Lightcrest Research and Development For Distribution http://www.lightcrest.com June 2011

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Lightcrest Research and Development

For Distribution


http://www.lightcrest.com



June 2011

Hosted Search Overview © 2011 Lightcrest


Introduction to Lightcrest Hosted Search



Value Provided by Hosted Search



Functional Overview



Technical Overview



Ancillary Technology Integration



Use Cases of Hosted Search



Conclusion

Hosted Search Overview © 2011 Lightcrest

Search and search
-
powered interfaces (dashboards, analytics control panels,
faceted result sets, etc.) are positioned in the enterprise today as the interface
of choice among employees, customers, and executives.


For many organizations, the benefits of unified information access is
encumbered by costs that may be prohibitive or excessive. Maintaining the
physical infrastructure and engineering staff required to implement a best
-
of
-
breed search deployment is cost
-
prohibitive for organizations that don't
maintain a search COE (center of excellence).


Lightcrest Hosted Search, like other Lightcrest Application Management
Services (AMS) solutions, aims to address these cost imbalances and deliver
outsized value for organizations looking to increase the effectiveness of their
information retrieval and archival systems.

Hosted Search Overview © 2011 Lightcrest


Public Web Site Search (Web pages, Office docs,
PDFs
, etc.)


Private Intranet Search (Employee
blogs
,
Wiki

pages, etc.)


Document Management System Search (
Documentum
, Notes, EMC)


ERP / CRM System Search


Database Search Offload (
Oracle DB,
MySQL

slow queries)


Archival Search and Document Management (financial institutions, law firms,
library science)


Geolocation

Search (restaurant locator, product review websites)

Examples of Lightcrest Hosted Search Applications

Hosted Search Overview © 2011 Lightcrest


Senior Search Engineers ($100k/year+ each)


Senior Systems Administration Staff ($100k/year+ each)


Senior Web Developers ($75k/year+ each)


Senior DBA ($120k/year+ each)


Third Party / Vendor Consultants ($200/hour+)



Datacenter Infrastructure (Networking, Power, HVAC, etc.) ($10
-
60k/month)


Full time datacenter IT staff on call or contracted labor ($5k/month+)



Total Aggregate In
-
House: $60
-
$100k/month+

An In
-
House Search Center of Excellence Consists of:

Compare with Lightcrest Hosted Search / AMS:



2
-
Node Cluster:

$1999/month


4
-
Node

Cluster: $3999/month


Enterprise

Cluster: Starting at $10,000/month



NO variable costs and NO infrastructure costs

Hosted Search Overview © 2011 Lightcrest


Securely Request/Receive Information from the Enterprise

Sources: DMS, DB, Web, ERP, CRM



Process and Index the Information Received

(Linguistics, Classification, ETL, external API calls)



Present Secure Search Interface to Enterprise Users


(Web DMS, XML API,
Sharepoint
, Simple Search)

Lightcrest Hosted Search Main Objectives:

Hosted Search Overview © 2011 Lightcrest


Lightcrest Hosted Search Supported Platforms




Microsoft FAST ESP 5.x


Solr

/ Lucene by the Apache Foundation


Lucid Imagination
LucidWorks

Enterprise


Attivio

AIE


Autonomy


Google Search Appliance


Convera


Oracle Enterprise Search



In addition to the above enterprise search platforms, Lightcrest HS/AMS works
closely with organizations to integrate third
-
party business intelligence, linguistic
analysis, machine learning, and automatic classification frameworks.


By working with industry
-
leading vendors, Lightcrest HS/AMS protects your existing
technology investment.



Hosted Search Overview © 2011 Lightcrest


Integration

and Visibility



Secure,

departmental
a
ccess



Valuable functionality delivered for
reduced maintenance cost versus in
-
house




Invisible” infrastructure



Full

access
f
or
u
sers

w
hen
n
eeded



Continuously updated
d
ata

in
indexes and archives





Hosted Search Overview © 2011 Lightcrest


Lightcrest Hosted Search

is
Fully Managed



More value
d
elivered

p
er

d
ollar



Bigger bottom line benefit



Fully monitored and alerted



Full
r
oot

access If desired



Best
-
of
-
b
reed network
e
ngineering



Best
-
of
-
breed information security





Hosted Search Overview © 2011 Lightcrest


Hosted in Lightcrest Tier IV fortified and climate controlled datacenter facilities



