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Release Notes

Software:


HP
Device Manager

Revision:


4.0.
36.
5
8
72

Build Date:


January
2
9
, 2009

Introduction

This document describes the
development
release of
HP
Device Manager
4.0
, the next generation
of enterprise device management software
. It specifies system requirements, gives installation
instructions, and provides an overview of the main features of the software.


HP
Device Manager is an enterprise class application for managing and administrating thin
-
client
devices on large and small

scale networks. The system consists of four major components:




Management Console



The graphical application used by administrators to access the
management system.



Management Server



The central server which consolidates and controls all
management ac
tivities.



Management Gateway



The gateway which serves as the link between Agents and
Management Server.



Management Agent



Client side software required for managing devices.

For more detailed instructions on how to use
HP Device Manager

please refer to
the User Manual.

Component Version Information

This release provides the following versions of these components:

Installer

(HPDM.exe)
:
4.0
.36.
5872

Console and Server:
4.0
.3610.
5
8
3
6

Gateway for Windows:
4.0.3630.
5
7
92

HP XPe Agent Build:
4.0
.3660.
5803

HP Deb
ian 4 Agent Build:
4.0
.3661
.
5803

HP CE 6 Agent Build:
4.0
.3662.
58
49

HP ThinCo
nnect Agent Build:
4.0
.3663.
5803

HP Debian 3 Agent Build:
4.0
.3664.
5803

HP
ThinPro

Agent Build:
4.0
.3665.
5803

Neoware NL4

Agent Build:
4.0
.364
0
.
5803

Neoware CE

Agent Build:
4.0
.36
4
1
.
5803

Neoware
XP
e

Agent Build:
4.0
.3642.
5803

Neoware NL3

Agent Build:
4.0
.364
3
.
5803

Maxspeed XPe Agent Build:
3.
7
.3650.
2
3
32

Maxspeed CE Agent Build:
3.7.3651.2814



Page
2



System Requirements

Management Console

The Management Console can be installe
d on any number of machines. The following environment
is required for running the Management Console:


Operating Systems
:



Windows 2000 Professional (SP4)



Windows 2000 Server (SP4)



Windows XP Professional (SP2)



Windows 2003 Server

(SP2)

Third
-
party Softwa
re:



Java Runtime: SUN Java Runtime Environment version
6

update 2
(bundled with
installer)

Hardware:



Pentium
-
III or greater



512 MB RAM



256 MB free disk space

Management Server

The Management Server should be installed on a single machine. The following e
nvironments is
required for running the Management Server:

Operating Systems
:



Windows 2000 Server (SP4)



Windows 2003 Server

(SP2)

Third
-
party Software:



Java Runtime: SUN Java Runtime Environment version
6

update 2
(bundled with
installer)



DBMS
-

Any of the

following are supported:

o

PostgreSQL 8.3

or later

(bundled with installer)

o

Microsoft SQL Server 2000

or later

Hardware:



Pentium
-
III or greater



512 MB RAM



512 MB free disk space

Management Gateway

The Management Gateway may be installed on multiple machines
. However, only one Gateway
should be present on a subnet. The following environment is required for running the
Management Gateway:



Page
3


Operating Systems
:



Windows 2000 Professional (SP4)



Windows 2000 Server (SP4)



Windows 2003 Server

(SP2)

Hardware:



Pentium
-
III or greater



512 MB RAM



512 MB free disk space

Management Agent

The Management Agent should be installed on each device that will be managed by the system.
The management agent is supported by thin
-
client devices. The following environment is required
for running the Management Agent:

Operating Systems
:



HP XPe



HP CE 6



HP Linux Debian

4/3.1



HP ThinConnect



HP
ThinPro



NeoLinux 4.0.1



NeoLinux 3



Neoware X
P
e

1.4.2 or later



Neoware CE 8.1



Maxspeed X
P
e



Maxspeed CE

Hardware:



Thin
-
Client device supporting one of
the above operating systems.



