The platform to run and create value with business use of multitouch pads

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The platform to run and create value
with business use of multitouch pads

(Apple iPad, Samsung Galaxy Tab, Motorola Xoom...)

Presentation, October 2011


DS Group: Mobile Solutions

www.dsgroup.it


info@dsgroup.it

2.0

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

Introduction: the new “multitouch”
user experience
brings
devices designed for consumer market
inside the companies

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

New Tablet (Pad): a new form factor

Pad


media computing devices


7” / 10” screen,


No phisical keyboard,


Connectivity (3G, WiFi),


Immediate startup


Battery duration comparable with
smartphones’ battery

MULTITOUCH


Pads are easy:
multitouch helps
with a new
“physical”
feeling that
increases
device
knowledge and
familiarity

USER
INTERFACE


Pads adopt a
user interface
that reminds
physical
interaction with
the paper, what
we call “paper
evolution”

IMMEDIATE
START


Pads start
immediately:

it means
effectiveness =
increase of
productivity

CONNECTIVITY


Pads are
connected to
internet (WiFi,
3G)
automatically;
no needs of
complex
connection
procedures

BATTERY


The long Pads’
battery duration
enables daily
activities
without
recharge

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

Business use of Pads: an opportunity

Employees are
more productive

using devices that are
willingly accepted

The company takes advantage of the
easier device
adoption

to push business mobility solutions braked
before

A new communication vehicle is ready to be used for
sharing business information to employees

and end
customer (intranet web portals didn’t reach the goal)

High tech innovation means
an improved company
image

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

Sales Force: great benefits in Pad adoption

Sales Force

Solution

Content

Collaboration

Sales Force Automation



Sales on Field Automation

Multimedia Products Catalog

Corporate Intranet




Business Content

Conference call



Mobile Collaboration

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

From Sales Force Automation to Sales on Field Automation

Immediate working

Paperless processes

Customer perception

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

From products catalog to

Multimedia Products Catalog

No paper catalog anymore

Appealing multimedia
presentation

Automatic activities report

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

From corporate intranet to Business Content on PAD

Architecture: offline information
availability

Quality: apps are nice and
easy, better user experience

Centralized and custom
management of the information

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

From conference call to

Mobile Collaboration

Real Time collaboration, training,
communication anytime anywhere

Videocalls, virtual classroom,
istant messaging

Videostreaming of company
content

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

Components of the

platform

Secure Infrastructure


Mobile Device Management


Company App Store


Middleware
integrated
with
company legacy system

Sales On Field Automation

Vertical solutions for each market

Mobile
Collaboration


Real time live
collaboration
solutions


Virtual classroom,
istant messaging
and videocall


Streaming videos
(events, training)


App for managing
the entire sales
process:
customers,
visits,products,
promotions, orders,
deals and
discounts


Tools for publishing
multimedia business
contents and
informations on Pad


Content usable in
online and offline
mode


Content structured in
sections


Integrable with
document
management platform


Multimedia Products Catalog


Products datasheet
Categorized


Tracking of products shown to
customer


Activity reports presentazione
prodotto automatico


Reports for the sales force

2.0

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

Tools for publishing and delivering rich
multimedia contents to Pads


businessContent

Tools for
company
digital content
publishing
,
documents,
multimedia files
(videos,
images, audio
files)

Viewer app for
Pads of
published info
sent to users in
a push mode to
specific profiles
of users

Multimedia
rich contents
grouped
in
categories,
easy to be
found and
displayed

Cloud
-
enabled
platform
in a
software as a
service mode
and “
on
premise

installation
within Customer
Data Center

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

Features

Content publishing features (
backend
)


CMS
: Content Management System for publishing
PDF, audio files, videos and images


DAM
: Digital asset management, catalog of
multimedia information with specific taxonomies and
tags categories


Security
: content distribution through crypted
communication chennels


Administration
: publishing criteria and content
assignment policies for specific users groups /
communities


Cloud
-
enabled

platform in a software as a service
mode or “
on premise
” installation within Customer
Data Center

Pads and iPhones features (
frontend
)


Content Viewing
in
online mode
and locally info storage
for an
offline mode content viewing


Rich Multimedia contents
displayed in a stylish way: text,
photos, videos, links to documents, files attached and easy
to find thanks to their graphic boxes


Continuos updating of available information in a
push
mode


Contents grouped
by Home Page and Sections Lists


Cloud storage
for archived content


Company brand
personalization


Users identification
and content access based on users

credentials

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

User Interface on PAD

Contents grouped by
sections

Multimedia contents
(photos,
videos), web link, attachments...

