ADVANCED CENTRE FOR TREATMENT RESEARCH & EDUCATION IN CANCER TATA MEMORIAL CENTRE KHARGHAR NODE, NAVI MUMBAI - 410210.

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1

ADVANCED CENTRE FOR TREATMENT RESEARCH & EDUCATION IN CANCER

TATA MEMORIAL CENTRE

KHARGHAR NODE
,

NAVI

MUMBAI
-

410210
.


Date :
18
.0
6
.201
3



Terms and condition for tender



II bid


ENQUIRY NO: ACTREC/IMP/201
3
-
1
4
/E
-
1
4

Submission date:22
/
0
7
/201
3

BY
05
.00
p.
m.

Tender opening date :

23
/
0
7
/2013

at 2.
3
0 p.m.


TENDER FORM


The Director, Adva
nced Centre for Treat
ment Research & Education in Cancer, Tata
Memorial Centre, Kharghar, New Mumbai 41
0
210, invites sealed tenders for the
supply, installation and commission
ing of the equipment as per technical
specifications mentioned in the tender.







Please quote all the models including the state of the art equipment
whi
ch meets the basic requirement.


GENERAL T
ERMS

1

Tender will be submitted in
Two

part

in sealed cover superscribed as
ACTREC
/IMP/2013
-
1
4
/E
-
1
4

FOR

Web Security Gateway Hardware Appliance

in
ACTREC for 750 end points on turnkey basis
.

(as per specifications)

.
The
tender should contain the
technical bid and the commercial bid which should be
received up to

05
.00

p.m.

on or before
22/
0
7
/201
3

in the Purchase Department,
ACTREC,TMC, at Kharghar. Part I will be
opened on

23
/0
7
/
201
3

at 2.3
0 p.m
.
onwards in the presence of the attending tenderers.

Time and date of opening of the
Part II (Price Bid) will be intimated only to the tenderers who are technically qualified
after evaluation of Part I.
Only lowest technically and commercially acceptable
offers will be considered for
discussing the terms an
d conditions of the
supply, installation and commissioning

.


2
.


Tender document charges
Rs.300/
-

for the tender forms downloaded from our
web site to be paid to the Accounts department before its submission.





3
.


An Ernest Money Deposit of Rs
.
2
0,
0
00
/
-

(Rupees

Tw
e
nty

Thousand Only) is to be
paid either by Pay order or DD in favour of “Tata Memorial Centre”, ACTREC
payable at the cash counter in A/c Dept. at 3rd floor
,

Paymaster Shodhika,
ACTR
EC,Navi Mumbai and obtain receipt for the same. The photocopy of the receipt
should be enclosed in the Part I of the tender document. The original money receipt
must be kept

with the vendor and to be shown at the time of tender submission. The
EMD Receip
t number and date should be mentioned on the envelope.


4.

The successful tenderer will have to enter into a co
ntract for supply, installation and


commissioning of the equipment. A Bank Guarantee for satisfactory performance and

service for a pe
riod of Warranty and CMC (if applicable).


5


The Director, ACTREC reserves the right to reject any of the tenders without
assigning any reason thereof.


2



TWO BID TENDER


PART I


TECHNICAL BID


1


The part I of the tender should contain
two sets of complete specifications
and a copy on a
CD

detailing component/specifications in prescribed format
as mentioned in Annexure I. Product catalogue / literature

/

in original of the
equipment offered and the authority to quote should also be provi
ded.


2


Facilities required for electric power, ventilation, ducting and other details
such as room design, layout including control space if essential conforming to
the safety standards etc. should be mentioned in the offer. Any requirement of
UP
S/Voltage

Stabilizer/computer

connectivity & software should be specified.


3

The bid should also contain a list of optional and essential
accessories,


spares
and

consumables required to be maintained by the Hospital



and vendor.


4

The lis
t of places and institutions where same

equipment quoted are installed
must
be provided with technical bid.


An equipment performance certificate



from users is

desirable.


5

Tenderers must be willing to demonstrate equipment functioning to the u
sers

at the tenderers cost.


6


The supplier will provide training of operators/technicians for operation and



user
maintenance free of cost.


7.


The vendor shall mention the make and model offered.


8

Mention the year of intr
oduction of the quoted model in the market.


9
.


The selected tenderer must submit floor plan for approval prior to execution /





installation if necessary.


1
0
.


The bid should also include the following :




PAN No.



Se
r
vice Tax

No.


Vat No.


Profit & Loss a/c & Balance Sheet of the company for 03 years


Factory License / Shops & Establishment License.


Complete Literature of the Product offered.


Latest Letter of Authority from the manufacturer if the supplier is dealer or
agent of
the firm.


Vendor Capability Proforma duly filled in.



3








PART II COMMERCIAL BID


1.

The details of the price the equipment should be quoted in Part II of the
tender in a separate envelope in the following manner :

A)

F.O.B. ( including handling, inland fr
eight & documentation charges) of
basic unit, standard accessories, optional accessories & spares.

B)

Freight & Insurance (Air & Sea). The insurance must cover the equipment
up to installation, commissioning and testing.

C)

Installation & commissioning charges i
f any. The delivery period of the
equipment and the time required for installation / commissioning of the
equipment must be mentioned.

D)

The tender of the offer would be
DAP (Delivery at place) / DDP (
Delivered Duty P
aid)


ACTREC, Kharghar, TMC as per the
Incoterms
2000. All essential spares, consumables, labour and any other incidental
costs required for delivering the equipment up to the site of installation
and for the startup of the equipment must be included in the commercial
bid.



2.


Validity

:


Tender must remain valid for six months from the due date of the



tender.


3


Mode of Payment :

The mode of payment must be indicated clearly. The
preferred mode of payment is payment within 30 days after successful
installation
and commissioning of the equipment. For import cases the mode
of payment is “Unconfirmed and Irrevocable Letter of


credit “


Payment

Terms
:


a) 90% against delivery and balance 10% on satisfactory installation of the
equipment.

b) 10% Performance Bank

Guarantee should be given which should be valid
till

at least two months beyond the expiry date of w
arranty period

specified in
the purchase order
.


4

Warranty

:

a)

Warranty period and terms of warranty including accessories, details
of preventive / period
ic maintenance, frequency and task description
must be specified.
Vendors are required to provide 02 years warranty
followed by 05 years of free service after the warranty period. Tenders not
confirming to their clause are liable to be rejected
.


b)

Annual Ma
intenance Contract (AMC)

to be quoted for after warranty
and free AMC Period


c)

Comprehensive Maintenance Contract (CMC)

for five years after
warranty period should be quoted
s
eparately


4


Uptime Guarantee:

d)

The firm will be required to guarantee that during
the warranty period as
well as during the service contract period, the equipment will be
maintained in good working condition for a period of 347 days out of a
period of 365 days. (i.e. 95% uptime) 8, hours non functioning of the
equipment may be considere
d as one day down time. Essential period to
shut down the installation entirely or partially shall also be included in the
down time while calculating the 95% guaranteed uptime.
This guaranteed
uptime shall be calculated for each block of 365 days. The fir
m will be
required to pay a penalty for every day 0.1% of the invoice value per day
in case the number of days downtime in each period of 365 days is more
than the downtime permissible which is to be calculated as defined above.
The delay for not bringing
the equipment in functioning order is in any way
directly, even partially attributable to the firm.



5.


Spares :
Essential spares are likely to be required during the period of
warranty must be supplied with the equipment. Price list of major or
minor
spare components which are likely to be needed for proper functioning of the
unit after warranty period must be supplied and the prices should be frozen
for the next 05 years after the warranty period.



6.

Consumables

:

Consumables required
during installation, startup,
commissioning and trial runs are to be supplied by the supplier of the
equipment. All consumables required for the working of the equipment should
be quoted for in the commercial bid.


7
.


Items where custom duty has to

be paid in India must be indicated with


current rate of duties.




8.


The term FREE implies providing goods and services within the premises of
ACTREC, TMC at no extra cost to TMC.


9
.
Tenderers having a service centre at Mumbai will be p
referred.





5



Tender for the supply, installation, and configuration and commissioning of hardware
appliance based web security gateway with advanced proxy features at ACTREC
(An
Educational institute conducting the regular PhD courses affiliated to HBNI

university
)
on turnkey basis

as detailed later in this tender document for protecting
the organization from advanced attacks
.

A)

Scope of Work


To supply, install, configure and commission
a
scalable, upgradeable, an enterprise
level, state
-
of
-
art, latest

W
eb security gateway hardware appliance in ACTREC campus
for 750 end points on turnkey basis. The appliance in totality with software
subscription should have 3 years comprehensive warranty/subscription/Vendor
support. The vendor should render complete comp
rehensive training to 2
-
3 users of I.T
department.


Technical Specifications of the appliance


Sr.No.

Specifications/features

Vendor
compliance




1.

Type of Solution
-

Hardware appliance based, rack mountable, in campus
solution

Acceptable brands



Cisc
o/Bluecoat/websense


2.

No of Users/end points




The Appliance should able to support 1800 or more end
point devices.
Subscription should be for 750 users
for 3 years

for web security gateway
.


3.

Proxy feature
-

The appliance should have high
-
performan
ce

Web proxy
wit h t he f eat ures





Cat egorizat ion of dynamic Web sit es





Cat egorizat ion of new and unc lassif ied sit es





HTTPS c ont ent analysis





Ent erprise proxy c ac hing c apabilit ies




c an resolve DNS request s f or c lient s


4

Proxy deployment
options




Explicit mode




Transparent mode.


5

IP spoofing option


It should have IP spoof ing f eat ure whic h direc t s t he
proxy t o use t he c lient IP address when

est ablishing a
c onnec t ion t o an origin server, rat her t han t he proxy's
IP address.


6

User a
uthentication


Should support t he f ollowing user aut hent ic at ion
met hods:


Int egrat ed Windows Aut hent ic at ion (wit h Kerberos)




Legac y NTLM (Windows NT
®

LAN Manager, NTLMSSP)




LDAP (Light weight Direc t ory Ac c ess Prot oc ol)




RADIUS (Remot e Au
t hent ic at ion Dial
-
In User Servic e)



It should support bot h t ransparent and prompt ed
aut hent ic at ion f or

Int egrat ed Windows Aut hent ic at ion
and Legac y NTLM. LDAP and RADIUS support prompt ed


6

authentication

7

HTTPS content inspection

When enabled, HTTPS d
ata

can be decrypted, inspected,
and then re
-
encrypted as it travels from the client to the
origin server and back. Enabling this feature also means
that traffic from the server to the client can be inspected
for Web 2.0 and uncategorized sites.


8

Protoc
ol support
-

Provides protocol support for HTTP, HTTPS, and FTP.


9

Proxy traffic analysis features

Gateway should provide options for network traffic
analysis and monitoring:



should show statistics and graphs on network traffic
information. Should able

to view graphs and statistics,
or collect and process statistics using the command
-
line
interface.




Feature to view the variety of Performance graphs
show historical information about virtual memory usage,
client connections, document hit rates, and s
o on.




Should able to send trigger or alarm signals for any
detected failure condition. Facility to configure Gateway
to send email or page support personnel when an alarm
occurs.




Facility for Transaction logging which records
information in a lo
g file about every request the proxy
receives and every error it detects. Analysis of the logs
to determine how many people use the proxy, how
much information each person requested, and which
pages are most popular. see why a transaction was in
error and
see the state of the proxy cache at a particular
time.


10

Web Security


The appliance
-
based Web Security solution
should have the following features
-




Threat analysis
-
Gateway

threat

analysis

should use
real
-
time, inline
security analysis

from

Advanced Classification
Engine

and threat intelligence from cloud based
network to defend against advanced malware,
blended threats and spam.




The solution should be update
d automatically
with the new signatures from the web at very
frequent interval.

Ø Virus,

Ø Whitelist/Blacklist URLs database

Ø System patches



It should also has
-




Predictive security engines that can “see”
developing trends.




Contextual assessme
nts that help ensure


7

accuracy.



Inline operation that tackles HTTPS and social
media threats.




Analytics to enable deep inspections.




Composite scoring to support effective decision
making.




Defense assessment mechanism of the
appliance should prov
ide checks and balances
to minimize false positives and improve
accurate classification based on







Real
-
Time Security Classification should

include social media controls, application
controls, protocol controls and inspects web
content for suspicious code
.




Real
-
Time Content Classification.

It should
employ advanced machine learning to quickly
and accurately classify pages based on content.




Anti
-
Malware Engines.

It should have
multiple anti
-
malware/antivirus engines to
identify general and specialized

malware.




Reputation Analysis.

It should identify
characteristics for assessment and reputation
scoring that encompasses contextual
awareness.




URL Classification.

It should use this to apply
current classification information for known
pages, or to h
elp assess new pages and links.




Policy source having policy database/policy
server [
The Policy Database should hold all
filtering policies (including client definitions,
filters,

and filter components) for all end points
and all domains in the network.
It also holds
global configuration information that applies to
the entire deployment.]