2 MB free disk space

Supported
Devices
:



HP

X
P
e


T5730
,
T5720
, T5630



HP

CE


T5530
, T5540



HP

Linux
Debian T5735
,
T5725



HP

T
hinConnect


T5135
, T5145



HP
ThinPro


T5545

Additional Requirements

To support co
mmunication between the different components of the system the network must
provide open access on certain ports. In addition to transfer large files between components, FTP
servers must be accessible by the system. The following are additional requireme
nts for running
the management system:

Network Requirements:



The network should not contain any other running PXE servers.



Page
4




The network should permit free communication on ports used by
HP Device Manager

(see below).

Third
-
Party Software:



FTP Server


The f
ollowing servers are recommended for use with
HP Device Manager
:

o

Microsoft Internet Information Server (IIS)

o

Rhinosoft Serv
-
U FTP Server 4.0

o

SCO UNIX OpenServer FTP Server 5.0.4 or 5.0.6


Table 1: Standard Ports Required


Port

Protocol

Purpose

67 & 68

UDP

PXE


Bootstrap.



啄r

TFTP (Trivial File Transfer Protocol).

4011

啄r

aeCP Proxy Service (this is an alternative to ports

S7 and S8 if
those ports are not available).

20 & 21

TCP

FTP (used for oepository).

5900

TCP

sNC Server

5500

TCP

sNC siewer in

iisten Mode


Table 2: Custom



Ports oequired


oeceiver
Port

Sender

oeceiver

Protocol

Purpose

1099

Console

Server

TCP

C
onsole
queries

the oMI oegistry
.

40000

Server

/Agent

dateway

啄r

Server
/Agent

polls dateway.

40001

dateway

Agent

TCP

dateway send
s task to Agent

40002

Console

Server

TCP

Console calls the remote objects on
Server by oMI.

40003

Serve

/Agent

dateway

TCP

Server sends task

to dateway;

Agent sends report to dateway
.

40005

dateway

Server

TCP

dateway sends report to Server
.

4000S

Serve
r

PostgreSni

TCP

The default database PostgreSni
listening port.

40008

dateway

dateway
Controller

TCP

dateway notifies dateway Controller
there
are other gateways

running in the
same subnet.




Page
5


Installation Procedure

Console,
Server and Gateway

The server
-
side components of the system are installed using the
HP Device Manager

installer
(setup.exe). There are a number of options during the installation:

1.

Typical



The Management Console, Server and Gateway will be installed with

their default
configurations.
The PostgreSQL

database will be

initialized as Server’s database.

2.

Compact



Only Management Console will be installed.

3.

Custom



Select which components to install and specify the configuration of each one.



Console


Does not

require any configuration.



Server


The administrator can choose which database will be used for the Server.
The optional

databases are
PostgreSQL

and

Microsoft SQL Server.



Gateway


The administrator should configure DHCP settings and Gateway settings.
The DHCP server is used by the PXE boot ROM to get an IP address as well as other
basic networking information (subnet mask, default gateway, etc.).

Notice:

HP Device Manager will create some necessary configuration and log files in
installation folder. Pl
ease make sure you have the write permission of installation folder

and its subfolders

when you install and run HP Device Manager.

Management Agent:

Send

U
pdate Agent


task on Console

to update the Agent (An old
version

of Agent should have
been
initially

installed on thin client
already
)
.



Page
6



What’s New in This Release

This release includes the following features
:



Hibernate Integration



Us
e

Hibernate library as the framework of database manipulation

to
provide
better performance and database fl
exibility
.



Default Database PostgreSQL



Chang
e

default database from Jet
E
ngine to PostgreSQL

to
provide better performance

and more powerful features

(Port 40006 need
s

to be reserved

on
Server side

for the default PostgreSQL dat
abase
to
listen
to
the con
nection)
.



Full i18n support



All components support internationalization/localization,
currently available
languages are English and Simplified Chinese
.



Enhanced
Settings Wizard



P
rovide
the step by step wizard

UI

on Console

for user to
get

all
specific
settings
on device at once
.



Bundled JVM


The J
ava
V
irtual Machine
is bundled with installer

and

the user
do
es

not need to
install the JVM
manually
prior to installing HPDM

anymore
.



Reverse VNC


Support Reverse VNC tasks
, which provide the capability to s
hadow
the devices
behind NAT

(Port 5500 need
s

to be reserved on Console side for VNC Viewer to listen
to
the
connection
)
.



HP OneVoice


Add HP OneVoice Look and Feel to Console UI.



Additional

Settings


Add
additional

settings support

(Currently support HP

XPe, HP CE, and HP
ThinPro). Now all supported settings are:

o

Network Settings;

o

Time, Timezone and NTP;

o

Display


Support Multiple Monitors;

o

Browser Settings (IE Settings);

o

Keyboard Settings;

o

Mouse Settings;

o

Regional Settings;

o

EWF Settings (no
t

attached to

Settings Wizard).



LDAP (Active Directory) Support
-

Import users and groups from the LDAP Server and login
with LDAP account.



Full Imaging Support


PXE and PXEless imaging on all platforms with streaming IBR (DD
support

within IBR).

NeoLinux 3, Neolinux

4, HP ThinConnect
, and Maxspeed platforms

do not
support PXEless imaging.



Gateway/FTP Simplification


Make

the repository management transparent to the user
. The
transfer of files between the central repository and Gateway FTP Server is automatic and
aut
o
mapped
.



Public Manual Group


Make manual group public to other users but only the owner of the
manual group can edit it.



Page
7



Fixed

Issues

4.0.36.58
64

(Built on
January

2
9
, 200
9
)



QC

Issues:



454:
No VNC window pops up after successfully running
"reverse shadow"
.



459: Updating image was not completed as expected on a ThinPro Device.


4.0.36.5840

(Built on
January

23
, 200
9
)



QC

Issues:



288: Fail to migrate jet engine db to
PostgreSQL
.



447: Fail to edit the existing rule after migrating Jet

Engine

to

SQL

Server database
.



450: Rule: Filter
cannot

work for rule task.



451: DBSetup: When installing PostgreSQL on non
-
English version of Windows, the
initialization

process will fail due to permission problem of creating PostgreSQL Data folder.


4.0.36.5809

(
Built on
January

19
, 200
9
)



QC

Issues:



413:
Full Imaging

-

Error code 14020182 returned
sometimes

when doing Clone image task on
HPCE or HP

XPe
.



421:
Full Imaging

-

After pushing PXE image, the local
Ethernet

adapter
cannot

work correctly
anymore.



425:
Full

Imaging

-

Cloning image was not completed as expected
.



429:
Full Imaging

-

The update image task was not executed when using .dd image
.



435: Agent
-

Network info was wrong after get asset info from a NL4 device
.


4.0.36.
5757

(Built on
January

9
, 200
9
)



QC

Issues:



187: Agent
-

Failed to open the Agent Configure UI on the HPD3 device
.



277: Server
-

OTS issue 0392310 Agent was manual grouped unexpect
ed
ly after restart.



285: Failed to resend
Automap

ftp task
.



318: Console: Importing manual scheme will change th
e value of the extension properties.



339: Server: "Manual Group Path" criteria cannot work correctly.



347: OTS issue 0396256: After
changing

the OS, the rule was failed to edit.



388:
Full Imaging

-

Failed to send clone image task to HPDebian3 device
.



397:
Error Code returned is not correct.



407:
Full Imaging

-

Gateway address was lost when doing
PXEless

task on a HP

CE(5530)
device with static IP address.



Page
8




409: Server: The existing filter conditions
cannot

be removed from filter criteria.



410: Console
-

Fail
ed to add HPTC image from local in the repository management window.



411:
Full Imaging

-

Error code 14020322 returned when doing update image task on HP

Debian device
.



412:
Full Imaging

-

The network info was not restored when doing update image task(PXEle
ss

&

PXE).



414: _Update Image template cannot be saved correctly.



415: There
are default values

for _Update Image and _Push Image template.



416: After updating gateway, some files relating to PXE server were not updated correctly
.



417: HP

Debian
-

Fail to
update agent with the error code
-
1504
.



418: hpdmmc
-

after changing the hostname on HPDebian3, the hostname was not shown
entirely on
local host
.



420:
Full Imaging

-

When Pulling PXEless image from a HPDebian3 device with the static IP,
the
error code

-
1
was returned
.



421:
Full Imaging

-

After pushing PXE image, the local etherent adapter can not work correctly
anymore.



422:
Full imaging

-

Sometimes the PXE image task would not be executed because the device
doesn't boot from the net.



423: HP

Debian
-

Fail

to shadow the t5735 device with HPDebian 4.0
-
D6ST0013
.



428: The GUI of "Firefox Settings" need to be changed to be consistent with other settings'
style.


4.0.36.5690

(Built on
December 24
, 2008
)



QC

Issues:



160: Full Imaging
-

The image name field was emp
ty in the result template of the PXEless task
.



297: Agent

(hpdmmc)
-

Failed to clone the display settings when no user login into the
HPDebian3 device
.



307: time displayed on right
-
below desktop isn't updated after a apply time setting task
.



310: Agent

(hp
dmmc)
-

Keyboard layout of HP

ThinPro does not make used unless I reboot the
device manually
.



377: Settings: Failed to execute the IE apply settings.



382: Server fails to start up although database has been created successfully.



384: Failed to do the PXE i
mage task on Linux OS
.



386: DBSetup:

The content of filter doesn't be migrated to target database
.



391:
Full

Imaging
-

Fail to update HP XPe image with error code 218.



392: Internet Explorer Settings (HP

XPe or HPCE)
-

Proxy Port
-

If only set proxy port,
the
editor occurs a parsing error.



393: Full Imaging
-

Fail to update HP XPe image with result template.



399: After migrating database from MSSQL to PostgreSQL, a user account cannot log in.



400: DBSetup: DBSetup doesn't check the template compatibility wh
ile upgrade database.



401: If rolling back DBSetup wizard, the database was not installed correctly


4.0.36.5620

(Built on
December 17
, 2008
)



Page
9




QC

Issues:



159:
Full Imaging
-

segmentation error occurred when send PXE task to Neo

XPe device
(M100)
.



167: Insta
llation
-

DM server failed to start when restart the computer
.



169: When executing PXEless imaging via Automap FTP server, the imaging task cannot be
completed correctly
.



172:
Full Imaging
-

Error Code 149285670 returned when send PXE task to HP

ThinPro de
vice
.



197:
Full Imaging
-

Image
operating

failed when doing PXEless task on Neo

XPe device
.



205: Tools
-

Failed to do the PXE task when the device was shutdown
.



232:
Full Imaging
-

Network info was lost when pull image

(PXE) from a HP

XPe device with the
E
WF enabled.



234:
Full Imaging
-

The WF was broken after doing PXE task on HP

XPe device
.



258:
Full Imaging
-

Failed to push Neo

XPe image to the device itself
.



316: Console: Fail to import scheme when checking Overwrite option.



340: MetalFileChooserUI Null
PointerException
.



363: DBSetup: Need support for installation to existing user
-
specified empty MSSQL DB
.



374: Settings: Failed to execute the monitor settings for HP CE device.



379: ThinPro
-

Because the dependencies are not correct, it cause Update Agent
failure.


4.0.36.5
569

(Built on
December 12
, 2008
)



QC

Issues:



251
:
Fail to create database on the second instance of SQL Server via DBSetup
.



252
:
Need to an error message when failing to access SQL Server via Domain User on a non
-
domain machine
.



