Assoc. Prof. Millie Rivera Head, Communications and New Media Program Director, Social & Cognitive Lab, Interactive and Digital Media Institute National University of Singapore

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4 Δεκ 2013 (πριν από 3 χρόνια και 11 μήνες)

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Assoc. Prof. Millie Rivera


Head, Communications and New Media Program

Director, Social & Cognitive Lab,

Interactive and Digital Media Institute

National University of Singapore


ICT statistics


Brief ICT history


Intelligent Nation Master Plan


Key initiatives and targets


E
-
government initiatives


E
-
lifestyle and interactive and digital media
initiatives


Digital divide and cyber security


Other measures


1981



National Computer Board created


1997


Cellular operators licensed to compete
with incumbent


1998



First broadband network started
operating


2000


Telecom market liberalized


Competition in fixed and mobile services


Lifting of equity restrictions for foreign
operators


2005


3G services begin


Intends to roll out next generation ICT
infrastructure by 2012


Symmetric broadband access speeds of up to
1
Gbps


Internet Protocol Version 6 compliant


Goals


Pervasive connectivity


Complementary wired and wireless networks
for seamless connectivity


Enable new broadband services/applications



Spearhead the transformation of key
economic sectors, government and
society through more sophisticated and
innovative use of ICTs


Establish an ultra
-
high speed and
pervasive ICT infrastructure


Develop a globally competitive ICT
industry


Develop an ICT
-
savvy workforce


Two
-
fold increase in value
-
added infocomm
industry to SGD 26 billion


Three
-
fold increase in infocomm export
revenue to SGD 60 billion


80,000 additional infocomm related jobs


At least 90% of homes using broadband (from
78% now)


100% computer ownership for all homes with
school
-
going children


Singapore already has an efficient e
-
government platform


All services that can be placed online
are already available


9 out of 10 people who transacted with
the government had done it online at
least once in past 12 months



New goal is to transcend organizational
structures


Changing rules and procedures so government
services can be better integrated around
customer/citizens’ needs


Agencies will streamline common functions
and integrate backend process (e.g. human
resources and finance)


More emphasis on mobile services



Citizen Access Centers for those without
internet access will be increased from 5 to 25


Increase citizen participation in policy making
process and strengthen relationship with
citizens through ICTs


Government online consultation portal


E
-
engagement (more later re. AIMS)


Government will allow private partners who co
-
create and develop e
-
government solutions to
retain IP to enhance their business and export
opportunities


Make it easier and more convenient for
businesses to transact with government online


Key licensing authorities have integrated 40
strategic services in the online business
licensing portal


Businesses can obtain licenses within a few
working days when applying online


May not apply to foreign
-
owned
businesses


Online banking is most popular online
application


Six in 10 internet users 15 yrs and above use
Internet for leisure


Playing computer games


Downloading/uploading digital photos


Listening/downloading online music


Reading publications


Watching films


SGD 500 million set aside for R&D in IDM sector


Funds administered by National Research
Foundation


But additional funds come from Infocomm
Development Authority, Media Development
Authority, and Ministry of Education to fund
IDM
-
related projects



iN2015 masterplan seeks to create “ICT
bridges” to ensure that the poor, disabled and
the elderly are not left out


For the young


New PC Plus program


will provide highly
subsidized computers and internet access to
10,000 low
-
income households


For the disabled


Provide ICT training opportunities to help
them obtain employment



For the elderly


Workshops on the use of mobile devices


Computer training




Key areas in need of enhancement


Lack of experienced professionals in cyber
security


Businesses’ cyber/IT security


Lack of awareness among employees



Projects being planned under masterplan


Infocomm Vulnerability Study on National Critical
Infrastructure


National Authentication Infrastructure


National Cyber
-
Watch Center

OTHER MEASURES


Recent law requires bulk spammers to
clearly label their emails by including
<ADV> in the subject heading


Allows recipients to opt
-
out through
unsubscribe requirements


Allows legal action against spammers
with damages up to SGD 1 million


Not effective with overseas spam



After many years of consultation and delay
tactics by operators, Infocomm
Development Authority finally implemented
a “true” number portability scheme


Common centralized database for fixed,
post and pre
-
paid mobile service providers


Switching between operators should take
one day




Advisory Council for the Impact on New
media in Society


Set up in 2007 to


Discuss impact of new media


Commission research on impact of new
media


Make recommendations to
policymakers



E
-
engagement


Go beyond public consultations and join
discussions initiated by citizens


Abandon policy of not responding to online
media feedback from public


Do research on e
-
engagement/learn from
other countries



Political content


Remove registration requirement for
individuals, groups or political parties that
provide political information online


Extend list of allowed political activities that
can be carried out online

e.g. podcasts,
blogs, etc.


Decriminalize the making of party political
films




Protection of children


Singapore already has a law to protect
children against sexual predators


Set up new agency to coordinate education
programs to protect/educate children and
parents


Lift ban of 100 “offensive” websites


Provide filtering software to parents free of
charge




Defamation


Electronic Transactions Act already protects
ISPs and NSPs with respect to third
-
party
material to which they merely provide access


AIMS recommends the same limited immunity
for content providers/aggregators


Take down defamatory material upon
credible request that a person has been
defamed



Thank you!


Email address: mrivera@nus.edu.sg