Defining the Real-Time Enterprise

Arya MirΕπιχειρησιακές Εφαρμογές

10 Φεβ 2012 (πριν από 5 χρόνια και 4 μήνες)

1.380 εμφανίσεις

Real-Time Enterprises Have A Passion For Delivering Exceptional Customer Experiences



Defining the Real
-
Time Enterprise



Louis Columbus

Cincom Systems

Real
-
Time
Enterprises
Have A
Passion For
Delivering
Exceptional
Customer
Experiences

Make
Every Minute in
Manufacturing
Count


Translating long project schedules
into achievable short
-

and long
-
range goals


Using analytics to measure
collaboration with customer
design, engineering, operations
and program managers


Obsessed with transforming trust
into an accelerator

Stay up to speed on what’s driving customer
decisions, priorities and expectations

Realize their customers’ perception of time &
urgency is often different than their own

Obsessed with Quality










Energized with the vision of seeing

their products last decades longer

than anyone predicted

Launch Sequence For Real
-
Time Enterprises

Launch Sequence For Real
-
Time Enterprises

Your Customers’ Expectations Are Running At Warp
Speed And
W
ill
O
nly
A
ccelerate
I
n 2012


Make
T
he
Leap
From
Passive
To
Passionate Customer Experiences


Now


Complacency
, Not Other Companies, Is Your Greatest Competitor


Own
The Moment
And
T
he
Market Will Follow


So
Many Metrics and So Little Time


Measure and ACT Only On What Matters


Seek
Out Opportunities To Overwhelm Customers With Responsiveness


Harness Your Company’s Intelligence
Immediately
and Use It
Aggressively


Grow
Champions Daily


Make
A Decision, Save A Customer


TRUST
is the Most Powerful Accelerator and Largest Amplifier You Own

Thank You