283
:
the d
isplay mode can't be set

into a neat HP

XPe
.



297
:
Agent

(hpdmmc)
-

Failed to clone the display settings when no user login into the
HPDebian3 device
.



298
:
Agent
-

Failed to get displayed info when no user login into the HPDebian3 device
.



300
:
Console
-

OS
selection box of the image should be added when doing PUSH Image task
.



314
:
After migrating database from PostgreSQL to MSSQL2005, some data lost or have
problem.



317
:
hpdmmc: mouse left/right switch not correct at the login dialog
.



320
:
hpdmmc

(HPCE)
-

Se
t Regional Settings
-

The time format on tray won't take effect
immediately after regional changes.



321
:
hpdmmc

(CE)
-

set display settings
-

Set the monitor mode to DVI only and hpdmmc
reported succe
ss
fu
l
l
y
, but actually it's VGA only.



322
:
Fail to log in

after upgrading MSSQL2K database from 3.9 to 4.0
.



323
:
Console: Fail to filter device if one of the criteria is unavailable.



325:
Agent

(hpdmmc)
-
ThinPro: There are some
unexpected

log
s

in the task log window after
applying a region settings task
.



329
:
Age
nt
-

NL4 device failed to the apply snapin task
.



333
:
Agent

(hpdmmc)
-

HP XPE & HP CE,

Internet Time
-
Use NTP
-
Server Address
doesn’t

take
effect
.



Page
10




336
:
Server: Fail to filter device via "Device" criteria.



342
:
Agent

(hpdmmc)


HP

XPe 5720
-

Unsupported

task
was finished successfully.



344
:
The

results of status snapshot can
not be shown
.



348:
dm_conf value field is not wide enough for the LDAP Search User value
.



351
:
DBSetup: Doesn't check the previous database version correctly while upgrade database
.



357:
Win

XPe
-

sometimes child process use 99% CPU when Agent is executing a copy file task.



358:
Win

XPe
-

Copy File
-

If the file path has
Unicode

characters, Agent cannot finish task
correctly.


4.0.36.54
9
8 (Built on
December 5
, 2008
)



QC

Issues:



211:
Agent (
hpd
mmc)
-

The task always failed when set "active monitor" on HPCE device
.



259
:
Console
-

The dropdown box of the "PXE Image Name" could not be extend
ed

fully.



260: Agent
-

Failed to
execute

snapin task on XPe device
.



261: Agent
-

Failed to apply snapin to NL
3 device
.



263:
Agent (
hpdmmc)
-
Failed to get the displayed info after set the "extend" mode on the HP

ThinPro
.



278:
Server
-

Server configure the dynamic schema does not make used after restart the agent
.



288:
Fail to migrate jet engine db to
PostgreSQL
.



2
89:
Fail to migrate jet engine db to MSSQL2005
.



290:
Agent (
hpdmmc)
-

Wrong value of the keyboard layout settings was cloned from Neo

XPe
device
.



291:
Agent (
hpdmmc)
-

Unexpected

value of the keyboard settings (Repeat rate) was get from
the HP

ThinPro devi
ce
.



292:
Agent (
hpdmmc)
-

The "Button settings" of the mouse does not make used unless restart
the HP

ThinPro device
manually

or open the "Mouse
P
references" window
.



299: Console
-

Default NTP server address was not fit with the HPCE device
.



302:
Agent (
hp
dmmc)
-

HPCE
the

value of the "automatic configuration" in the IE settings was
changed which is different with the expectation
.



307: time displayed on right
-
below desktop isn't updated after a apply time setting task
.



310:
Agent (
hpdmmc)
-

Keyboard layout
of HP

ThinPro

does not make used unless I reboot the
device manually.



311: hpdmmc
-

Set and get keyboard repeat delay and rate, the repeat delay and rate values
got were wrong on HPCE.



312: Agent
-

WF policy doesn't take effect on the set connection task o
n HP

XPe device
.



313: Agent

(hpdmmc)
-

Unexpected

log was shown in the task log window when sending apply
keyboard setting task to HP

ThinPro device
.



315:
Console: Global Schemes cannot be imported as name is illegal.


4.0.36.5418 (Built on
November

28
, 20
08
)



QC

Issues:



57:
Fail to import
an

existing
authentication

key file
.



Page
11




158:
LDAP
-

More error information should be displayed in the error box.



226:
Agent

(hpdmmc): Failed to set the "Display Settings" on HPCE device.



230:
Agent

(hpdmmc): An exception is t
hrown on device when the language package is not
included.



235:
Console
-

Current user was
able

to
change

the manual group that was created by other
user.



236:
Console
-

Failed to create the Manual Group Schema sometimes.



239:
Console: The assigned privile
ges to a user of Standard group cannot be saved on the
console.



241:
HashMap concurrent modification exception
.



242:
Server
-

Failed to filter the fresh
image (
agent) with the "Globe Manual Group".



243:
Console: Dynamic schemes cannot be shared by other us
ers.



245:
Agent
-

Failed to open the agent configure UI on HPDebian4 device
.



247:
Console: The command line path is not full when applying a setting template cloned from
a device.



249:
Agent

(hpdmmc)
-

Failed to get mouse motion speed from a fresh HPCE dev
ice
.



250:
Agent

(hpdmmc)
-

Empty template was returned when clon
e

displayed setting on HPCE
device
.



253:
Agent

(hpdmmc)
-

Failed to get repeat delay in a fresh Neo

XPe device
.



256:
LDAP Group shows up as local group, thus permitting illegal changes to the
group
.



257:
LDAP DN of Search User not created properly for non
-
ad servers
.



262:
Fail to use the existing SQL

Server database
.



264:
Building NL3 Agent: port layer
Unicode

conversion problems
.



277:
Server
-

OTS issue 0392310 Agent was manual grouped unexpec
t
ed
ly after restart.



279:
Agent
-

Exist issue on OTS: 0398289 Agent failed to auto
-
start after factory reset HPCE
device
.



280:
L
DAP

search and ftp logon passwords are stored in database as plain text
.



281:
Delete template cause error in other consoles
.



284
:
Xml Parser (tinyxml) occurs errors when items have " or '
.



285:
Failed to resend
AutoMap

ftp task
.



286:
NL3 Agent cannot download/upload files under 3.1.2 image.



287:
large quantity duplicate Server log
.



339: Server: "Manual Group Path" criteria cannot w
ork correctly.



OTS

Issues:



392310:
After agent restarted, the property of the global manual group was updated
unexpectedly
.



394224:
DM server does not check the forbidden
-
character in startup message of the Agent
.



398289:
Agent failed to auto
-
start after f
actory reset HPCE device
.



401505:
Templates in HPDM Operations group don't execute in a Template Sequence
.



Page
12



Know Issues



M100
device

hardware

does

n
o
t support

Wake
on

LAN

.



PXE imaging:
Full image version checking is not available (i.e. X
P
e ve
rsion 5.1.502 is compatible
with
BIOS

version 786A1 but not other
BIOS
, etc.)



Shadow is not supported for HP XPe

for now because there

is

no VNC Server

installed

in the OS.
We will release add
-
on later to
add the VNC Server
into

the images
.



PXE imaging
can
not work with the Agent in the HP ThinPro image due to some changes on folder
name. Please update the ThinPro Agent to the latest version

(
equal to

or newer than
3.9.3665.4266
)

or the one in this release folder before you want
to do PXE imaging.



Page
13



License

Portions of Device Manager are licensed under the terms of the Gnu Public

License, version 2, or
the G
NU

Lesser Public License, version 2.1.

Source code for these components may be found at:

f
tp://ftp.hp.com/pub/device_manager

or by
contacting HP Support.