

X

iPhone

PBX Interoperability

Certified/tested: 3Com, Alcatel
-
Lucent,
AdTran
/
ObjectWorld
, Asterisk/
Digium
, Avaya,
BroadSoft
,
Cisco, Comverse,
Genesys
,
MetaSwitch
,
Mitel
, NEC, Nortel,
OpenSIPS
, Siemens,
sipfoundry
, SIP
providers/
hosters

etc.

OEM Version

Yes

Yes

Yes

Yes

SaaS Enabled

-

-

Yes

-

is
-
phone
®

Overview II

11


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8

is
-
phone for

MS

Office

is
-
phone for

Notes / Sametime

is
-
phone

Portable

is
-
phone

for iPhone

Standard Telephony


Inbound & outbound calls to PSTN, mobile, SIP










Notification pop
-
ups







N/A


Contact centric interface










Call display










Zero
-
Touch device configuration







N/A


Microphone and volume controls









Corporate Telephony


MS

Outlook
1)

(including MS

Exchange)



-

-

-


IBM Lotus

Notes/Domino and LDAP

-



-

-


Voicemail, MWI, Hold, Transfer, Forward, ...





(

)

(

)


IP PBX
Interoperability










Programmable IP PBX features







(

)


Audio/Video conferencing (16/8 participants)







(

)


Presence

SIP (PBX), MSN

SIP

(PBX),
Sametime



(

)


Instant Messaging

MSN

Msg.
2)
, T.140

Sametime, T.140

(

)

(

)

1)
Includes MS Outlook integration with click
-
to
-
dial on contacts

2)
Other IM connectors available on request: Yahoo, Google Talk, AOL, Jabber …

is
-
phone
®

Key Functionalities
-

I

12


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8

is
-
phone for

MS

Office

is
-
phone for

Notes / Sametime

is
-
phone

Portable

is
-
phone

for

iPhone

Security


Single
-
Sign
-
On (SSO)

-





(Lotus)

-

-


SRTP, TLS










NAT & Firewall traversals (STUN, TURN, ICE)









Miscellaneous


OEM rebranding


Remote Provisioning & Administration


G711, G722, G729, G726, Speex, GSM, iLBC, ...
3)


H263, H264, MPEG4. Theora
3)


QoS (customizable)


Multi
-
languages support (English/Chinese/French/…)


Multi
-
SIP accounts registration


Operating System:

-

Windows

-

Linux (Ubuntu)

-

OS X

-

iPhone



SIP, HTTPS/XML














Lotus provisioning




















SIP, HTTPS/XML






















(

)



(

)









3) Other Codec binary libraries can be added on demand. Please ask us.

is
-
phone
®

Key Functionalities
-

II

13


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8

is
-
phone
®

References


Customers (selection)







Partners (selection)

14


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8

iscoord

differentiators

Seamless

Integration



IBM Lotus Notes/
Sametime



MS Office



Web business applications

Flexible Architecture



Agnostic

with

the back
-
end infrastructure



Certified
/
tested

with

key

IP PBX/IMS
platforms



Windows, Linux, MAC OS X,
iPhone
,
Android
, …

Innovative

OEM
Licensing

Models



One
-
time
licensing



Rental

licensing



Upgrading

licensing



Per
-
Device

licensing

Fast

Responsive Services



Rebranding



Customization



Specific

development



Support

15


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8

Architecture Review / is
-
phone
®


Client application is
-
phone stand
-
alone
or for Microsoft Office and IBM Lotus,

incl. web calls (
IE,
Firefox
…)

Internal Service:

IP PBX, Conferencing
bridge, Video
Conferencing System

Internet, LAN, WAN,
WiFi
, 3G/4G …

1

2b

External Service:

VoIP Service,

Hosted
IP PBX
,

IMS platform …

2a

OR

is
-
phone does not
require any middleware
or server components

SIP


PC (desktop,
laptop
, mobile,
tablet
)
with

audio/
video

peripherals


Windows
, GNU/Linux
or Mac
OS
X and
mobile/
tablet

OS (
e.g
.
iPhone
/
iPad
)

16


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8

is
-
phone
®

Interoperability

IP

PBX
Supplier

is
-
phone

3Com:

VCX Platform

certified

Alcatel
-
Lucent:
OmniPCX

Enterpise

certification pending

Avaya
: SES
Platform

certified

BroadSoft
:
BroadWorks

tested

Cisco:

Unified Communications Manager Version 5/6/7

tested

Comverse:
Netcentrex

certified

Digium
: Asterisk Server

tested

MetaSwitch

tested

Mitel

tested

NEC Sphere

tested

Nortel

: MCS 1000/2000 Platform

certified

Adtran
/
Objectworld

certification
pending

OpenSER:

OpenSIPS Server

tested

Siemens : HiPath

2000/3000/4000/5000/8000 Platform

certified

SIPfoundry
:
sipXecs

tested

17


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8

iscoord Services Overview


Specific development


GUI, telephony features

Customization
Services


Pre
-
defined rebranding


Fast OEM adaptation

OEM & Rebranding
Services


Updates & upgrades


Subscription
schemes

Maintenance
Services


3rd level


Email

Support Services


On site


iscoord products

Training Services


5/7


8am to 5pm

18


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8

is
-
phone
®

-

Instant Deployment


is
-
phone configuration & management through XML files


with or without licensing server


3 modes:

a) manual configuration by the end
-
user (through the GUI)

b) pre
-
configured XML file installed by a technician

c) remote
administration and provisioning (OAMP)

Mapping



. HTTP/HTTPS

. TFTP/SFTP

. SOAP/XML

Service Provider
or Customer

Provisioning
Server

Text or

XML


19


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8

is
-
phone
®

-

Business Models


upfront


rental


sharing revenue


upgrading

Licensing

schemes


Resellers


OEMs (large volume)

Models



price decrease according

to license volume


Pricing

20


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8

Conclusion


Creative business models with OEMs and resellers


Innovative business models


Development of synergies


Outstanding telecom solutions


We keep it simple!


Simple usage, hardware integration strategy (PBX and hard phone)


No technology brainer: runs whatever the OS or software environment is!


Full flexible architecture


Standards only: no proprietary approach


iscoord‘s solutions interoperability with most telecom vendor equipments


High scalability


No additional server needed

21


iscoord

is
-
phone

Presentation

March 2010,
Version
1.8


For further information

please contact:


iscoord ag

Beustweg 12

8032 Zurich, Switzerland

Phone

+41 44 258 88 82

Fax

+41 44 258 88 99

Email

info@iscoord.com

Web

www.iscoord.com

All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.

Thank you for your attention.