novomind iCHAT

bubblesradiographerΔιακομιστές

4 Δεκ 2013 (πριν από 3 χρόνια και 7 μήνες)

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- SYSTEM REQUIREMENTS

1
©

novomin
d AG ∙ All rights reserved.


novomind iCHAT™ is a part of the agent surface novomind iAGENT™ and
compatible with a wide range of server platforms.
novomind iAGENT™ Server

Operating system: Windows 2003/2008 (32/64 bit), Linux Redhat Enterprise Edition as of
Version 9, Suse Version 10.2, Debian Etch, Solaris from Version 2.8, others on request

Hardware: X86 Intel Core 2 Quad CPU as of 2,6 GHz (or comparable), as of 4 GB RAM

Hard drive space: as of 150 GB

E-Mail server: all servers supporting SMTP, IMAP/IMAPS and/or POP3/POP3S

Database: MS SQL Server 2005, Oracle of Version 9 / 10, DB2 V9 or higher (without
AS400/i5), others on request

Web server: Apache of Version 2.x, Microsoft IIS of Version 5 / 6 (both 32 bit/ IIS 6 also
64 bit), others on request

Other: JDK Version 1.6, Tomcat Application Server 5.0.28 (contained)

SQL Cartridge: All databases with JDBC driver supported, e.g. Oracle, MS SQL,
IBM DB2, SAP DB, Lotus Notes, mySQL
novomind iCHAT™ User Interface Server (optional)

Operating system: Windows 2003/2008 (32/64 bit), Linux Redhat Enterprise Edition as of
Version 9, Suse Version 10.2, Debian Etch, Solaris from Version 2.8, others on request

Hardware: X86 Intel Pentium IV as of 2.6 GHz (or comparable), as of 1 GB RAM

Webserver: Apache Version 2.x, Microsoft IIS Version 5 / 6 (both 32 bit/ IIS 6 also
64 bit), others on request

Other: JDK Version 1.6, Tomcat Application Server 5.0.28 (contained), Socket
connection to the novomind iAGENT™ Server
novomind iAGENT™ Supervisor

Operating system: Windows 2000, XP

Microsoft Internet Explorer as of Version 6 or 7 (Version 8 in compatibility mode)

Processor: Intel Pentium IV as of 3,0 GHz (or comparable), recommended: Intel Core 2
Duo 2,8 GHz or higher

Memory: minimum of 1 GB RAM

IP connection: recommended connection to the iAGENT™ Server with at least 512
KBit/s per supervisor





- SYSTEM REQUIREMENTS

2
©

novomin
d AG ∙ All rights reserved.


novomind iCHAT™ Agent (Web client)

Operating system: Windows 2000, XP

Microsoft Internet Explorer as of Version 6 or 7 (Version 8 in compatibility mode)

Processor: Intel Pentium IV as of 3,0 GHz (or comparable), recommended: Intel Core
2 Duo 2,8 GHz or higher

Memory: minimum of 1 GB RAM

IP connection: recommended connection to the iCHAT™ Agent Application Server with
at least 192 KBit/s per agent
novomind iCHAT™ Browser configuration

Activated JavaScript + session cookies

Deactivated popup blocker or exclusion for the iCHAT page context

Deactivated content filter (e.g. from local virus scanner)

Browser caching option ‘Check for newer versions of stored pages’ needs to be set
to ‘automatic’

Deactivated phishing-filter (from IE version 7)

Latest patch level: at least SP1 + “mshtml.dll” version 6.01492 or SP2 (Microsoft
Windows XP)

Logging on the novomind iAGENT™ Supervisor only in a new browser window
(not on different tabs in one browser instance)