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

businessContent enables
availability of multimedia
contents (documents, photos,
videos) also without 3G or WiFi
connectivity or in offline mode

Also in
offline

contents always
available

No paper catalog
anymore

User Interface on PAD

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

Different
information
channels, one
single App

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

Multimedia Products Catalog


Products datasaheet: description, images, videos
and technical attachment


Products can be categorized by families and
subfamilies


Products items such as sizes / colors / versions


Natively integrated with businessOrder for order
generation starting from the multimedia products
catalog

Products Catalog


Products presentation based on customer profile


Tracking of products shown to customer
integrated in activity report management


Solution proposal enriched by the cart of products
chosen by the customer

Tracking of products shown to
customer

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

Multimedia Products Catalog

Products catalogs managed by
families and subfamilies

Product Datasheet: description,
photos, video

Segmentation Matrix for better
products searches

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

Sales Force Automation modules

Data Management


Customers


Products


Discount plans

Visits planning


Visits management


Activities reporting

Order Management


Order Entry:


Real time products availability


Order generation

Reporting


Standard and custom reports


BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

Grid for preparing the product
quantity desired

Order signed by customer
(businessOrder module integrated with
businessCatalog)

List of all products shown to
customer: ready for completing an
offer/proposal, activities report

The Order Entry process

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

Sales on field automation: the SFA
evolution


businessOrder
: order entry
management with customer and visits
data, discount plans, order generation,
reporting


businessCatalog
:


Multimedia product catalog with list
of products shown tracking


Customer documentation: videos and
documents for motivations, customer
approach, learning objects

Modular platfom


App for multitouch PADs enabling all
sales processes


Native app with data synchronization
for a complete availabilty
anywhere,
anytime


Company
legacy systems
integration
available

Sales Force Automation
solution

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

Customization available for any specific
market sector

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

Mobile Device Management: features

Device Identification
(serial number,
IMEI)

Pads monitoring:
hardware real time
inventory

Devices profiling

Automatic remotely
backup sessions of
specific shared files
folders

Security: device
lock, data wipeout
on stolen devices

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets



businessPad offers data protection on mobile devices, users profiling
and data and apps access credentials management


Company security policies are easily set up

Security


All used company mobile devices (any operating systems, any form
factor) can be managed through businessPad MDM


Company ICT division can monitor network accesses, remotely
configure mobile devices, allow eMail access

Devices
Management


Company content and office automation apps can be preloaded on
device with frequent updating for encouraging business device
adoption by employees


ICT can plan the environment for running custom company
applications on mobile devices

Managing
company
applications


Content and apps can be frequently and automatically sent to mobile
devices in “push” mode


businessPad MDM allows approved content and apps
selfprovisioning

Supporting
users

B
usinessPad MDM supporting

Company CIO

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

Mobile Collaboration

Webconferencing, virtual classroom and
instant messaging on Pad for online
collaboration and training


Easy and intuitive user interface


Any kind of content published before
and during the event


Desktop and Application sharing


VoIP Audio for an immediate
interaction from Pad users


The events can be recorded and
played again directly on Pad


Guest or account users invitations
through eMail

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

Professional Services

Pads “turnkey”


eMail configuration


WiFi, 3G and Bluetooth connections configuration
and wireless compatible peripherals (printers,
scanners)


Company approved Apps suite configuration on Pads

Basic and advanced training


Pads’s use and its multitouch interface training


Standard apps training


Advanced training on realized custom apps for Pads

L’evoluzione della mobility: fruizione di contenuti tramite

dispositivi mobile PAD multitouch
-

Soluzioni per il settore Farmaceutico

Backend and
data sources

Mobile Worker,

Pad

businessContent

CMS DAM

Delivery Server

businessSales

Secure
Infrastructure


Secure Mobility
Services

Business,

Marketing

Middleware

Sybase Unwired Platform

Mobile Device
Mgmt

Sybase Afaria

ICT

Knowledge,
Document Mgmt

...

Feed RSS

The complete architecture


and

other

legacy

systems

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

...

Feed RSS

Middleware

Business,
Marketing, Training

Mobile Device Mgmt

Delivery Server

Legacy Systems
data sources

ERP

Knowledge,
Document Mgmt

MNS Message &
Notification Server

DAM

Digital Asset Mgmt

CMS

Content Mgmt System

Data / info
sources

Digital asset
production

Digital asset

publishing

Viewing business
digital asset

DELIVERY SERVER

Manages dispatching and
commuication of DAM and/or CMS
content to Pads devices;


Locally archived content
synchronization management


Interface to asset storage (also
“cloud storage”)


Standard http, https, rss
communication protocols or XML
based proprietary protocols

APP


Online and offline content viewer


Push mode updating of available
published content


Search tools on published content


Security: users identification and
content access on credentials
and/or device identification

CMS

Manages news/information editing


Piece of news editing


Publishing duration


Publishing policies


Publishing authoring workflows

MNS

Component that manages alarms,
notifications and messages sent to
the devices in real time;


Supports notifications platforms
such as Apple’s iPAD


Used for sending users company
news and message in real time

DAM

Ready to be publised documents and
multimedia files repository


Versioning


Rendition


Grouping and categories (tags)


Search tools

Architecture

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets

Unique Selling Proposition

The best

Sales On Field Automation

2.0

Centrally configurable
: graphic, flow, content and
application

Product catalog and content from Content
Management System
via Delivery Server: maximum
flexibility and mix of structured and unstructured data

Asynchronous push architecture
: centralized real
-
time and the sales force can work anytime, anywhere

Sales Intelligence:
tracking automatically any activity
means visiting reports and visibility of the entire sales
network

SAP powered:
MDM
, SUP, BO.

SAP's allies, also commercially, on the market

BusinessPad: a platform that revolutionizes the sales force with multitouch tablets



DS Group SpA


Via Pompeo Mariani, 4


20128, Milan (Italy); Tel
.
+39 02 252004.1
, Fax
+39 02
252004
444

www.dsgroup.it,
www.businesspad.it

businesspad@dsgroup.it