User defined URL Category




Allow access to specific websites/URLs/
Categories


for specific user/s, client/s and
group/s





Schedule internet access for specific u
ser / users
/ group/groups /client /clients to access internet
on specific Time/Day / Date / Weekly /Monthly
etc.





Allow access to certain websites /URLs without
user authentications





Web manager
-
the central

configuration interface
used to customize f
iltering behavior, monitor
Internet usage, generate Internet usage reports,
schedule investigation reports and manage
software configuration and settings





Ability to Filter protocols other than HTTP and
HTTPS
-
to see both inbound and outbound traffic
in t
he network. should distinguish between:


Requests sent from internal machines to
internal machines (hits to an intranet server, P2P
applications, for example)


Requests sent from internal machines to
external machines such as Web servers.



8

Can monitor all traffic, or can instead be used
to

mon
it or only non
-
HTTP/HTTPS prot ocols for
cont rolling and blocking purpose as per t he policy




Log Server (required for report ing)





The solut ion should log all t he event s wit hin t he
appliance and be configurable t o be pushed t o
ext ernal syslog server and s
upport for SIEM
Solut ions.





The solut ion should be able t o aut omat ically
collect configurable log files and push it int o
ext ernal syslog server t hrough:

-

HTTP/HTTPS

-

FTP/SFTP





The solut ion should st ore logs in t he appliance
memory for a mini mum of 30

days before being
pushed int o an ext ernal syslog server.





The solut ion should log all configurat ion/changes
made by administ rat ors (Audit Trail) and should
be configurable t o be pushed int o a cent ral log
server (Prot ect ed)





The appliance should be Sca
lable wit h add on
(on
demand integration with same party
solution)

feat ures like web securit y for remot e
users, email securit y, Dat a leakage prevent ion
wit h more advanced deep scanning/cont ent
inspect ion for granular enforcement of policies.

However, subscr
iption services for these
add on features
may not be

needed now.


Terms & conditions



1) Vendor should submit relevant catalogues, web page printouts detailing the product
information / specifications along with bill of quantity without price structure
in the
technical bid.

2) The vendor should submit User client list relevant to aforesaid product installation.

3) The vendor should be an authorized business partner and
provide letter of
authorization from the principal/manufacturer company for executing
the above
referred tender.

4) The vendor may submit the commercial offer in foreign
currency (CIF/DDU/DDP
to Mumbai)
as the Institute is exempted from the custom duty.

5) The vendor should extend commercial discounts as applicable to Educational
institut
e as per the principal vendor policy as ACTREC is an educational institute
conducting regular PhD courses affiliated to HBNI university.

Discounted portion
should be mentioned in the commercial bid.

6)

The vendor should also fulfill all the terms & conditi
on listed in the permanent
format on the letter of enquiry.




9

Elements of cost to be quoted for in all cases


1)

a)

Basic equipment





a)

Standard accessories and start up kits/consumables


b)

Disposable (give complete details)




2)


Essential acc
essories & Subsystems


1)

(Give list with values of each)




3)


Optional Accessories




4)


Spare parts required and their price list




5)


Start up kits




6)


Consumables required and their price list




7)


Total F.O.B.Value :______________
_




8)


Freight and insurance : _________________





a)

Total
CIP / CIF / DAP

/ DDP

VALUE (ACTREC, Navi
Mumbai)_______________




9)


Total cost of ownership for a p
e
riod of seven years


a)

Basic price of the equipment FOB


b)

Freight and insura
nce


c)

Cost of Essential Accessories and Subsytems


d)

Cost of startup kits


e)

Total cost in foreign exchange


f)

Estimated taxes and statutory levies


g)

Estimated Incidental costs


h)

Estimated cost of spares for five years after warranty


i)

Es
timated cost of software upgrades after warranty period


j)

Estimated cost of consumables over seven years


k)

Cost of optional accessories



i) Basic cost of accessories



ii) Freight and insurance

upto Installation Site (ACTREC)



iii) Estimated tax
es and statutory levies


l)

Total estimated cost of ownership of the equipment at the current
exchange rate of Rs.________________per foreign currency unit.




PURCHASE OFFICER


10







To be given on the Letter head of Bankers


SOLVENCY CERTIFICATE



Thi
s is to certify that M/s. ________________________________________ is a firm
of Proprietorship / Partnership / body corporate (give legal entity) duly registered
under the provisions of Act (give the name of Statutory Act) for which we are the
authorized b
ankers and having bank transactions for their business through us.




Based on their financial transactions, we certify that financial position of the above
named organization is sound and the solvency of Rs.____________________ can be
taken.






Signatur
e of Manager

Name of the Bank with seal


Date :



11




To be printed & executed on Letter head of the supplier company / Indian agent



UNDERTAKING


To,

The Director,

Advanced Centre for Treatment Research & Education in Cancer, TMC

Kharghar,

Navi Mumbai.


1
.


I, the undersignatory hereby undertake to supply, install and erect, testing &
commission and maintenance of the equipment namely
____________________________________ for and on behalf of bidder on
agreed terms and conditions as have been stipula
ted and mentioned in the
Purchase order on acceptance of my offer for the above equipment / item.


2.

I, the undersigned also hereby undertake to assure and promise to provide the
spare parts within reasonable time for operation of the aforesaid equipment
wi
thout any charge during the warranty period of 2 years and thereafter I will
make available all the spare parts and consumables on the agreed price during
the period of annual maintenance contract at least for the period of 5 years
from the date of complet
ion of the warranty period at the negotiated rate
allowing discount on the price list of the company, authenticated copy of
which will be submitted for your record.


3.


Further also, I undertake to assure and promise to provide technical
operationa
l training to the scientific and technical staff members of the user
Institute without any charge after commissioning of the equipment and
condition thereof.


In case training experts are not available in India the
necessary operational training not exceed
ing to one week shall be arranged by
the manufacturing company of the equipment in the manufacturing /
assembling unit of the equipment in the foreign country of origin.









Signature

Name of authorized person for bidder with
seal


Date :


12



To be p
rinted & executed on Letter head of the principal supplier/manufacturer of the
equipment of foreign origin


LETTER OF AUTHORIZATION


I, Mr. _____________________________ Chairman / Managing Director / President
/ Vice
-
President / General Manager hereby cer
tify and declare that

M/s. ______________________________________ having its registered office at


____________________________________________________________ is an
organization dealing with the manufacturing and assembling of the equipment
_____________
____________________ which is meant for scientific use for
research/diagnostic/treatment and having business operations in India.


It is also certified that our representation and operations in India is done & executed
by

M/s. ____________________________
_____________ which is a organization
constituted under the provisions of _____________________________ and having
their registered office at ________________________________________ who has
been fully authorized by us to act as our representative in whole

or part of India to
deal, undertake, participate in the business proceedings, quote rate for supply,
installation, testing and commissioning, after sales services of our products /
equipments and their spare parts together with consumables and procure pur
chase
orders to pass to us on such rates and conditions as may be negotiated by them for and
on behalf of us.


The Indian agent M/s. ___________________________________ has also been
authorized to provide after sales services, supply spare parts and consu
mables on the
authorized rates as indicated in the price list of the company for the period of the
currency of warranty and annual maintenance contract thereafter for a period of 5
years.


They have also been authorized to negotiate the rate for allowing s
pecial
discount to the research institutes of India.



Signature

Name of authorized person for bidder with seal

Date :



13



TATA MEMORIAL HOSPITAL

(PURCHASE DEPARTMENT)

DR.E.BORGES MARG,PAREL,

MUMBAI
-
400 012

VENDOR CAPABILITY PROFORMA

Vendor name :






















Address (Reg) office: ,


Address Factory:


Telephone No.:


Fax No:






Tele fax :

Email :



Contact Person Name :

Designation:



Mobile No:

Types of Establishment : Manufacturer/Distributor
/Dealer/Trader/Agent

Constitution of company : Proprietary/Partnership/Limited/Other : Dealer

Year of Establishment

Annual Turnover for last three years

Items proposed to be supplied to the hospital:

Name and address of Bankers & Account No.


Account

No.:


Credit Limit:

PAN No.

Sales Tax registration No

FDA License No.(if required)

Factory Act License/SSI Registration/Shops and establishment license No:



Signature of Vendor: Date:


For TMH offic
e use only

Inspection carried out by:

Inspection date:

Vendor code:

Signature of Inspector:

Approved/Rejected by:

















14





OTHER INFORMATION


1

Please enclose the following :


2

Balance sheet and P&L A/C for last three years

3

Latest Income Ta
x clearance certificate

4

Copy of Sales Tax Licence if required

5

Copy of FDA License /SSI Registration/Shops

6

Factories ACT License/SSI Registration./Shops And

Establishment License


Signature of the Vendor:

Date :


FOR TMH OFFICE USE ONLY

Inspection carried out by:

Inspection date :

Vendor code :

Signature of Inspector:

Approv
e
d/Rejected by:



15