Hosted on Lightcrest computing and network infrastructure


no third party cloud
services



Multiple Tier 1 IP transit providers ensure maximum global availability to your entire
network



Supported by full staff of Lightcrest systems engineers and network engineers



Supported by triple off
-
site backup and on & off
-
site Lightcrest NOC monitoring

Lightcrest Hosted Search and AMS Infrastructure:

Hosted Search Overview © 2011 Lightcrest


All network connectivity is performed over secure VPN connections or end
-
to
-
end
encrypted SSL connections



All user accounts and information governed by
ACLs

and other security policies



Multiple methods of exposing search functionality:
RESTful

APIs, custom HTTP
servers, custom XML responses, custom text responses, web interfaces, in
-
browser
content management systems and third party systems such as
Sharepoint



Full integration with CDN vendors such as
Akamai

or Level 3 for accelerated
worldwide delivery of content.





Working Together With Your Team and Investments

Hosted Search Overview © 2011 Lightcrest


Search is only a starting point: Lightcrest Professional Services works closely with
Lightcrest AMS and HS to deliver additional consulting, integration, and design
work.



Parallel computing, machine learning, automatic classification, advanced
linguistics, bioinformatics, high availability architecture, multiple datacenter
installations.



Lightcrest solutions also integrate with custom technology on the customer side
such as contextual advertising engines, corporate social networks, content
management systems, and other applications both outside and behind the
corporate firewall.







Adding Value Beyond Information Retrieval

Hosted Search Overview © 2011 Lightcrest


Asian Development Bank



Lightcrest Hosted
Solr

3.1 (Lucene Merge)


Drupal

7 Social Network Integration


Linux
-
based Server Infrastructure



A major Asia
-
based development bank chose Lightcrest to deploy and manage its main corporate
website, based on
Drupal

7 with
Solr

integration to search over 2M documents available on its
website.


With a diverse international audience from around the globe, ADB required sophisticated
linguistics support in both its web front
-
end and search back
-
end systems, and expected
Lightcrest to provide round
-
the
-
clock support and administration of its services.



Lightcrest’s unique
skillset

that lies at the intersection of network architecture, search
engineering, and social network development allowed for a quick project transition given tight
timelines and budgets.

Hosted Search Overview © 2011 Lightcrest


Voice of America / BBG



Lightcrest Hosted
Solr

1.4


Multi
-
Lingual Russian, Chinese, and Farsi Support


Learning Management System (LMS) Integration


Akamai

CDN Integration



The Broadcasting Board of Governors, a US Federal Government agency, needed a vendor with
the ability to design, host, and manage a search engine with multi
-
lingual indexing capabilities
for their
GoEnglish

suite of websites used by young people all over the world.



Launched in accordance with
VOA’s

mission of promoting American values around the world,
Lightcrest worked with
VOA’s

designers and web developers to deliver an integrated search
experience that allowed users to see cultural content and user generated content from anywhere
on the internet or mobile phones. In addition to developing sophisticated multi
-
lingual search
functionality, Lightcrest worked closely with technical teams at VOA and BBG to deliver global
CDN integration to scale origin web servers past normal duty cycles, thereby reducing power and
energy footprints.

Hosted Search Overview © 2011 Lightcrest


Press4



Lightcrest Hosted
Solr

3.1


Interactive Voice System Integration


Social Network Integration


CDN Integration and Cloud Computing



Currently under development, Press4 is a next
-
generation marketing platform powered by
interactive voice,
smartphone

applications, and the social web.



Lightcrest is architecting and hosting the vendor and product search engine used by Press4 and is
excited to be working with the team to bring the next generation of interactive marketing
platforms online.

Hosted Search Overview © 2011 Lightcrest


Enjoy a reduced bottom
-
line cost structure for your IT organization



Take advantage of expertise at every layer of the OSI model



Benefit from search
SMEs

and senior architects without
increaseing

payroll



Leverage comprehensive solutions that integrate with your existing technology
investments



Application
-
level
SLAs

ensure 24x7x365 monitoring of your search application



Utilize expertise in multi
-
lingual search to increase the global reach of your products
and services



Realize substantial cost savings and increased revenues through an outsourced search
center of excellence

Lightcrest Hosted Search Benefits Your Enterprise