FBLA IT Events - Quia

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21 Νοε 2013 (πριν από 3 χρόνια και 11 μήνες)

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COMPUTER

PROBLEM

SOLVING


Having a broad base of knowledge and competencies in core hardware and operating system
technologies including installation, configuration, diagnostics, preventative maintenance, and
basic networking is an important element for
today’s computer savvy individual.


Eligibility

Each state may enter three (3) participants who are members from active local chapters, on
record in the national center as having paid dues by March 1 of the current school year.


Procedure

A one (1) hour ob
jective test will be administered based on the competencies listed.
Nongraphing calculators will be provided.


Objective Test Competencies



operating systems



networks



personal computer components



security



safety and environmental issues



laptop and port
able devices



printers and scanners


NBEA Standards Reinforced by Event



Information Technology: computer architecture; operating systems, environments, and
utilities; application software


Career Cluster:
Information Technology



CYBER

SECURITY


With
the increased use of the Internet for browsing, researching, information gathering, and e
-
commerce, information and cyber security has become a growing concern for businesses
throughout our global economy. This event recognizes FBLA members who understand
security
needs for technology
.


Eligibility

Each local chapter may enter two (2) participants who are members of active local chapters and
are on record in the FBLA
-
PBL state office as having paid dues by March 1 of the current school
year.


Procedure

A one (1) hour on
-
line school site objective test will be administered based on the competencies
listed.

The test administrator will provide non
-
graphing calculators.


Objective Test Competencies



computer attacks (Eg. virus, spam, spyware, trojans,
hijackers, worms)



network security



e
-
mail security



firewalls



intrusion detection



public key



authentication



disaster recovery



physical security



forensics security



cryptography



forensics security


NBEA Standards Reinforced by Event

Information Technology: a
pplication software, input technologies, information technology and
major business functions, network applications, privacy and ethics


National Career Cluster:

Information Technology


WV Busness & Marketing Concentration:







HELP DESK


The ability to

provide technical assistance to the users of computer hardware and software is
essential to the success of any organization and its continued operation. This event provides
recognition for FBLA members who demonstrate an understanding of and ability to pr
ovide
technical assistance to end users.


Eligibility

Each local chapter may enter two (2) participants who are members of active local chapters and
are on record in the FBLA
-
PBL state office as having paid dues by March 1 of the current school
year.


Proc
edure

This event consists of two (2) parts: an objective test and a performance component. A
one (1)
hour on
-
line school site objective test
will be administered based on competencies listed.
Participants are required to complete both parts of the event
to be eligible to win an award. An
interactive/ role
-
play situation will be given based on customer service in

the technical field
.


Guidelines



The objective test score will be used to break a tie.



All participants will be sequestered before the first per
formance to receive instructions and
time assignments.



Ten (10) minutes before the performance, each participant will receive the scenario.



Two (2) 4” x 6” note cards will be provided for each participant and may be used during the
preparation and performa
nce of the scenario. Information may be written on both sides of
the note cards. Note cards will be collected following the presentation.



No reference materials, visual aids, or electronic devices may be brought to or used during
the preparation or
performance.



The participant has five (5) minutes to interact with a panel of judges and demonstrate how
he/she would solve the problem. The judges will play the role of the second party in the
presentation and will refer to the case for specifics. This is

a role play event.



A timekeeper will stand at four (4) minutes and again at five (5) minutes.



The final performance is open to conference attendees who are not performing participants
of this event.


Objective Test Competencies



introduction to help desk c
oncepts



help desk operations



people component: help desk roles and responsibilities (customer service, difficult
customers, stress, listening & communication skills)



process component: help desk process and procedures (training, user needs analysis &
asse
ssment)



information component: help desk performance measures (troubleshooting, solving and
preventing problems, types of software

call management, resolution, reporting tools,
common problems.



software types of call management, resolution, reporting tool
s, common problems



customer support as a profession



help desk setting



customer support as a profession


Performance Competencies



demonstrate ability to make a businesslike presentation



demonstrate good verbal communication skills



provide ways for client to

solve their problem



translate case into effective, efficient, and spontaneous action



resolve conflict resolution


NBEA Standards Reinforced by Event



Communication: foundations, employment



Information Technology: information retrieval, privacy and ethics,

application software


Career Clusters
: Business, Management and Administration; Information Technology


WV Business & Marketing Concentrations:
Applies to all concentrations.




















NETWORK

DESIGN


The ability to evaluate the needs of an
organization and then design and implement network
solutions is a valuable skill in today’s connected workplace. This event provides recognition for
FBLA members who demonstrate an understanding of and ability to apply these skills.


Eligibility

Each loca
l chapter may enter two (2) teams composed of two (2) to three (3) members. One (1)
team member may have entered this event at a previous State/National Leadership Conference.
Team members must be on record in the FBLA
-
PBL state office as having paid due
s by March
1 of the current school year.


Procedure

This event consists of two (2) parts: an objective test and a performance component.


A
one (1) hour on
-
line school site objective test
will be administered based on the competencies
listed. Team members will take one objective test collaboratively. Nongraphing calculators will
be provided.


An interactive case study will be given outlining a small organization and its computing
environmen
t and needs. Participants will then be required to analyze the situation and
recommend a network solution to address the issues raised in the case study.


Performance Guidelines



The objective test score will be used to break a tie.



All teams will be seques
tered before the first performance to receive instructions and time
assignments.



Twenty (20) minutes before the performance, each team will receive the case study.



Two (2) 4” x 6” note cards will be provided for each team member and may be used during
the
preparation and performance of the event. Information may be written on both sides of
the note cards. They will be collected following the presentation.



A flip chart and markers will be provided.



No reference materials, visual aids, or electronic devices m
ay be brought to or used during
the preparation or performance.



Teams have seven (7) minutes to interact with a panel of judges and present the solution to
the case. The judges will play the role of the second party in the presentation and refer to
the ca
se for specifics. This is a role
-
play event.



Teams should introduce themselves, describe the situation, make their recommendations,
and summarize their case. All team members must participate in the presentation.



A timekeeper will stand at six (6) minute
s and again at seven (7) minutes.



The final performance is open to conference attendees who are not performing participants
of this event
.


Objective Test Competencies



network installation

planning, configuration, and topology



problem solving and troubleshooting



network administrator functions



configuration of Internet resources



backup and disaster recovery



configuring network resources and services



security


Performance Competencies



analyze the computing environment and
needs



answer questions effectively



demonstrate ability to make a businesslike presentation



demonstrate ability to work as a team



demonstrate an understanding of the case and explain recommendations



demonstrate good decision making and problem solving skill
s



demonstrate good decision making and problem solving skills



demonstrate good verbal communications skills



display self
-
confidence through knowledge of content and articulation of ideas



explanation is logical and systematic


NBEA Standards Reinforced by
Event



Communication: technological, organizational



Information Technology: computer architecture, operating systems, environments, and
utilities, systems analysis and design, communications and networking infrastructures,
network applications



Management: t
echnology and information management


National Career Cluster
: Information Technology


WV Business & Marketing Concentrations:
CIW, Oracle














NETWORKING

CONCEPTS


Acquiring a high level of familiarization and proficiency in working on and with
networks is
essential in today’s connected workplace. This event provides recognition for FBLA members
who have an understanding of data communications and network administration.


Eligibility

Each local chapter may enter two (2) participants who are memb
ers of active local chapters and
are on record in the FBLA
-
PBL state office as having paid dues by March 1 of the current school
year.


Overview

A
one (1) hour on
-
line school site objective test
will be administered based on the competencies
listed.

Nongra
phing calculators will be provided
.


Objective Test Competencies



general network terminology



network operating system concepts



Equipment for network access
(firewall, DSU/CSU, T1, WiFi, etc.)



OSI model and functionality



network topologies and
connectivity



network security


NBEA Standards Reinforced by Event



Information Technology: computer architecture, operating systems, environments, and
utilities, systems analysis and design, communications and networking infrastructures,
network application
s



Management: technology and information management


National Career Cluster
: Information Technology


WV Business & Marketing Concentrations:
CIW and Oracle










TECHNOLOGY CONCEPTS


Technology is the new competitive edge for business. Successful
business leaders must
understand the impact of technology and knowhow to effectively harness it to drive their
business success.


Eligibility

Each local chapter may enter two (2) participants who are members of active local chapters and
are on record in
the FBLA
-
PBL state office as having paid dues by March 1 of the current school
year.


Procedure

A
one (1) hour on
-
line school site objective test
will be administered based on the competencies
listed. Nongraphing calculators will be provided


Objective Te
st Competencies



networking concepts



telecommunications



operating systems and browsers



computer applications and integration



basic technology concepts



Internet safety



computer equipment


NBEA Standards Reinforced by Event

Information Technology: operating
systems, environment and utilities, input technology,
application software


National Career Cluster
: Information Technology


WV Business & Marketing Concentrations:

CIW, Oracle, Microsoft Computer Applications
Specialist, Simulation and Game Design


FBLA

H
ELP
D
ESK

Performance Rating Sheet




Final Round



Not

Does Not Meet

Meets

Exceeds

Points

Evaluation Item

Demonstrated

Expectations

Expectations

Expectations

Earned

Problem Identification

Describes the situation(s)

0

1

3

4

7

8




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0

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5

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Technology

Basic hardware/software knowledge, used correct
terminology

0

1

2

3

4

5


Demonstrates ability to effectively answer client’s
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0

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Delivery

Statements are well
-
organized and clearly stated;
appropriate
business language used

0

1

2

3

4

5


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Subtotal

/100 max.

Dress Code Penalty

Deduct five (5) points when dress code is not followed.

Penalty
Deduct five (5) points for failure to follow guidelines.

Total Points

/100 max.

Objective Test Score

(To be used in the event of a tie.)



Name(s):


School:


State:


Judge’s Signature:


Date:


Judge’s Comments:





FBLA

N
ETWORK
D
ESIGN

Performance Rating Sheet





Final Round



Not

Does Not Meet

Meets

Exceeds

Points

Evaluation Item

Demonstrated

Expectations

Expectations

Expectations

Earned

Content

Describes the situation

0

1

3

4

7

8




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0

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Technology

System appropriate for size of business

0

1

5

S








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0

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Delivery

Statements are
well
-
organized and clearly stated;
appropriate business language used

0

1

2

3
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4

5


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0

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Subtotal

/150 max.

Penalty
Deduct five (5) points for failure to follow guidelines.

Dress Code Penalty
Deduct five (5) points when dress code is not followed.

Final Score

/150 max.

Objective Test Score
(To be used in the event of a tie.)


Name(s):


School:


State:


Judge’s Signature:


䑡瑥㨠


Judge’s Comments: